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“Pet-friendly and a great value for Santa Fe!” 4 of 5 stars
Review of Hotel Chimayo de Santa Fe

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Hotel Chimayo de Santa Fe
3.5 of 5 Hotel   |   125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real) (Downtown)   |  
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Ranked #25 of 60 Hotels in Santa Fe
New Mexico
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pet-friendly and a great value for Santa Fe!”
4 of 5 stars Reviewed November 18, 2013

We got to bring our dog and were only charged a one-time fee for her whereas other properties would charge as much as $50 a night for puppy! Yikes. We had a 2nd-floor Mission King Suite with fireplace, refrigerator and a view of the cobblestoned courtyard. Yes, this place is older and you can hear a lot of sounds but you won't find a better price on similar properties with its same amenities anywhere near the plaza unless they are offering a super special internet or group deal. Live music in the bar is fun and does not spill over to the rooms. Front desk staff was quite courteous and quick for check-in and out. I recommend taking advantage of the $ parking underground, otherwise good luck finding a space nearby that is not metered. The wood burning fireplace was wonderful but they seem to limit the wood they give you. We are late-nighters and ran out of wood to enjoy our fire and it was too late to ask for more. If you have a dog with you, check out the Santa Fe Dog Park just off Hwy 599 - incredible.

Room Tip: If you have mobility issues, be sure to ask for a room on the ground floor. Elevator access to upper...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian V, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, November 24, 2013
Dear Eatingirl,

Thank you for sharing your kind words. We are glad that you and your pet enjoyed your time here in Santa Fe. We take great pride in our property and our guest service.

We hope to welcome you back during your next visit to Santa Fe.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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657 reviews from our community

Traveler rating
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    44
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Worthington, Massachusetts
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 13, 2013

Hotel Chimayo is located close to the Plaza in Santa Fe so it is right where you want to be. They now have a restaurant in the hotel. We had dinner there several nights and it was very nice. The waiter knew the town well and answered our many questions on where to go. I liked the parking on site as well.

Room Tip: Ask for assistance with your bags if the room has an internal stairway.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salida
Level Contributor
487 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
4 of 5 stars Reviewed November 12, 2013 via mobile

We visit Santa Fe often and love the location in the center of it all. We love the fireplaces in the room. Wifi worked perfectly. The staff was very helpful. Even going out of their way to start a fire after hours. David in maintenance was a pleasure. The lack of coffee in the lobby in he morning seems a bit silly. It is a basic expectation when traveling today. The beds were very comfortable. The heating and cooling system in the rooms is difficult to control, could not get it to cool. We will return.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed November 9, 2013

Steps from the Plaza and surrounding sites. Management and staff take great pride in the property and it shows. Lobby decorated by Chimayo craftsman, from the rugs to the fireplace tiles. Friendly, helpful staff at front desk. Rooms carry Chimayo theme from lobby. Beds are fantastic, pillows plentiful, some suites have fireplaces, perfect after a fall day exploring Santa Fe. Management gives percentage of profits to ensure Chimayo artistry continues for future generations so not only do you get a great stay, you help
preserve the culture you came to see.

Room Tip: Higher up rooms have beautiful mountain views.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at Hotel Chimayo de Santa Fe, responded to this review, November 11, 2013
Hello NYCHotelManager,

We take pride in the service our staff provide as well as in the hotel's aesthetic and comfort, so thank you for letting us know that we hit the mark on all three.

And, we feel lucky to be located in such a great part of town!

I hope you had a wonderful time in Santa Fe. We'd love for you to stay with us again on your next trip.

Yours,
Susan C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruidoso, New Mexico, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 9, 2013

Excellent hotel. Also very quiet and comfortable, and right on the Plaza. Hotel employees were also very nice and very helpful. The bar and restaurant were also excellent. The prices were also reasonable for the room, restaurant and bar.

Gene
Ruidoso, NM

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at Hotel Chimayo de Santa Fe, responded to this review, November 12, 2013
Hi Gene H.,

Thanks for letting us know about your experience at Hotel Chimayo. We want all our guests to feel welcomed and comfortable and to enjoy food and drink. So, I'm glad to hear we gave you that experience.

I hope you stay with us again the next time you visit Santa Fe!

Yours,
Susan C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle wa
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 3, 2013

For a base to walk your way through Santa Fe's Plaza shops the location is very good. Upon check in we were the practice guests for a trainee who could not tell us where our room was located within the complex. Also,on the not so great side, a guest should not expect linens with rips and holes in them nor should they need to ask for a remote, only to find that the replacement didn't work either. On the upside, the bath products are a nice line of Gilchrist & Soames,

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at Hotel Chimayo de Santa Fe, responded to this review, November 7, 2013
Hello mowogray,

I'm sorry that you experienced issues with the service and linens, and thank you for making us aware of your experience. But I'm glad our proximity to the Plaza suited you, and I hope you enjoyed your trip. Please do consider staying with us again the next time you visit.

Yours,
Susan C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 31, 2013

Perfect location, poetic layout, access to rooms in garden. The average rating is because I got woken up twice by the fire alarm which goes off whenever any smoke detector smells anything - completely unnecessary in view of the easy escape from most rooms including mine. I also happen to know that the alarm was not caused by smoke but by steam from the bathtub coming into the room. I needed my sleep badly, and I DO NOT WANT TO BE WOKEN UP BECAUSE SOMEONE ELSE TAKES A BATH SOMEWHERE!!!!!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan C, Interactive Marketing Coordinator at Hotel Chimayo de Santa Fe, responded to this review, November 7, 2013
Hi Duchiffre,

I'm sorry your evening with us was disrupted. Guest safety is a top priority for us, and we are checking to make sure all alarms are working properly. I hope you enjoyed the rest of your trip to Santa Fe and visit again soon. Please consider giving us another chance, too.

Yours,
Susan C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Chimayo de Santa Fe

Address: 125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real)
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#20 Family Hotel in Santa Fe
#24 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chimayo de Santa Fe 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
Picturesque Hotel Chimayo de Santa Fe, a boutique hotel, offers luxurious accommodations with original artwork which celebrates the unique heritage of Chimayo. The enchanting guest room suites feature bancos, fireplaces, private or communal balconies and separate living rooms centered on an open-air plaza patio. Just a short walk from the hotel are some of the most treasured Santa Fe attractions such as the State Capitol, the Palace of the Governors, the striking St. Francis Cathedral Basilica, and the Loretto Chapel, which houses the Miraculous Spiral Staircase. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Plaza Real Santa Fe
Plaza Real Hotel

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