We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Warm and wonderful!” 5 of 5 stars
Review of Hotel Chimayo de Santa Fe

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hotel Chimayo de Santa Fe to your Saves list
Hotel Chimayo de Santa Fe
3.5 of 5 Hotel   |   125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real) (Downtown)   |  
  |  
Hotel website
  |  
Affiliate website
  |  
Hotel amenities
Offers & Announcements
Limited Time - Save 20%
Ranked #25 of 60 Hotels in Santa Fe
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Warm and wonderful!”
5 of 5 stars Reviewed December 27, 2012

With the snow outside on Christmas Eve night, our hotel room was a pleasant retreat from the cold. The fireplace was an unexpected treat. Our room had every amenity that we needed and wanted. Perfect location! Helpful staff! Loved the hotel's rustic, native American charm. We recommend this hotel to everyone who wants to be close to the Plaza but not subjected to its traffic noise. We had a wonderful time in Santa Fe, in large part to this beautiful hotel and its welcoming staff!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Director of Operations at Hotel Chimayo de Santa Fe, responded to this review, January 13, 2013
Thank you Blake G!

This is an amazing 5-Star review, and I am happy we were able to share the holiday with you.
It seems like you appreciated our unique design and decor. Our cultural cause here at Hotel Chimayo is giving back a portion of our earnings to the city of Chimayo which is 30 minutes north of Santa Fe. The charm our hotel evokes is merely an echo of the city's vibrant history and traditions. In the future, when you are visiting northern New Mexico, I not only hope you will stay with us but are able to visit Chimayo and see the rich heritage we represent. Have a wonderful start to the new year and see you again!

Nick Stofocik
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

668 reviews from our community

Traveler rating
    275
    250
    75
    44
    24
See reviews for
112
306
46
56
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Las Cruces, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 26, 2012

I am writing this as a warning to other travelers. We arrived Christmas Eve in the afternoon and did not immediately bring all of our presents upstairs into the room as we had steep stairs to climb into the "loft-type" room we had. Later, we found that someone had stolen all the Christmas presents from the car in the hotel underground garage ($14 charge per night!! and no security or gate). The management was nice and offered free breakfast coupons and a bottle of wine. We then went to eat breakfast there for the next two mornings and received horrible service both times with different waitresses. No water was brought despite frequent requests, no menus were given (we finally grabbed them ourselves) the coffee finally came when the food came out and was never refilled, and she came back numerous times trying to piece back together our order (we were the only table there so it was not too busy). This happened two days in a row and the second day we overheard the waitress bickering with a guest over the 20% discount card they presented. We also had two fire alarms at 5:30AM in the morning (apparently guests tried to start the fire places on their own) and found ourselves both Christmas Eve and Christmas Day in P.J's in the snow outside!!
Overall, I must say the hotel was clean and the beds very comfy, but the rooms were also very drafty.
The hotel reception staff was awesome and super nice, but the horrible breakfast experience would make us probably not want to come back!!
P.S.: I would have like to have included one of many nice pictures I took at this hotel but unfortunately, my camera got stolen at the restaurant next door (The Burrito Company)!!!!

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Regional Director-Food & Beverage at Hotel Chimayo de Santa Fe, responded to this review, January 15, 2013
Thank you for taking time and writing this review.
I truly apologize for the inconvenience you encountered while dining at our restaurant. Here at Hotel Chimayo, we take pride in our guests and want to ensure that every guest has a great dining experience. Obviously , we by far failed to provide a great dining experience to you.
Your comments are very concerning and have been addressed with the team.
I hope that you will still consider us when travelling back to Santa Fe. I know we can make your stay unforgettable and memorable.
I thank you for taking time out of your busy schedule, its only through valued guests like you who take time to provide us with feedback that we will be able to improvise.

Regards/ Tauseen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA/Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 22, 2012

We were just planning to spend one night in Santa Fe, but after our great experience the first night at Hotel Chimayo de Santa Fe -- with a fireplace even -- we ended up staying a second night. Also, critical to what felt like a magical experience was Jay at the front desk. He was phenomenally considerate about our every need. You'd be lucky to be able to interact with him while you're there.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Director of Operations at Hotel Chimayo de Santa Fe, responded to this review, January 13, 2013
Dear TripGuy025,

Thank you so much for your kind words and this remarkable 5-Star review. It sounds like Jay truly went above and beyond to make your stay unforgettable. He is unbelievably considerate and is one of our many stars here at Hotel Chimayo. I am pleased you were able to facilitate our in-room fireplace. Since not all of rooms come with this very special addition, please make sure you request one the next time you make reservations as those rooms tend to fill up pretty fast.
While visiting Santa Fe in the future, please give our reservations line a call and let them know you are a returning guest. Our amazing staff will take good care of you-including Jay!

