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“Very nice people, nice facility, great location!” 4 of 5 stars
Review of Harrison House Suites

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Harrison House Suites
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235 C St., Friday Harbor, San Juan Island, WA 98250   |  
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Hotel website
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Hotel amenities
Special Deal
$50 Dining Credit Bubbly
Ranked #7 of 18 Friday Harbor B&B and Inns
GreenLeadersBronze level
Seattle, Washington
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Very nice people, nice facility, great location!”
4 of 5 stars Reviewed March 26, 2013

We stayed in the Orcas suite at Harrison House for our anniversary. The room was nice but not quite as nice as we thought it would be for 225 a night. The website shows it with a view of the harbor and town. It does have a view of the harbor but it's more of a "peek-a-boo" view with another house and trees blocking the rest. The room had some minor issues. The bed wasn't attached to the headboard and the frame was on wheels so if you leaned against the headboard the whole bed would roll away from the wall. The hot tub jets kept cycling on (3 AM the first time). I ended up unplugging it in the middle of the night. There was no DVD or VCR. The person who checked us in said they just replaced the TV and weren't sure how to hook up a DVD player to it. The room had a small kitchen area and there was milk and juice in the fridge. It also had a nice selection of tea and coffee. Overall the house was clean, comfortable and quaint. The breakfast arrived right on time both days but was cold the first day. The food was average and in small portions but didn't leave us hungry. The staff was super friendly and polite! The check-in was fast and easy. I'm sure if I had asked for a DVD player, bed repairs and hot tub repairs they would have taken care of it but we didn't want someone working in our room the whole time. The location is fantastic. It's only a block or two to the center of town and the marina. I would certainly consider staying here again.

Room Tip: The Orcas suite has an outside deck on the second floor and a hot tub. The Lopez suite is across the...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison_Innkeeper, Owner at Harrison House Suites, responded to this review, March 29, 2013
Thank you for choosing to spend your anniversary with us. We are glad you enjoyed your stay. We just completed a renovation of the suite removing the carpeting and adding Brazilian Chestnut floors. Thank you for bringing the bed to our attention. The carpeting provided traction as compared to the slick wood floors. We have added stoppers to the bed casters. The hot tub does cycle periodically in order to filter to maintain water quality. We are sorry that it disturbed you. We do turn this feature off for guests who are light sleepers. The DVD player is now in place. Yes we do wish that you would have brought these items to our attention. We could have easily attended to them when you were out enjoying the island so we wouldn't have disturbed your visit.

We do hope to have the pleasure of hosting you here another time.

Anna Maria
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167 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Eastsound, Washington
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 26, 2012

We were welcomed with a cozy fire in the fireplace when we arrived. Our Suite was well equipped, lovely and spacious, with wrap around windows. We took advantage of the hot tub on the deck in the stormy weather.
Breakfast brought up to our room was a treat!

Room Tip: We loved the Orcas Suite.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 26, 2012

Staff sent a confirmation email for an 11am check in. Didn't honor it. Instead staff members David and Anna Marie chose to argue the point at length although I had a confirmation email from them!

We ended up waiting over 3 hours to check into our suite. When we returned hours later, had to try and track someone down AGAIN. Anna Marie hung up the phone on us, explaining that her staff members had complained. Ironically, she pointed out that I needed to learn better manners and get a handle on what island life is like! UNACCEPTABLE! It's the holidays and not one staff member so much as said "hi" to us or "happy holidays" the ENTIRE time we were there. They made us feel so uncomfortable that we had to take our meals in our room.

At $250/night you should receive more friendly service and professional staff. I have stayed at all kinds of hotels/resorts/B &Bs, etc all over the world, and I have NEVER had such a miserable experience!!

There are plenty of places to stay on San Juan island and life is short. We definitely will not subject ourselves to such poor treatment again!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison_Innkeeper, Owner at Harrison House Suites, responded to this review, December 29, 2012
Kimberly,

Thank you for choosing the Harrison House for your holiday getaway. We are sorry about the miscommunication regarding your early check-in. Unfortunately, we would never promise an 11 am check-in as that is our check-out time. Our room attendants need time in between guests to ready the suites for new arrivals. We did our best to get you checked in as early as possible. It was a beautiful afternoon. We do hope you explored the island or strolled through the historic downtown core, all decorated for the holidays, while you waited for your suite to be readied.

