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“I Need a Butler! ” 5 of 5 stars
Review of Hotel Santa Fe, The Hacienda and Spa

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Hotel Santa Fe, The Hacienda and Spa
4.0 of 5 Hotel   |   1501 Paseo de Peralta, Santa Fe, NM 87501   |  
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Hotel amenities
Ranked #15 of 60 Hotels in Santa Fe
GreenLeadersSilver level
Phoenix, Arizona
Contributor
20 reviews 20 reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
“I Need a Butler! ”
5 of 5 stars Reviewed July 18, 2014

We loved our stay at The Hacienda and were completely spoiled by Jess and the butler staff there. Every night we went up to the Lounge and sat on the patio to enjoy the free beer and wine, cheese and crackers. The butlers cater to your every need, keep your glasses filled, and give great concierge advice. The Hacienda was comfortable and inviting. Breakfast every morning was a nice amenity. The breakfast space is a lovely setting.
Turndown service was a nice touch with chocolates on our pillows. We also enjoyed the daily infused water in the lobby (cucumber, orange, etc.)
One of the best aspects of this hotel is the free shuttle service to and from locations in town. All you have to do is request a ride and they drop you right did for free, and then with a quick phone call they come and pick you up. They mostly use taxis like the ones in London but they're purple. We loved the service!
We would definitely return to this lovely hotel.

Stayed July 2014
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
And we all hope you will return soon?! Many thanks for staying with us and your kind words are greatly appreciated.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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943 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
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English first
York, PA
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 33 cities Reviews in 33 cities
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed July 17, 2014

July 4, 2014, I stayed here with my husband for one night and really enjoyed our stay. This is a beautiful hotel. Staff was very friendly and helpful. The free shuttle service is great for getting around town. The pool and hot tub were very clean and relaxing. Bottled water is available from the bar or front desk anytime – just ask. Bar of soap had a hole in it to reduce waste; clever and also made it easy to hold on to (see picture). Since we only stayed one night, we didn’t use many of the services available. On our next visit to Santa Fe, we will definitely stay here again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
I am so delighted to know that you enjoyed your stay, but especially the “holey soap”!! We also think it is clever and I personally use it all the time and don’t drop it anymore!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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Denver, Colorado
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014

We decided to visit Santa Fe for the forth of July-- this hotel was a great find! It's about 3/4 mile from the plaza, but a great walk and we got to see more shops and gallaries I hadn't seen before. The atmosphere of the hotel was great-- beautiful art and statues-- around happy hour there was some native American drumming and dancing, which my kids loved! Later there was flute playing in the longe--also fun to hear.
The staff was so helpful and kind. There was coffee service on every floor-- which my husband loved! The work out room is over in the spa (I did not have a service, but, boy was it a beautiful spa!). We stayed in a king suite with a fold out sofa-- great for the family!
I am not really one to write reviews on these site, but I was very, very impressed with this hotel and it's staff! We will be staying here again!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
Thank you so much for taking the time to write to tripadvisor.com!! Your kind words are greatly appreciated and I am delighted to learn that you enjoyed your stay - especially the dancers from Picuris Pueblo and the music of Ronald Roybal!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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Mineola, Texas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014

This was our second stay at Hotel Santa Fe on our way to Durango Colorado. After this visit, we have decided to make Hotel Santa Fe our Destination in the fall. The atmosphere is very calming, and the staff went out of their way to accommodate our early arrival, and our suite was perfect. The lounge area was very peaceful in the afternoon, and the food was excellent. We would highly recommend this Hotel to anyone who desires a calm relaxing atmosphere while in Santa Fe.

Room Tip: The suites were a great value.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
I am so delighted to learn that you had such a calm and relaxing time and thank you for staying with us . We look forward to welcoming you back this Fall!!

kowaen mina so thuu puchi - Have a great day!
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2014

This was our third visit to Hotel Santa Fe and it was perfect for us, for this visit. We had to unexpectedly stay in Santa Fe after a long day of travel and booked the room last minute. The staff was friendly and helpful, our King Jr Suite was spacious, clean and comfortable with microwave, minibar and TVs in both bedroom and living room. We were exhausted and thrilled to be able to order delicious room service dinner late. We had a nice workout in their gym before having a delicious and relaxing breakfast outside on the newly covered patio. A great location for us and what we needed to do.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
Thank you so very much for staying with us and I am so glad to learn that we took good care of you.

We hope to see you on your 4th visit soon?

kowaen mina so thuu puchi - Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highlands Ranch, Colorado
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 8, 2014

We have stayed at HSF on at least 8 occasions. We usually go to Santa Fe at for the Las Posadas festival in mid-December. It always has a festive ambiance, excellent service, and wonderful food. We usually do not eat in the hotel simply because there are so many excellent restaurants in Santa Fe. However, when we have eaten there, the food was excellent. They have a nice little workout room and a lovely little jacuzzi that is fun when it is snowing out. Our entire family loves Hotel Santa Fe!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 10, 2014
And we love you for staying with us!!Thank you so very much for being with us so many times and your kind words are so encouraging.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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Venice, CA
Top Contributor
155 reviews 155 reviews
52 hotel reviews
Reviews in 67 cities Reviews in 67 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed here for one night, and everything was fine, although we really didn't take advantage of the hotel's amenities. Our main complaint was that there were insufficient electrical outlets to plug in our various devices.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 10, 2014
Apologies for the lack of outlets and we will work on improving that challenge this coming winter.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Fe, The Hacienda and Spa

Address: 1501 Paseo de Peralta, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#9 Business Hotel in Santa Fe
#10 Romantic Hotel in Santa Fe
#13 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Fe, The Hacienda and Spa 4*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Santa Fe and the Hacienda and Spa, the only Native American Owned hotel in Santa Fe, is located just blocks from the Santa Fe Plaza in historic downtown Santa Fe and in the heart of the Guadalupe Railyard District. ... more   less 
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Also Known As:
Hotel Santa Fe And Hacienda And Spa
Hotel Santa Fe & Hacienda Santa Fe

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