We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Resort Rancho Encantado Santa Fe: Traveler Reviews

198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Fourth Night Free
Four Seasons Resort Rancho Encantado Santa Fe
Ranked #14 of 59 hotels in Santa Fe
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

220 reviews from our community

Traveler rating
    146
    49
    16
    6
    3
See reviews for
Families
27
 
Couples
137
 
Solo
6
 
Business
14
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Phoenix, Arizona
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Awe-inspiring luxury and comfort”
5 of 5 stars Reviewed November 11, 2012

There is no better place to stay in Santa Fe. The natural setting in the foothills of the mountains is gorgeous (the sunsets are pure poetry), and at night, the sky is freckled with millions of stars. Our room was incredibly spacious and comfortable, with down feather pillows, a wood-burning kiva fireplace, private patio, and a massive bathtub that was practically big enough to swim in. The WiFi connection was strong, and service was impeccable (you can even get a "fire butler"!) The spa has 15 different treatment rooms, and the men's and women's areas are separate, so swimsuits are optional in the hot tubs (there is a couple's hot tub, as well). Terra, the restaurant, serves a mind-blowing array of Southwestern and international dishes with a locavore twist, as chef Andrew Cooper uses ingredients fresh from local farmers' markets. The Saturday morning hikes with Hans are highly recommended to add more angles and history to this already stunning experience.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Niki D for Santa Fe
Ask Niki D about Four Seasons Resort Rancho Encantado Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Social Media Coordinator at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review
November 12, 2012
Thank you for the wonderful review of your recent stay at Four Seasons Resort Rancho Encantado Santa Fe!

We are so pleased that you enjoyed your visit - everything from your room, your fireplace, resort grounds, spa, and especially our service. Chef Andrew was pleased to hear you enjoyed his cuisine. Hans is truly fond of taking guests on those morning hikes! Your insightful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Vision Yourself in a Dreamy SW Adventure”
4 of 5 stars Reviewed November 11, 2012

A brief drive just north of Santa Fe & you'll find yourself in a zone of luxurious peace. We stayed in a casita complete with fireplace, you call the desk & they get the fire going so no need for boy scout skills. The staff were welcoming, helpful and made our stay that much better. Loved the heated bathroom floor, the lg bathtub & spacious shower; robes were nice too. We had a nice patio. In gen. we were very close to Santa Fe Opera & near several tribally owned casinos just 4 or 5 miles up the rd. The workout rm was well equipped, new top of the line. I was also able to use the yoga room, wooden floor, great sound system, yoga mats, pilates equipment, ballet bar, and more. Only the hot tub was available. There is an outdoor pool open during summer. We did not eat there so I could only give 4-stars.

Room Tip: Use GPS to locate. Ask for room away from the day construction.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by RageNButrFly for Santa Fe
Ask RageNButrFly about Four Seasons Resort Rancho Encantado Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Social Media Coordinator at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review
November 12, 2012
Thank you for the generous review of your recent stay at Four Seasons Resort Rancho Encantado Santa Fe!

We are so appreciative that you enjoyed your visit. It is always delightful to hear such positive feedback from our guests.

Thank you again for sharing your impressions from your visit. We hope to see you again next time you visit Santa Fe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dedham, Massachusetts
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“Fabulous!”
4 of 5 stars Reviewed November 8, 2012

We won a trip to this hotel via Luxury Link which was a fabulous deal! The Four Seasons just took over this property in July and are making improvements. While there was some construction on a new parking lot, the noise wasn't too bad. Management sent treats to our room as a way of saying "thank you" for puttin up with the noise. The property is small and beautiful with a varienty of accomodations. We stayed in a free standing casita with a king bed, outdoor sitting area, two fireplaces with one being outside. Beautiful! The amenities were nice but expected more such as bathrobes. They gave us slippers but no robes (we ended up asking the spa for one!). The spa is heavenly! We had a couples massage with a private casita and while expensive, it was worth every penny. This is a small property withing the moutain range and if you are looking for quiet and seclusion, this is perfect. It is important to note that you are about 8 miles from the center of Santa Fe but the hotel will drive you into town for free!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Saint about Four Seasons Resort Rancho Encantado Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Tammy Tonnu, Assistant to Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review
November 14, 2012
We greatly appreciate you taking the time out to write a review from your recent visit at Four Seasons Resort Santa Fe!

We are so pleased that you enjoyed your stay – everything from your room, amenities, and the Spa. At the same time, we would like to apologize for the inconvenience that we have caused you by not providing your room with bathrobes. Your gracious comments are truly appreciated. We are always extremely delighted to hear such a positive review from our guests.

