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“Unexpected pleasure” 5 of 5 stars
Review of Hotel Santa Fe, The Hacienda and Spa

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Hotel Santa Fe, The Hacienda and Spa
4.0 of 5 Hotel   |   1501 Paseo de Peralta, Santa Fe, NM 87501   |  
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Hotel amenities
Special Offer
3-Night Ski Package
Ranked #14 of 60 Hotels in Santa Fe
GreenLeadersSilver level
Bloomington, Indiana
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Unexpected pleasure”
5 of 5 stars Reviewed August 17, 2014

We stayed in the Hotel Santa Fe, King Suite for 4 nights. The bedroom was a little small but comfortable. It was nice to open the door and enjoy the fresh morning air.We didn't spend much time in the hotel due to other plans. The hotel staff were attentive and friendly and made us feel welcome. The bathrobes, nightly turn-down service and Native American quote cards made us feel special. We had a nice dinner in the hotel restaurant the night we arrived. The hotel grounds are well maintained. The hotel is in walking distances to some shoppes and restaurants.

Room Tip: We enjoyed King Suite - quiet with nice view.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 21, 2014
Many thanks for staying with us and your kinds words and greatly appreciated.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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943 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed August 15, 2014

Wow! We were so impressed by our stay. We arrived early, before check in, but Chris on reception was really welcoming and our room was ready. The room was lovely and full of character. It was a really comfortable place to be. Indeed the whole hotel was comfortable and relaxing to enjoy. We loved the decor! Throughout our stay nothing was too much trouble for any of the staff.

We were impressed to be offered a courtesy bus around Santa Fe but enjoyed out walk in and around the centre of town.

We had breakfast in the teepee and highly recommend the teepee dining experience to others.

We loved Santa Fe and we loved our stay here. Thank you!

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 21, 2014
Wow! Back at you!! Thank you so much for your kind comments and I am delighted to know you enjoyed your Tepee breakfast!!
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Las Vegas, Nevada
Top Contributor
68 reviews 68 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed August 13, 2014

We reserved thru Hotels.com. Reservations were all in place. When we saw our room we were disappointed. It was very small, bathroom compact, balcony had one chair on a balcony that was covered by a tree, no view. My husband went down to change rooms, he was told that was the kind of room they gave hotels.com. For a 25.00 extra we were given a new room. The bath was nicer, you really could not sit on the balcony, more like a large window that overlooked the roof, no view. It is great for walking distance to downtown, I feel it is like all hotels in tourist areas, money plus, there is a 19.00 exrtra resort fee, wither you use the pool or not.

Room Tip: Be very specific on what you expect.
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 21, 2014
Apologies for the inaccurate response form our staff. The initial room you reserved was for a traditional room booked through hotels.com not because of hotels.com!!

Nonetheless, I am sorry to learnt hat you did not enjoy your stay as in previous visits. Please call us direct next time and we will make sure we reserve a room that suits your needs! Please do give us another opportunity to take care of you?!
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Los Alamos, New Mexico
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 12, 2014

Just enjoyed a wonderful time in Santa Fe at a lovely hotel. This was a birthday weekend. Got the room at a great price. It was decorated in a Santa Fe style. Bed and bedding was very comfortable. Shower was excellent with plenty of fresh towels. Carpet, tile, decorations were all first-class. Customer service was excellent and location was walking distance to everything on the plaza. The only thing the room did not have was a microwave and refrigerator. These are handy for midnight warm ups of restaurant leftovers. Otherwise everything was perfect. Will definitely visit again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 14, 2014
Belated birthday wishes and I am delighted to learn that you enjoyed your stay.

Many thanks!

ka - thã wia - Happy Birthday
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Irvine, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 10, 2014

This is the third time we have stayed at this hotel and the experience is consistently great ! We meet friends here and we always have a good time. First this hotel is reasonable, especially during the high season in Santa Fe which gets extremely pricey. Both couples had junior suites for $189.00 which is an excellent rate during the summer. We couldn't find a room anywhere that was under $200.+ dollars and most were in the $300.00 range. We are picky and will not stay at a substandard hotel simply because of the $$$$ but it is nice to be able to get a quality room without out breaking the piggy bank! The hotel itself is lovely with wonderful public rooms,and a great area for morning breakfast and drinks in the afternoon. We had dinner one evening in the Amaya Restaurant and it was also a good experience. The staff is exceptional and are very friendly and willing to help. WE have stayed in many 5 star hotels around the world and can tell you that this hotel is worth staying at. We will be back!

Room Tip: Ask to upgrade to a Junior Suite…if they have it , they will do it for you!
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 14, 2014
Many thanks for staying with us again and your kind words are so greatly encouraging. Many thanks!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 7, 2014

What a wonderful way to celebrate our 30th wedding anniversary. My husband chose Hotel Santa Fe the Hacienda and Spa to surprise me. The facility is beautiful. The hotel's staff is unlike any hotel I have visited. All of the staff greeted us with warm smiles and were very attentive to our needs. The Amaya restaurant serves wonderful meals. The restaurant staff, hostess and servers, made us feel like they were happy we chose Amaya. Our room was lovely, comfortable and kept very clean by housekeeping. The hotel also offers many amenities to numerous to mention. The Hotel Santa Fe the Hacienda and Spa made my first visit to Santa Fe amazing!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 14, 2014
Very many bleated congratulations on your wedding anniversary. I thank you for taking the time to write to tripadvisor.com with your gracious comments/review.

We hope you will return for your second visit soon?!

a phel cuw‘ - Happy Anniversary
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Longview, Texas
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 5, 2014

Hotel Santa Fe accommodates! From arrival, the premises are relaxing through a garden estate entry in a downtown Santa Fe setting! Relaxing sounds, gracious staff, excellent food and drinks, and hospitality greet guests. The spa provided a fantastic massage. The staff was helpful and courteous. Two young people, Beth and Lawrence, gave help and outstanding service on repeated occasions. The location, the experience, the amenities, and the staff make this truly a welcome to Santa Fe.

Room Tip: Ask for one!
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Green Features: Hotel Santa Fe engages in environmental-friendliness . Recycling and conservation are practiced in towel and linen reuse. The plants appeared to be native. The hotel had the overall theme of comfort and care to the guests, staff, and environment!
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, August 7, 2014
Your wonderfully kind comments are so gratefully acknowleged and thank you so very much for staying with us!

I am delighted to learn that we took good care of you and I have passed on your compliments to all - especially Beth and Lawrence.

Many thanks!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Fe, The Hacienda and Spa

Address: 1501 Paseo de Peralta, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#9 Romantic Hotel in Santa Fe
#9 Business Hotel in Santa Fe
#12 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Fe, The Hacienda and Spa 4*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Santa Fe and the Hacienda and Spa, the only Native American Owned hotel in Santa Fe, is located just blocks from the Santa Fe Plaza in historic downtown Santa Fe and in the heart of the Guadalupe Railyard District. ... more   less 
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Also Known As:
Hotel Santa Fe And Hacienda And Spa
Hotel Santa Fe & Hacienda Santa Fe

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