Nick Stofocik
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, MD
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 18, 2012

My mom and I stayed at Hotel Chimayo and it was exactly what we had been wanting. It is right by the old town and everything we wanted to see was within walking distance. The beds are comfortable, the lobby and the rooms are beautiful, and the management was very friendly and helpful and went out of their way to make our stay enjoyable. We didn't have any trouble with parking either. Our room was accessible only through a courtyard, and in December it was very cold to have to walk through every time we went anywhere, but the ambiance of the courtyard made up for it. It was a little more expensive that we had wished for, but it was definitely worth the splurge!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Director of Operations at Hotel Chimayo de Santa Fe, responded to this review, January 13, 2013
Thank you for the 5-Star review DesertWanderer29!

It sounds like our staff and hotel met your expectations and we couldn't be more pleased. Our parking garage being onsite and underground does help during these winter months when snow doesn't have to be removed from your car. Our courtyard does seem magical during this time of year, and I hope you were able to get some pictures. Please let me know when you would like to experience the mystique of Santa Fe again. You can see how the city looks completely different in the spring and summer. Thank you again

Nick Stofocik
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2012

The Hotel Chimayo Front Desk and Housekeeping service was fantastic and very professional! The staff is very cordial and outgoing, and the location is unbeatable! The room was cozy, quiet and offered a comfortable bed which enhanced a great nights sleep! Lots of bang for the buck!

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Director of Operations at Hotel Chimayo de Santa Fe, responded to this review, January 13, 2013
Thank Andrew G for this generous review!

I am pleased our staff from the front desk to housekeeping was able to "wow" you. Our location is truly unbeatable and I hope you were able to take advantage of the numerous shops and sights within walking distance. We look forward to welcoming you back anytime you are visiting the Santa Fe area. Give us a call directly - our reservations department loves to help our returning friends

Nick Stofocik
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed December 12, 2012

Hotel Chimayo is a wonderful, warm and charming boutique hotel. The staff is exceptional-the value for the price is outstanding! I usually travel with my discerning pug and she gave the hotel a 4 paws rating-curling up in front of our suite's fireplace was a real pooch pleaser.

Attention to detail-historic charm and lots of complimentary add-ons. Nick, the Operations Director, makes his guests (furry and human) feel like VIP's. Great location in the heart of Santa Fe.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleyville, Texas
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 4, 2012

Stayed here for many years throughout the many name changes the hotel has had. Many updates have been made to the rooms and the lobby. The staff is already friendly and helpful. Can't beat the rates! However stayed in an older room this time that needed updating and hopefully done soon. Bathrooms are so small and decor lacking small touches. Despite the years of loyalty to this place- the wife has talked of staying elsewhere, which is a shame. Yhe location is great for the shops, restaurants, and the square.

Room Tip: 4 bedrooms upstairs on 3rd floor can be converted into one large suite with 4 bedrooms, several sitt...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick S, Director of Operations at Hotel Chimayo de Santa Fe, responded to this review, December 7, 2012
Thank you jaye116 for your 4-star review,

I am delighted you noticed our recent updates to the hotel. We have been working hard to make sure our rooms have all been updated and reflect the unique spirit and voice of the people of Chimayo. I appreciate your recommendations for the bathrooms. We want to make sure everything is as perfect as possible; your suggestions help us grow and provide better customer service. I do hope that you will return to stay with us. I value your loyalty to our property and would hate to see you go. Please give me a call directly next time you are planning a Santa Fe trip. I hope you have a wonderful holiday season.

Nick Stofocik, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Santa Fe hotels
Downtown
Hotel St. Francis
Hotel St. Francis
#28 of 60 in Santa Fe
4.0 of 5 stars 748 reviews
Old Santa Fe Inn
#4 of 60 in Santa Fe
4.5 of 5 stars 1,146 reviews
Show Prices
Show Prices
Show Prices
Downtown
Eldorado Hotel & Spa
Eldorado Hotel & Spa
#26 of 60 in Santa Fe
4.0 of 5 stars 895 reviews
Downtown
Inn of the Governors
Inn of the Governors
#12 of 60 in Santa Fe
4.5 of 5 stars 1,150 reviews
Downtown
Inn on the Alameda
Inn on the Alameda
#2 of 60 in Santa Fe
4.5 of 5 stars 1,262 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Chimayo de Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chimayo de Santa Fe

Address: 125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real)
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#19 Family Hotel in Santa Fe
#25 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chimayo de Santa Fe 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
Picturesque Hotel Chimayo de Santa Fe, a boutique hotel, offers luxurious accommodations with original artwork which celebrates the unique heritage of Chimayo. The enchanting guest room suites feature bancos, fireplaces, private or communal balconies and separate living rooms centered on an open-air plaza patio. Just a short walk from the hotel are some of the most treasured Santa Fe attractions such as the State Capitol, the Palace of the Governors, the striking St. Francis Cathedral Basilica, and the Loretto Chapel, which houses the Miraculous Spiral Staircase. "Hotels supporting cultural causes." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Odigeo, Priceline, Cheap Tickets, Agoda and Jetsetter so you can book your Hotel Chimayo de Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Real Santa Fe
Plaza Real Hotel

Owners: What's your side of the story?

If you own or manage Hotel Chimayo de Santa Fe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.