I just wrapped up my fourth stay at the el Rey. The staff is friendly and very attentive to guests' needs. The manager, Silvia, is quick to resolve issues. For example, we had a problem with the thermostat in our room and her team worked quickly to get it fixed. Silvia discounted our room fee because of the inconvenience. The inn is clean, comfortable, and uniquely appointed. The pool is very well maintained and the grounds are lovely. You forget that you're staying right on Cerillos Road because it's very quiet and peaceful. The el Rey is also very family friendly. I will definitely stay at the el Rey the next time I pass through Santa Fe, and I highly recommend it to anyone headed that way.