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“Nice gardens; Horrific rooms” 1 of 5 stars
Review of El Rey Inn

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El Rey Inn
2.5 of 5 Hotel   |   1862 Cerrillos Road, Santa Fe, NM 87505   |  
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Hotel amenities
Ranked #11 of 60 hotels in Santa Fe
GreenLeadersGold level
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Nice gardens; Horrific rooms”
1 of 5 stars Reviewed November 29, 2012

I stayed at the El Rey in October 2012 and had the opportunity to view at least 4 rooms, each uglier and than the preceding. The rooms are outdated. The furniture appears to have been gathered from one of the used furniture shops along main street. The bathrooms are pitiful mostly without windows or any ventilation. The TV sets are antiques with minimal cable access. A truly depressing two nights. Pay the extra money and stay at one of the fine Santa Fe hotels. It will be worth the extra expense.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrell W, Owner at El Rey Inn, responded to this review, December 1, 2012
As owner of the inn for 40 years we have never received a review like this and we find no foundation for these comments. Our organization with one of the finest staffs in the hospitality profession takes this review as an absolute insult.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Jefferson, Georgia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 26, 2012

There are hotels closer to the heart of Santa Fe. There are newer, more amenitized motels. But nowhere will you find a motel that combines history, lush gardens & bend-over-backwards service like El Rey provides. Even though it is on busy Cerillos Road, once you get on the property you feel like you're on an oasis. The landscaping is exquisite, with little chairs & benches placed strategically about the property for your relaxation.

The rooms are on the smaller side, as one would expect from an old Route 66 motel, but they have expanded the bathroom area to be as large or larger than most contemporary motels. The breakfast is excellent, and you have use of the pool, hot tub, sauna, two & exercise facility. We generally take a taxi into town, then walk off our delicious New Mexican lunch/dinner by walking back - it takes about 35 minutes to walk to the Plaza.

We've stayed there once a year since 2007 & would never consider going anywhere else.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tromsø - Rovaniemi
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 13, 2012

Stayed here first time in 2008, and returned now more than 4 years later. Happened to get exactly the same room! A small hotel with charm, not a noisy business place - but one who cares for you. Personal service at the breakfast in the morning. Dont go to a cold express brand hotel, go here where they will make you really feel welcome.
Self-laudry possible. Pool was closed for the season, but by looking through the fence it was just like last time - nice.
Free WiFi at the hotel. Parking just outside the room doors.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Top Contributor
128 reviews 128 reviews
101 hotel reviews
Reviews in 100 cities Reviews in 100 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 12, 2012

This is the second time we've stayed here and it was just as good this time round. There is a bus stop outside the inn so you can get a bus into the centre (but the buses stop running early in the evening coming back to the inn). The pool is good with plenty of loungers and there are two hot tubs as well - one by the pool and another in an enclosed courtyard. The gardens are lovely and there are lots of different areas to wander around. The rooms have lots of personality. There's no traffice noise as it is away from the busy road. The breakfasts are good.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2012

The motel room had the unique Southwestern feel along with all the comforts. The large "powder room" section with an extra sink and good lighting was a definite plus. Although situated along a main road into Sante Fe, it was sufficiently set back to avoid any annoying street traffic noise. The contininetal breakfast, served in a charming dining area offered a decent range of choices.The 10 minute ride to the downtown Plaza area made it conveniently located. It was a great value.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 6, 2012

The owner bought a motor court in the '70s and has added on units in the same style, landscaped it beautifully and offers a unique, charming outdoor hot tub, a delicious New Mexico breakfast offering and employs a very personable staff. If you're looking for something convenient to downtown, at a reasonable price with ambiance, this is it.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 5, 2012

My friend and I booked this hotel after reading the reviews. We are so happy that we did! We loved it, the charm and unique feel of the hotel made us feel special. The staff was wonderful, from check in, to the awesome guy who came out at night and lit the fireplace at the hot tub for us to the grounds keepers and I can't forget to mention the lovely lady at breakfast-think her name was Lilly, she was so sweet offering everyone a fresh tortilla. The room itself was clean and of course had a vintage feel but thats why you stay at the El Rey to see and do something different, something unique to Santa Fe not a chain hotel. I slept great, the bed was comfy, the noise level was low, some reviews commented on it being loud but I did not hear anything and I am a fussy sleeper. The soak in the amazing outdoor hot tub could have helped me drift off but whatever it was, I will be back El Rey, thanks so much, oh one last thing the hotel is close to everything, good food, shopping, downtown easy to get to as well-just perfect.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Rey Inn

Address: 1862 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Santa Fe
#11 Top resorts Hotel in Santa Fe
#12 Romantic Hotel in Santa Fe
#14 Family Hotel in Santa Fe
#17 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — El Rey Inn 2.5*
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Also Known As:
El Rey Hotel Santa Fe
Santa Fe El Rey Inn
El Rey Santa Fe

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