What really sets the Inn apart is the friendly, helpful service - every staff member is wonderful and you feel very welcome. Another difference is the food: Included in the room rate is a buffet breakfast with good choices (including delicious hot quiche), serving until a late 11:00, which is appreciated when on holiday. A wine and cheese hour was held in the afternoon, a great way to take a break from the sightseeing and shopping. Staying over Xmas, the Inn also treated us with cookies and wine as a holiday special - very nice.
We stayed in a second-floor basic room and it was very clean, good size, and functional. Most important, the bed was very comfy! My only reasons for not rating the Inn excellent is that I would have preferred a more sophisticated interior design (especially is such an art-oriented community) and there was a bit of noise between floors (just a result of construction). However, for the money, it's a value.
If I were to return to Santa Fe, I would gladly stay here again.