We all obviously have certain travel and accommodation preferences so here is our take on this place:

We stayed for 5 nights in a Jr. Presidential suite PLUS paid for a regular room for my mother who flew in to visit us. The good things about Chimayo are that it is within walking distance to the Plaza and the price of lodging is okay (no great deal in relation to the whole stay experience).

Front Desk Staff: Cordial; not overly helpful or "friendly"; just average. We loaded our luggage cart and brought everything into elevator without assistance. This was a little surprising considering the front desk guy was sitting in the back room with his feet on the desk watching something on his laptop.

Restaurant: OMG - slow, slow, slow. We ate there for lunch and were 1 of 3 tables. It took forever. For dinner we also were 1 of 4. Extremely slow service. Mediocre food. The hotel must lose out on revenue here because other guests complained how poor the service was at its own restaurant.

Room: We got the Jr. Presidential Suite. Very disappointed based on their website pics and description. Very cramped quarters and the bathroom - geesh - it was the same size as a regular room here. The tub and toilet are crammed into a little area. Reminded me of a cheap motel. Decor was nothing fantastic - scant and dreary. Many stick made crosses hanging above fireplace. Dated and uncomfortable sitting furniture (we brought laptops to do some work in evenings).

PARKING: Ouch! We have an oversized conversion van and had to park way behind building in a private parking lot at $24/daily (that's off season rate). The hotel seemed to think nothing of it and did nothing to assist in negotiating.

Environment overall: NOISY! Street was horribly noisy. Guests in an adjoining room were up at 3 AM screaming and swearing. COLD! Poorly insulated building/windows. SMOKEY! The woodsmoke from the fireplace in the lobby seemed to waft all through the building and into our room and clothing.

Our visit in Santa Fe has been good; our hotel has been disappointing. Would never stay here again.

My wife and I received a great promotional deal for Hotel Chimayo so we thought we would try it out. Sante Fe would not be our chosen destination, but it was a quick weekend get-a-way. The hotel was very clean and nicely decorated. Great location to walk anywhere downtown near the square. The only time we drove anywhere was to the artists in the upper canyon area. Staff was friendly. We had vouchers for breakfast, otherwise we would have dined elsewhere. Food was good, but just not our style. Paula was our server both mornings and she was so nice and very attentive to us. They also gave us a 25% discount for dinner, but we dined out just to visit other places. The bar-tender was friendly and waited on us and acted like we were his only guests in a rom filled with people. Are suite had a fire place and the staff came and lit it for us upon request per hotel policy. Bed was just as good a any 5-star I have slept in. My only real complaint, and it is trivial, is I called on Friday evening and Saturday afternoon to have a bottle of wine delivered to our room, that was given to us by the hotel, but it never arrived. I picked it up during check out. Again, trivial and did not change anything about our stay. The only reason I would not go back to Hotel Chimayo is becaue I don't see us going back to Santa Fe even though we had fun. Even if we did, we like to check out different hotels.

My stay was in January so fixing the selection for people to put in the correct date would be good.
I was greeted with a warm, friendly welcome by Jay, and quickly and efficiently placed in my room. The hotel is interesting and quirky. It is well appointed, and unusually quaint for America. I was well assisted and information I requested given both quickly and with a smile.
The restaurant upstairs was simple but extremely adequate and both meals being dinner and breakfast , both tasty and well priced. All the staff were more than helpful and polite lending to my enjoyment of staying there.
The hotel Chimayo is very centrally located with good parking.
My only problem was with finding the parking on arrival.
SONNIE HUTCHINS

We chose this property based on the many positive comments on Trip Advisor but were disappointed in several ways. First the positives: 1) The location is great if you want to be near the Plaza; 2) we booked an Oratorio King suite and it had a large bedroom, nice sized separate living room, fireplace and 2 balconies; 3) bed was very comfortable. Now the not so good parts: The bathroom is tiny. The furnishings in the rooms are just ok. Decor is typical New Mexican but pretty low end. Lots and lots of crosses are used on the wall for decoration - not really our taste. Steep stairs to get up to our room which is a pain with luggage. On the plus side it was relatively private (we had room 209). The rooms on the first level all look out onto a "courtyard" which is really an outdoor walkway between the rooms and the main building. Those rooms have no privacy at all if their curtains are open. Our room faced the street but every morning at 5:30 am an incredibly loud trash truck came to pick up trash next door. Not the hotel's fault but we also didn't appreciate being awakened every morning at that hour while on vacation. Very annoying. The "artwork" in the public areas is really nothing to write home about; other properties we went into had much more beautiful original works of art. We are art collectors ourselves and didn't feel Hotel Chimayo lived up to its own description. Their photos online really make the property look more appealing than it is. Having said that, if you want a good location and a decent price, this place might be fine for you. Finally, regarding the staff, while they are indeed "friendly", that doesn't necessarily translate into great service. You have to wait to have your firewood brought up and your fire lit, which sometimes can take quite a while. As well, don't expect to have a fire after 10 pm as that is when their "engineer" goes home and no one else can do it. Oscar, who takes care of the fire lighting, was both incredibly friendly and helpful but we didn't find the rest of the staff very well trained or guest focused. Explaining to guests when they check in what the limitations are to the service the property provides (like when you can have a fire, etc) would help to minimize disappointments during the stay. Another example of a lack of full disclosure that creates guest disappointment: when we booked our trip we got a 3rd night free and 20% off coupons for the restaurant and bar. Only after we got there did we see in small type on the coupons that 20% off in the bar was for food, not drinks. REALLY?!!! When you advertise a discount in a bar, I would guess 99% of people would assume that was on alcohol, not food. This property also charges $14 per day to park, so when you do the math about where to stay for what price, all of these things add up. Next time we will stay someplace else.