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“Relaxing time at the Inn, 3.5 stars” 4 of 5 stars
Review of Inn on the Alameda

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Inn on the Alameda
303 E. Alameda, Santa Fe, NM 87501   |  
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Turquoise, Water, Sky
Ranked #2 of 60 Hotels in Santa Fe
Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
“Relaxing time at the Inn, 3.5 stars”
4 of 5 stars Reviewed July 1, 2014

We just came back from our trip to santa fe where we stayed three nights at the Inn. Let me first talk about the positives, of which there are many. First, the courtyard seating is wonderful and we made full use of it as we did not really have a patio that was big enough to sit in. The room was clean and large with 2 queen beds and a decent sized bathroom with the requisite toiletries. There was always coffee and tea available in the dining room. The breakfast was ok, we were there 3 days and it was the same breakfast items every day but there were a lot of items to choose from. The wine and cheese in the afternoon was a nice touch.

If possible, avoid room 101 as it is right behind the kitchen, with a teeny patio and trash cans close by. Because of the lack of privacy given the closeness to the dining room and kitchen, we had to keep the blinds drawn at all times which made the room quite dark. There were no complimentary water bottles provided in the room, something that I got used to traveling in the southwest this trip - it's a very dry area and it would have been a nice touch to provide water.

I was a bit taken aback by the gruffness of the kitchen staff. In particular the lady behind the counter would bark at everyone asking for their room number, but then would not write it down or anything so I am not sure what the purpose was other than to scare away potential trespassers. It felt obnoxious and did not fit with the classy feel that they are going for. We stayed in sedona on the same trip, and the chef would come out and chat with all the guests and obviously knew everyone by the first day. So it felt more holiday inn than B&B. The same lady would serve certain dishes that needed to be warmed up from behind the kitchen counter in the oddest way - she would cut a piece of frittata and then hold it out on a spatula, and you would have to lean over two counters and hot plates with your own plate to catch it. She dropped mine on the counter, unceremoniously picked it up and served it to me again! Obviously I didn't say anything but tossed it in the bin in the dining room. The really gross thing was the small cockroach crawling along the counter that day. Also, the milk jugs in the dining room for coffee were always empty, always. These things suggest to me that the breakfast staff in the inn are either very stressed, or not adequately supervised.

I really love the physical environment of the inn, the courtyard, the rooms, and the location. But I felt that the staff were impersonal and not well trained - the restaurant recommendations we received were quite bad, and we switched to trip advisor to find restaurants after the first couple of times.

Lastly, we went there with our two kids - but this is really not a place for families with young children. The clientele is 90% or more elderly visitors.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 2, 2014
Thank you for taking time to write your extensive review, we always appreciate knowing what our guests enjoy and where we can improve.

We always recommend calling in your reservation so that our experienced staff can advise you of the best rooms available for your individual party, we do have an extensive variety of room types and locations, all return guests calling in receive 10% off the published rate.

Happy Travels.
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884 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ocean Isle Beach, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2014

My husband and I stayed here for three nights while vacationing in Santa Fe. The location was perfect; walked everywhere which we love! The Inn itself is charming and well maintained. Our room had large double doors that opened onto a large private balcony (room 215). The breakfast was good and free internet is always appreciated! We ate dinner one night in the restaurant and the food was very good. The Inn does a complementary wine and cheese from 4-5PM which seems a bit early to me. One day we arrived back at 5:15PM and the person in charge of the restaurant said we were close enough! The staff was very pleasant. We would stay here again without hesitation.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 10, 2014
Thank you for taking your time to share with others your enjoyment of the Inn. Our staff does take pride in taking care of you, thank you for the acknowledgement!

We look forward to welcoming you back in the near future.
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed July 1, 2014

I love love love the Inn on the Alameda. I stay there every time I am in Santa Fe. The location is perfect, with just a short walk to either the plaza or Canyon Road. The staff are very friendly and nice, breakfast is delicious, and the outside patio is so peaceful and pretty. Wine and cheese every afternoon became a lovely habit, and even their key lime pie is first rate. A relaxing atmosphere in beautiful surroundings--what more could a person want?

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 10, 2014
Thank you! What more could we want in a review, so happy to have you share your appreciation of all the Inn offers with others.

Happy Travels.
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Dog Town, RI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 1, 2014

Spent 3 nights in Santa Fe and the Inn was the perfect place to stay. Accommodations, rooms, breakfast buffet and staff were top notch. Location was perfect, short walk to shopping and restaurants, and Canyon Road-art galleries and restaurants located here.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 10, 2014
We appreciate the time you took to write such a nice review on the Inn.

See you next time.
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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 1, 2014

Fantastic location, friendly helpful staff, and beautiful and comfortable rooms,
Our room was on the small side but with the addition of the deck it felt quite spacious.
The Inn has a delicious and varied breakfast (w. organic and homemade products), complimentary happy hour, and a free shuttle service available to and from town. The exercise room is small but there is a great walking trail along a river right out front and (parallels Canyon Road galleries, restaurants).

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 1, 2014
Thank you for your lovely review and for special mention of our convenient courtesy vehicle. It has definitively been a big for jaunts around town.
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Lake Montezuma
1 review
5 of 5 stars Reviewed June 30, 2014

Wonderful place to stay. We loved dining in the courtyard. I have some stomach issues and they were more than happy to accommodate my needs. All the staff were very friendly and helpful.
Within walking distance of the plaza and downtown area.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 1, 2014
Thank you for your nice review and for letting others know that Chef Jen is always willing to accommodate special dietary needs when able.
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Savannah, Georgia
Top Contributor
100 reviews 100 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 30, 2014

There for a business trip. Right in town. Restaurant was quite good. The room kind of creeped me out with its faux native colors and design and only rich tourists to be seen around, but the same could be said for all of Santa Fe really. If I had to go to Santa Fe again, I would have no problem staying here I guess..

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina G, General Manager at Inn on the Alameda, responded to this review, July 1, 2014
Thank you for your review, if you do find yourself back in Santa Fe, we would be happy to have you back, no guessing about it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn on the Alameda

Address: 303 E. Alameda, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Santa Fe
#3 Family Hotel in Santa Fe
#7 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Nestled in the heart of Santa Fe, New Mexico, between the historic Plaza and the art-filled galleries of Canyon Road, the Inn on the Alameda is the ideal downtown Santa Fe lodging location. With this cozy inn as your home base, you can explore our town’s unique attractions, unique museums, fine dining, distinctive boutiques and local festivities. An ample continental breakfast with organic. vegan and gluten-free selections is included with every stay, as is a relaxing afternoon wine hour daily. Wi-fi and parking are always free, and one pet under 30# is welcome with a nightly fee in pet-specific rooms. ... more   less 
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Also Known As:
Inn On The Alameda Hotel Santa Fe
Hotel On The Alameda
On The Alameda Hotel
Inn Alameda

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