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“The Best!” 5 of 5 stars
Review of Four Seasons Resort Rancho Encantado Santa Fe

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Four Seasons Resort Rancho Encantado Santa Fe
5.0 of 5 Resort   |   198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)   |  
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Ranked #8 of 60 hotels in Santa Fe
Ventura
1 review
7 helpful votes 7 helpful votes
“The Best!”
5 of 5 stars Reviewed July 3, 2014

Just finishing up a great stay here. This is our third time back and we wouldn't stay anywhere else in Santa Fe.
Great views, great food and drinks, relaxing and still close to the plaza.
Oh, and the rooms aren't rooms! They are sweet, warm casitas with lovely private patios!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, 5 weeks ago
Dear Panda5420,

I am so glad you enjoyed your visit to Four Seasons Resort Rancho Encantado! I am especially happy to hear that you loved your casita, we think they are pretty special as well. Some of our favorite features are the heated bathroom floors and the 100 gallon soaking tubs. Thank you so much for the great compliment, "We wouldn't stay anywhere else in Santa Fe!” That means a lot to us, as our entire staff takes much pride in a job well done! We are particularly thrilled you have joined us on multiple occasions and glad we can be a part of your travel family. I hope you will have the chance to come back to the Land of Enchantment and I will have the opportunity to personally greet you. Again thank you so much for your kind words.

Kindest Regards,
Cindy Racco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Golden, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2014

I was very fortunate to partake in the resort's first ever tailgate dinner for the Santa Fe Opera opening night 2014. What an incredible experience. Our group of ten people were shuttled to the opera house for a backstage tour beforehand and then escorted to an incredible setting in a tent in the parking lot. The tailgate party is quite a legend for opera goers and the Four Seasons staff and chef Andrew Cooper did not disappoint for their first time. We were served a four course meal based on the opera (Carmen) along with a glass of champagne, a signature cocktail, and some incredible wine. The whole experience was unbelievable and I highly recommend the package. An incredible event for opera lovers.

The Four Seasons Rancho Encantado property is perfect in every way - the casitas are comfortable, quiet, well stocked, and have gorgeous views. The staff is top notch for service and will accommodate any request. I was also fortunate to have one of the best massages I have ever had at the spa. They are very dog-friendly also. Be sure to position yourself at the outdoor fire pit for a sunset cocktail.

This place is very special to me.

Room Tip: Choose an upper level casita for stellar views and sunrises/sunsets.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, July 7, 2014
Greetings from Santa Fe!

I am thrilled beyond words to read that your Opera Tailgate experience with our amazing Chef Cooper here at Four Seasons Resort Rancho Encantado exceeded your expectations! As you mentioned our Opera nights are legendary and have become a yearly tradition with some patrons. We have an amazing partnership with the Santa Fe Opera and having such luxuries as back stage tours and tailgate parties are what make the Opera Season so special! I completely agree with you that our casita's are comfortable and cozy, especially with the fireplace, as well as our service being top notch. Our staff takes great pride in what they do, and I will definitely pass on your kind words to our staff. We consider all of our guests as friends of the resort and I would love to personally greet you on your next trip to Santa Fe.

Sincerely,

Cindy Racco,
General Manager
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Arlington, Massachusetts
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 30, 2014

We were here for 5 nights and loved it! Each casita is private, has beautiful views, fireplace, large tub, shower, comfortable beds, patio with table and lounge chairs! We were here for a business program and the food that was prepared for us was excellent - they took great care of us, the staff at the resort is wonderful!

Thank you for a wonderful stay!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, July 7, 2014
Dear Rhodymom2012,

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Santa Fe!

We are so pleased that you enjoyed your visit - everything from your room, the beds, fireplace, tub and more to the food in Terra Restaurant! And especially important to us, our service! Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Sincerely,

Cindy Racco,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2014

The resort is a little ways from town, but we never felt like leaving because we enjoyed our casita (#59) and the facilities so much. The service was impeccable, especially for in-room dining. Our casita was luxurious, spacious, and very private, and it had a lovely sunset view. The pool is very nice, with a full service for food and drinks. The fitness center is minimal but has a little of everything. We didn't use the spa or yoga room. The restaurant and bar are very good with a nice variety, so you don't have to go to town. We did find the southwestern and Mexican dishes to be very bland, which was disappointing for being in the land of Hatch chiles. Overall it's difficult to find fault with any part of it; it was a marvelous place to spend our romantic and peaceful honeymoon.

Room Tip: Sunset casita #59 is at a higher elevation, has an enclosed patio, and a great sunset view. It'...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, July 7, 2014
Dear Valerie,

Thank you for taking the time to write a review on Tripadvisor following your recent stay with us. I am delighted that you enjoyed your time with us and I appreciate your feedback. We are so pleased to hear that you were able to enjoy our beautiful pool and amazing views! Our resort is the perfect destination for a relaxing and luxurious honeymoon getaway, Congratulations! I am very pleased you enjoyed Terra Restaurant & Bar, I will pass on your kind words as well as your suggestions to our Chef and kitchen staff! We are very proud of our employees who are professional, caring people and are committed to ensuring our guests a true Four Seasons experience. I will share your comments with the rest our team, as there is no greater motivator than the praise of a “job well done”. Thank you again for taking the time to share your impressions from your visit. We hope that we have the opportunity to personally welcome you back to the Four Seasons Rancho Encantado Santa Fe in the near future.


