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“An excellent location” 4 of 5 stars
Review of Hotel Chimayo de Santa Fe

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Hotel Chimayo de Santa Fe
3.5 of 5 Hotel   |   125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real) (Downtown)   |  
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Ranked #22 of 60 Hotels in Santa Fe
Stafford, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“An excellent location”
4 of 5 stars Reviewed September 1, 2014

An excellent location, close to the Plaza. The room was large, clean and furnished in a Mexican style. This is the first hotel room I've stayed in with stairs down to a locked door, strange! The cleaning and reception staff were great, but the barman was pushy.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, September 4, 2014
Dear Mike W,
Thank you for taking the time to review your stay with us at Hotel Chimayo. I am very glad you enjoyed our rooms and our wonderful location! Our standard size rooms have stairs in the room for adjoining purposes as most of our rooms require stair access. Next time you visit us please be sure to inquire about rooms that do not have the stairs inside as we have many room type options. I am glad you found most of the staff to be great and I will absolutely address the barman issue as we want to make sure all of our hotel staff is welcoming and friendly. We hope to see you soon!

Thank you,
Jesse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 31, 2014 via mobile

This hotel is charming, clean, comfortable and just steps away from the plaza and outstanding restaurants. It's also very reasonably priced for its location and atmosphere, including large rooms, many with balconies, and a lovely court yard. The staff is so accommodating. We brought kayaks on our roof so we couldn't fit in the underground parking. With street parking nonexistent due to Zozobra, the staff made special arrangements for our boats. Thanks Anthony, Jordan, and Carlos. This is definitely our favorite hotel in Santa Fe.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, September 4, 2014
Dear Amy S,
Thank you so much for taking the time to review our property. I am very glad you enjoyed the accommodations and found one of our great price options! We really want to make sure all of our guests needs are taken care of so even though storing large objects is not something we normally do, I am so glad to hear we found a good solution for you. We look forward to your next stay with us!

Thanks you,
Jesse
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2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2014

My sister-in-law and I visit Santa Fe every year, and this hotel is the only place we will ever stay. The staff is very friendly, the rooms are luxurious but not overly expensive, and the location can't be beat. We absolutely love this hotel and can't recommend it highly enough!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, August 28, 2014
Dear Angelasnapp,
Thank you so much for you wonderful comments! We are very pleased to have you as our loyal guests, and look forward to your next stay with us!

Sincerely,
Jesse
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Tularosa, New Mexico
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 23, 2014

The location of Hotel Chimayo de Santa Fe can't be beat! The staff are very friendly, the rooms clean and well appointed. The ambiance is very nice. The rooms open on to a nice courtyard and are very quiet. Definitely will stay here again!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, August 24, 2014
Dear percyqh55,
Thank you so much for taking the time you review your stay with us! I am very glad you enjoyed your accommodations. We are proud of the costumer service we provide, so I am happy to hear the staff reflected that in their service to you. We look forward to your next visit with us!

Sincerely,
Jesse
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Los Angeles, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2014

There could not be a better location in Santa Fe. Located in the center of things, you never need use of a car. Actually the traffic congestion is a bit overwhelming, so stay on foot or bike. The staff could not be friendlier, including there affection toward my dog. yes, they allow dogs, with a fee, but nothing outrageous.

My room was on the street level, which I thought would be an issue, but it was not. The only thing was, I could not really open the curtains, as people were walking by. The decor was Santa Fe, as expected. There televisions, well let's just say they were not flat screens. My room entered through a beautiful courtyeard, had a small table and chair, and did have a small living room too. Yes dogs are allowed, however, there was some barking going on. My dog is pretty quiet, but when other dogs start, it was a bit of a drag. This was not an issue in the evening at all though. A few drawbacks: VERY small bathroom and no coffee in am. When I say small bathroom, I mean small for one person.

there is no restaurant, however, a great bar connected and they have a wonderful front porch where you can enjoy food and drink. Additionally, the dog was permitted in both these areas. A huge plus.

I would stay here again! I have stayed at the El Dorardo in the past, and liked this much more! The El Dorado was more of a conventiony type hotel. This was much more enjoyable. I should also mentioned, I used hotels tonight app. to obtain this room at an amazing rate. If your willing to wait until noon the day of stay, it is a great deal. I stayed an extra day, and they gave me the same rate without reserving it again on the site. Very nice.

Room Tip: You may want to stay on an upper floor to enjoy view??
See more room tips
  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, August 24, 2014
Dear jbmissner,
I'm so glad you found the location of our hotel to be convenient for your travel needs. Costumer service is very important to us so we appreciate your feedback and I will address your suggestion immediately. We are currently working on most of the concerns you expressed so the next time you stay with us we hope it exceeds your expectations. We are proudly a dog friendly hotel and I am so glad you found the public areas a nice option to enjoy yourself with your dog! I'm glad you found a good rate and we look forward to your next visit with us!

Thank you,
Jesse
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Seguin, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 13, 2014

I stayed at Hotel Chimayo in June for a business trip, and this was my third time staying here. The rooms are not spectacular, but they are spacious and decorated in the spirit of the southwest. It is a great value, especially for State or Federal employees - be sure to ask about the government rate - they honor the US per diem scale, which is wonderful.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, August 22, 2014
Dear Katie S.
Thank you so much for sharing your feedback on your stay with us. I am glad you were able to utilize our great government rate and that you enjoyed the accommodations. We hope to see you again soon!

Thank you,
Jesse
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Roseville
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 9, 2014 via mobile

The hotel was friendly and so were the staff. Nathan, front desk, gave us a complimentary upgraded room and it was amazingly spacious. The beds were very comfortable. Andrew, porter, brought our luggage to our room and was kind and very social. Whenever we asked for assistance the response was quick and helpful. The only items we suggest giving attention are the bathroom faucets and windows.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesse W, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, August 14, 2014
Dear Carriepitkin,
Thank you so much for taking the time to review your stay with us. We appreciate your feedback and are currently in the process of replacing the windows and faucets. I am so glad the staff treated you well and that enjoyed the accommodations. We hope to see you again soon!

Thank you,
Jesse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Chimayo de Santa Fe

Address: 125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real)
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Santa Fe
#16 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chimayo de Santa Fe 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
Hotel Chimayo de Santa Fe (previously the Hotel Plaza Real) has just been fully remodeled. This picturesque boutique hotel offers luxurious accommodations with original artwork which celebrates the unique heritage of Chimayo. The enchanting guest room suites feature bancos, fireplaces, private or communal balconies and separate living rooms centered on an open-air plaza patio. Just a short walk from the hotel are some of the most treasured Santa Fe attractions such as the State Capitol, the Palace of the Governors, the striking St. Francis Cathedral Basilica, and the Loretto Chapel, which houses the Miraculous Spiral Staircase. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Plaza Real Santa Fe
Plaza Real Hotel

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