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“Beautiful hotel, great location.” 5 of 5 stars
Review of Hotel Santa Fe, The Hacienda and Spa

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Hotel Santa Fe, The Hacienda and Spa
4.0 of 5 Hotel   |   1501 Paseo de Peralta, Santa Fe, NM 87501   |  
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Ranked #15 of 60 Hotels in Santa Fe
GreenLeadersSilver level
York, PA
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
120 helpful votes 120 helpful votes
“Beautiful hotel, great location.”
5 of 5 stars Reviewed July 17, 2014

July 4, 2014, I stayed here with my husband for one night and really enjoyed our stay. This is a beautiful hotel. Staff was very friendly and helpful. The free shuttle service is great for getting around town. The pool and hot tub were very clean and relaxing. Bottled water is available from the bar or front desk anytime – just ask. Bar of soap had a hole in it to reduce waste; clever and also made it easy to hold on to (see picture). Since we only stayed one night, we didn’t use many of the services available. On our next visit to Santa Fe, we will definitely stay here again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
I am so delighted to know that you enjoyed your stay, but especially the “holey soap”!! We also think it is clever and I personally use it all the time and don’t drop it anymore!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
Denver, Colorado
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014

We decided to visit Santa Fe for the forth of July-- this hotel was a great find! It's about 3/4 mile from the plaza, but a great walk and we got to see more shops and gallaries I hadn't seen before. The atmosphere of the hotel was great-- beautiful art and statues-- around happy hour there was some native American drumming and dancing, which my kids loved! Later there was flute playing in the longe--also fun to hear.
The staff was so helpful and kind. There was coffee service on every floor-- which my husband loved! The work out room is over in the spa (I did not have a service, but, boy was it a beautiful spa!). We stayed in a king suite with a fold out sofa-- great for the family!
I am not really one to write reviews on these site, but I was very, very impressed with this hotel and it's staff! We will be staying here again!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
Thank you so much for taking the time to write to tripadvisor.com!! Your kind words are greatly appreciated and I am delighted to learn that you enjoyed your stay - especially the dancers from Picuris Pueblo and the music of Ronald Roybal!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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Mineola, Texas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014

This was our second stay at Hotel Santa Fe on our way to Durango Colorado. After this visit, we have decided to make Hotel Santa Fe our Destination in the fall. The atmosphere is very calming, and the staff went out of their way to accommodate our early arrival, and our suite was perfect. The lounge area was very peaceful in the afternoon, and the food was excellent. We would highly recommend this Hotel to anyone who desires a calm relaxing atmosphere while in Santa Fe.

Room Tip: The suites were a great value.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
I am so delighted to learn that you had such a calm and relaxing time and thank you for staying with us . We look forward to welcoming you back this Fall!!

kowaen mina so thuu puchi - Have a great day!
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2014

This was our third visit to Hotel Santa Fe and it was perfect for us, for this visit. We had to unexpectedly stay in Santa Fe after a long day of travel and booked the room last minute. The staff was friendly and helpful, our King Jr Suite was spacious, clean and comfortable with microwave, minibar and TVs in both bedroom and living room. We were exhausted and thrilled to be able to order delicious room service dinner late. We had a nice workout in their gym before having a delicious and relaxing breakfast outside on the newly covered patio. A great location for us and what we needed to do.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 23, 2014
Thank you so very much for staying with us and I am so glad to learn that we took good care of you.

We hope to see you on your 4th visit soon?

kowaen mina so thuu puchi - Have a great day!
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Highlands Ranch, Colorado
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 8, 2014

We have stayed at HSF on at least 8 occasions. We usually go to Santa Fe at for the Las Posadas festival in mid-December. It always has a festive ambiance, excellent service, and wonderful food. We usually do not eat in the hotel simply because there are so many excellent restaurants in Santa Fe. However, when we have eaten there, the food was excellent. They have a nice little workout room and a lovely little jacuzzi that is fun when it is snowing out. Our entire family loves Hotel Santa Fe!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 10, 2014
And we love you for staying with us!!Thank you so very much for being with us so many times and your kind words are so encouraging.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, CA
Top Contributor
155 reviews 155 reviews
52 hotel reviews
Reviews in 67 cities Reviews in 67 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed here for one night, and everything was fine, although we really didn't take advantage of the hotel's amenities. Our main complaint was that there were insufficient electrical outlets to plug in our various devices.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 10, 2014
Apologies for the lack of outlets and we will work on improving that challenge this coming winter.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 4, 2014

That's my only complaint, but I won't stay there again for that reason. They advertise 3 shuttles but since they had only one driver at a time, they basically have one shuttle and while the front desk staff are super nice, they do not give accurate information re: when the shuttle will realistically be available. Otherwise, the hotel is lovely and the restaurant was reliably excellent for breakfast and offered some very good selections for dinner.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, July 10, 2014
Oh please forgive us and try us again!? We invariably have at least two drivers on duty and I have always asked the Front Desk to find me or the Manger on Duty if we get backed up!!

I will talk to all of the Front Desk Staff again to be more pro-active and thank you brining this to my attention!

With apologies, but please give us another chance.

chenoho mima téwe yo tha - We thank you for staying with us.
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Additional Information about Hotel Santa Fe, The Hacienda and Spa

Address: 1501 Paseo de Peralta, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#9 Romantic Hotel in Santa Fe
#11 Business Hotel in Santa Fe
#12 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Fe, The Hacienda and Spa 4*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Santa Fe and the Hacienda and Spa, the only Native American Owned hotel in Santa Fe, is located just blocks from the Santa Fe Plaza in historic downtown Santa Fe and in the heart of the Guadalupe Railyard District. ... more   less 
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Also Known As:
Hotel Santa Fe & Hacienda Santa Fe
Hotel Santa Fe And Hacienda And Spa

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