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“Mixed feelings about this place.” 3 of 5 stars
Review of Hotel Chimayo de Santa Fe

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Hotel Chimayo de Santa Fe
3.5 of 5 Hotel   |   125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real) (Downtown)   |  
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Hotel amenities
Ranked #22 of 60 Hotels in Santa Fe
Fort Worth Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
36 helpful votes 36 helpful votes
“Mixed feelings about this place.”
3 of 5 stars Reviewed September 22, 2012

We arrived on Wednesday, mid 80's, nice day. Got a suite (room 200) - the front room of the hotel. Would have been awesome if there was air conditioning- but since they switched to heat recently, we had to open the windows. Noisy does not begin to describe it. And so hot for sleeping. They gave us a fan, and we bought ear plugs. But nothing blocks out the sound of street sweepers and chain saws at 7 am. Bizarre.

Next is the issue with wash cloths. When we arrived, we had one wash cloth in the room. So I called and asked for a few more. They were out of clean wash cloths. Some man at the desk gave us hand towels instead. Again, bizarre.

Breakfast was good. The front porch is nice and great for people watching. Dogs everywhere. In the lobby, on the porch, in the square. Dogs everywhere. Not really a dog person, but they were all nice.

I would not stay there again, but if you choose to, I would suggest you bring wash cloths and your own shampoo and body wash. And lots of lotion because it is so dry in Santa Fe. And they only give you a tiny bottle for 2 people.

It costed 848.00 for three nights (Wednesday to Saturday ), and at those prices, I expected more.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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630 reviews from our community

Traveler rating
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    70
    39
    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Phoenix
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 21, 2012

I had been to this hotel a couple of times during Indian Market, but had never stayed here. So, on a recent trip I made it a point to stay here. The hotel's location is great, staff is friendly, the room clean and the bed was great. The bathroom could be updated but it was large with a jetted tub. A window would not stay up, but a piece of wood was provided to prop the window open. All in all a nice stay.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed September 20, 2012

Hotel was perfect. Great location in downtown close to the Plaza. Rooms weren't too fancy, but they were perfect and comfortable. Hotel staff was friendly and the manager Mike was very helpful. Would definitely stay again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 17, 2012

For location this can't be beat. The ambience was southwest but not over much. The room was very comfortable and large. The bed and bedding were extremely comfortable. I did have a difficult time connecting to the internet. The lady who checked us in was really welcoming and helpful. The reason I couldn't give this property an "excellent" was due to the lady who checked me out. First of all, she told me I owed the nightly rate. Not so, the room was already paid. She fussed with the computer and realized I was right. No apology. Then I asked if "it was typical to only have decaf coffee in the room". She said the hotel has been out of regular. This is a deal breaker for me. I love my morning coffee. No apology. No offer to help me find a cup of real coffee. No nothing. Not even "we hope to see you again soon" or "thanks for staying with us" or "was everything OK" (except for the coffee situation).

Room Tip: I like the first floor. There is a nice courtyard.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tulsa
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed September 13, 2012

I hate to be the bad review person-and I don't know anything about the hotel, I called to book on two different days and they never called me back. It might be great, I just don't know how to get a room.

Room Tip: Good luck booking a room
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Stayed September 2012, traveled as a couple
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WASHINGTON
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2012

This hotel is amazing !! We have visited Santa Fe for years and stayed at many of the hotels near the plaza and this is by far my favorite. The rooms are clean, roomy and beautiful. The beds are incredibly comfortable and house keeping does an amazing job each day. The ambiance is true to the Santa Fe - Chimayo style and the location is as good as it gets. The staff is friendly and helpful although they could improve a little on current local information. We stayed during Fiesta and the front desk had no knowledge of road closures during Zozobra that impacted access to the hotel. We look forward to staying here again and again as we love to visit Santa Fe often.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmond, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2012

My wife and I were quite pleased with our stay in a junior suite at the hotel.
The location was as good as it gets. All the workers were helpful and the service was excellent. The wifi reception was poor in our suite though and I had to use the
hotel computer in the lobby. We would certainly stay again if the wifi situation is
improved.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chimayo de Santa Fe

Address: 125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real)
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Santa Fe
#19 Romantic Hotel in Santa Fe
#22 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chimayo de Santa Fe 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
Hotel Chimayo de Santa Fe (previously the Hotel Plaza Real) has just been fully remodeled. This picturesque boutique hotel offers luxurious accommodations with original artwork which celebrates the unique heritage of Chimayo. The enchanting guest room suites feature bancos, fireplaces, private or communal balconies and separate living rooms centered on an open-air plaza patio. Just a short walk from the hotel are some of the most treasured Santa Fe attractions such as the State Capitol, the Palace of the Governors, the striking St. Francis Cathedral Basilica, and the Loretto Chapel, which houses the Miraculous Spiral Staircase. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Plaza Real Santa Fe
Plaza Real Hotel

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