Just a note about our breakfast service, we deliver breakfast to all of our guests who stay at the Harrison House. Our guests feel pampered with breakfast in bed!

Stephanie, our Concierge and Guest Services Director, reached out via email right after you left to see what we can do on our end to welcome you back for another visit. We look forward to continuing that dialogue offline.

We appreciate your taking the time to write.

Happy New Year!

Anna Maria
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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 29, 2012

We stayed just one night so we wouldn't have to drive back to Seattle after a lovely Thanksgiving dinner with friends who'd recently moved to the island. The San Juan Suite easily accommodated six of us (two couples and two teenage offspring). The suite was spacious, with a living room, two bedrooms, and a kitchen bigger than in some houses I've lived in - it would be a great home base for a longer stay. We asked for our breakfasts to go; they were a more than adequate lunch on the ferry: yogurt, fruit, granola, cheese, crackers, a scone, and tropical juice (mango or guava). That's in addition to the cookies and truffles that were waiting for us when we checked in. And did I mention the Jersey milk, orange juice, and freshly ground coffee in the fridge? Wow. I would have loved to stay longer, but it would be really hard to go home after being pampered that way for any length of time!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parksville, BC, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2012

My friend and I loved the Shaw suite. The regular bed and day bed were both comfortable, and the nautical decor really enhanced the seaside atmosphere. The staff were all very friendly and helpful, and the two breakfasts we had were way beyond expectations because there is a professional chef in the kitchen.
The location is perfect because it's very close to the ferry terminal. However, it's very private and quiet and it's a treat to walk around the artistically designed grounds.
It was our first time in Friday Harbor, and it really was a "home away from home."

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkland, Washington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2012

We were welcomed by Molly (I believe) who was super friendly and gave us a thorough tour of the suite which was essentially an apartment. There were two bedrooms (one was an en-suite), a full-size living room, dining room, kitchen, deck, and hot-tub. My husband and I stayed with my in-laws and there was more than enough space for everyone to spread out. We were treated to breakfast delivered to our breakfast table every morning. We didn't order anything specifically and yet the variety was nice to make everyone happy. Loved the charm and original details. I even forgot some clothing (whoops!) which Stephanie quickly addressed and happily shipped back to me (free of charge!) Would definitely come back!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison_Innkeeper, Owner at Harrison House Suites, responded to this review, December 29, 2012
Ksenia,

Thank you for writing about your stay. We are pleased that you had an enjoyable visit in the San Juan Suite. It is a great gathering suite for families - plenty of bedrooms for privacy with lots of common areas for visiting. We just refinished the living room and dining room floors and added matching hardwood in the two bedrooms. We can't wait for you to visit again so you can enjoy all the changes.

Fondly,

Anna Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 30, 2012

Four dear friends gathered at the Harrison House for a wonderful 4 day visit. The Harrison House was lovely and almost as big as my own house! We loved the wonderful breakfasts delivered to our place each morning. I especially appreciated their accomodating some of my food restrictions. We were situated just a very short walk to the Harbor and town which made it so easy. Our meals at the Coho and Back Door restaurants were some of the best food I have ever eaten. We spent a day driving around the island and enjoyed all it's sights from Roche Harbor to the Alpacca farm to the Lavendar Fields. The staff was very accommodating and helpful. Thanks to all.
Marcy

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrison House Suites

Address: 235 C St., Friday Harbor, San Juan Island, WA 98250
Phone Number:
Location: United States > Washington > San Juan Islands > San Juan Island > Friday Harbor
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #7 of 18 B&Bs / Inns in Friday Harbor
Price Range (Based on Average Rates): $
Number of rooms: 5
Also Known As:
Harrison House Suites Friday Harbor, San Juan Island, WA

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