Warmest Regards,

Cindy Racco,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014

We have been to Santa Fe on several occasions and stay within walking distance of the plaza, but this time we wanted to do something different. Looking for a little more privacy and peace, a nicer spa, better food, room etc. We opted for The Four Seasons, as they are known for all of these things.
We were not disappointed.
It's still very close to the plaza, but I can't compare it with any other spot in Santa Fe. It's just lovely. The rooms are actually casitas with fireplaces, huge bathrooms and outdoor seating areas (perfect for listening to an afternoon rain shower or watching a lightening show.)
We did a hike nearby that had a waterfall, can't recall the name. Also, toured a wonderful 600 year old pueblo village.
The spa is very much a Four Seasons spa. Beautiful, private outdoor hot tub followed by a relaxing massage.
The staff was warm and friendly, to be expected at this sort of place.
Loved the outdoor fire pit at sunset and unique drink menu.
It was just what we were looking for and I found myself thinking about when we could get back.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, July 4, 2014
Greetings from the Land of Enchantment!

I am so pleased to hear about your wonderful stay with us here at Four Seasons Resort Rancho Encantado! We have an amazing staff and I am thrilled to hear about the great visit you had at the spa! We are all very proud of our staff who are professional, caring people and are committed to ensuring our guests a true Four Seasons experience. Our casitas are quite gorgeous and the peacefulness of the surroundings do lend themselves to a relaxing and truly memorable stay, I have always thought the addition of the fireplaces and 100 gallon tubs are just a few of the unique features that make our rooms special. Thank you for your kind words and I hope to be able to personally greet you on your next visit to the City Different!

Sincerely,


Cindy Racco,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed at this property for three nights in June 2014 and really enjoyed it. The concierge did a wonderful job of arranging delivery of our rental car directly to the resort, saving us a trip to the other side of the Santa Fe area to pick it up. We also really enjoyed the free, one-day rental of a Mercedes convertible that we used to take a beautiful drive to Taos.

The casitas have all you'd expect at a Four Seasons, although the standard rooms would be a bit cramped for a family of four (we're a family of three). The restaurant was excellent, and room service arrived with our breakfast on the last day in about ten minutes.

I'd also recommend taking the hike around the hotel grounds for some marvelous views.

On the whole, I would highly recommend the hotel.

Room Tip: Ask for a second floor room if you want more of a view.
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, July 4, 2014
Greetings from Santa Fe!

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Santa Fe!

We are so pleased that you enjoyed your visit - everything from your room, Terra Restaurant, concierge, the morning hike, and especially our service. We are always excited to hear that our guests have an opportunity to get out and see the beauty of New Mexico, and we are glad you could utilize the Mercedes convertible to see the sights! Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Sincerely,

Cindy Racco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 19, 2014

Four Seasons Rancho Encatado was all that we expected in a luxury resort and more! The grounds are breathtaking and the service is impeccable! We have stayed at luxury resorts all over the world & have found Four Seasons Rancho Encatado to be one of our favorites. We throughly enjoyed the staff & love the GM reception in which we were cordially introduced to the resort's management. Chef Cooper is brilliant & never disappoints with his culinary genius creations. The rooms, staff & grounds are Four Seasons worthy and we enjoyed every minute on this property. Thank you!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review, June 23, 2014
Greetings from Santa Fe!

Thank you for taking the time to write such a nice review from your recent stay at Four Seasons Resort Rancho Encantado! Your thoughtful comments are truly appreciated. I am so pleased that your visit to the property was enjoyable. I completely agree with your kind comment about our Executive Chef Andrew Cooper he is brilliant! We are all very proud of our staff who are professional, caring people and are committed to ensuring our guests a true Four Seasons experience. I am so glad that you enjoyed the GM Reception! They are a great way to share our local artists with our guests for a truly unique, personal experience. I will share your comments with the rest our team, as there is no greater motivator than the praise of a “job well done”. We value your patronage to Four Seasons Resort Rancho Encantado and hope to have an opportunity to have you as one of our guests on your next visit to Santa Fe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Rancho Encantado Santa Fe

Address: 198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Santa Fe
#1 Business Hotel in Santa Fe
#2 Spa Hotel in Santa Fe
#3 Luxury Hotel in Santa Fe
#11 Romantic Hotel in Santa Fe
#13 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort Rancho Encantado Santa Fe 5*
Official Description (provided by the hotel):
Under grand skies and infinite stars, rediscover your inner artist in our intimate escape from the ordinary – nestled in a high-mountain desert landscape, minutes from the magic of Santa Fe, New Mexico. Set in 57 unspoiled acres tucked gently into the Sangre de Cristo foothills, Four Seasons Resort Rancho Encantado Santa Fe is just 10 minutes from Santa Fe’s galleries, shops and distinctive architecture. The Resort offers 65 casita guest rooms and suites, each with its own fireplace and private terrace. ... more   less 
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Also Known As:
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe

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