Again, thank you for taking the time out to share your thoughts from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“An Oasis of Serenity”
5 of 5 stars Reviewed November 5, 2012

The Four Seasons - although out of town just a bit - is the perfect place to relax and breath in the clear air. They have shuttles to/from Santa Fe (awesome galleries and shops) so no need to rent a car here. The rooms are amazing with heated bathroom floors, robes, fireplaces and patios/private terraces. The fireplace butler will assist with your fire if you like. And don't miss
the fabulous dining experience where Chef Andrew (recently imported from Hawaii) and Chef Kevin go to the morning market to gather the day's offerings. The meals are part of the wonderful experience! Engage Hans to take you on an interesting nature hike and white water rafting is available too. The warming room at the spa leaves nothing to be desired after a wonderful massage. Great for a girl's getaway too!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask ra60015 about Four Seasons Resort Rancho Encantado Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Tammy Tonnu, Assistant to Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review
November 14, 2012
Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Rancho Encantado!

We are delighted to hear that you were able to enjoy everything from your room, grounds, and all of the amenities that the resort has to offer! And yes, our resort is the perfect for any kind of getaways. Your thoughtful comments are truly appreciated. We are always extremely elated to hear such positive feedback from our guests.

Again, we truly appreciate you taking the time out to share your thoughts from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Getting Ready For Prime Time”
4 of 5 stars Reviewed October 27, 2012

Four Seasons has recently taken over the management of this property from Auberge. Hopefully plans to improve the property will be shortly forthcoming. I was sorely disappointed with the Vista Casita room expecting a scenic view of the New Mexico desert. Instead I overlooked both the employee and guest parking lots and a service road and maintenance building. I was also expecting the property to provide a true Southwestern feel beyond the building exteriors. Instead Auberge has decorated the interior of the guest rooms, lobby, restaurant etc. with a modern theme that I feel detracts from the historical significance and ambiance of staying at a New Mexico resort. While disappointed with certain aspects of the rooms and decor I cannot say enough good things about the staff of Encantado. Extremely personable and helpful.

Room Tip: Ask for a room that offers a unobstructed view of the surrounding area. Ground level rooms will not...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask TNMarine about Four Seasons Resort Rancho Encantado Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Tammy Tonnu, Assistant to Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review
November 14, 2012
We greatly appreciate you taking the time out to write a review from your recent visit at Four Seasons Resort Santa Fe!

We would like to send you our sincerest apologies for the disappointment you had the Vista Casita Room and with the décor of the resort. However, we are extremely pleased that we were able to make it up to you by providing you with the best Four Seasons services that we can offer.

Again, thank you for the time to share your thoughts from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosewood Inn of the Anasazi
Great value on a similar hotel
Santa Fe, NM
4.5 of 5 stars 294 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Santa Fe
Trendy
El Monte Sagrado, Autograph Collection
El Monte Sagrado, Autograph Coll... 4.0 of 5 stars 421 reviews
Good for business
Inn of the Governors
Inn of the Governors 4.5 of 5 stars 743 reviews
Near the beach
Santa Fe Motel and Inn
Santa Fe Motel and Inn 4.5 of 5 stars 233 reviews
Great value
Santa Fe Sage Inn
Santa Fe Sage Inn 4.0 of 5 stars 545 reviews
Show Prices ABS:HotelCheckRates-d281432?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d92939?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d112403?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d92963?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Santa Fe hotels
Inn of the Five Graces 5.0 of 5 stars 243 reviews Rosewood Inn of the Anasazi 4.5 of 5 stars 294 reviews Hotel Santa Fe, The Hacienda and... 4.5 of 5 stars 591 reviews Inn on the Alameda 4.5 of 5 stars 565 reviews
Show Prices ABS:HotelCheckRates-d309172?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d115674?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d112390?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d112395?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 59 hotels in Santa Fe, ranked by popularity

Been to Four Seasons Resort Rancho Encantado Santa Fe? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Four Seasons Resort Rancho Encantado Santa Fe

Also Known As:
Encantado, An Auberge Hotel
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Address: 198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Santa Fe
#3 Business Hotels in Santa Fe
#30 Family Hotels in Santa Fe
Price Range: $$$$
Official Description (provided by the hotel):
Under grand skies and infinite stars, rediscover your inner artist in our intimate escape from the ordinary – nestled in a high-mountain desert landscape, minutes from the magic of Santa Fe, New Mexico. Set in 57 unspoiled acres tucked gently into the Sangre de Cristo foothills, Four Seasons Resort Rancho Encantado Santa Fe is just 10 minutes from Santa Fe’s galleries, shops and distinctive architecture. The Resort offers 65 casita guest rooms and suites, each with its own fireplace and private terrace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Hotels.com, Tingo, Venere and Priceline so you can book your Four Seasons Resort Rancho Encantado Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Four Seasons Resort Rancho Encantado Santa Fe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Four Seasons Resort Rancho Encantado Santa Fe
Enter dates & see best prices* (from our partners)
Show Prices