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“great staff - poor quality rooms” 2 of 5 stars
Review of The Inn at Alamo RiverWalk Convention Center

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The Inn at Alamo RiverWalk Convention Center
2.0 of 5 Motel   |   405 Broadway, San Antonio, TX 78205 (Formerly Travelodge San Antonio Alamo)   |  
Hotel amenities
Ranked #271 of 352 Hotels in San Antonio
Cuba City
1 review
“great staff - poor quality rooms”
2 of 5 stars Reviewed August 2, 2013

the staff did everything they could to try to provide satisfaction, our problem is not with them. The staff was great.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 19, 2013

Chose the hotel on an express deal from Priceline because of the promise of Free Internet and Free Breakfast. The breakfast was just ok, nothing special. The wireless Internet was non-existent. I was told that it was not working "because of the weather", which given that during my entire stay it was typical hot and sunny San Antonio summer days does not bode well for the Internet to ever work. One of the pictures in the room had graffiti written on it. I did not notice this until the 2nd day I was there. I am giving the hotel a 2 instead of a 1 because of the location.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed July 5, 2013

We decided to visit San Antonio for the weekend and booked the ONLY available hotel in the downtown area close to the Alamo and this was it!

We knew not to expect much out of a 2 star hotel but the building was run down, the bed covers and sheets were torn and stained...

The rooms did not smell, the bed was comfortable and we slept fairly well after a whole bottle of wine... The bathroom was clean enough with no shampoo or conditioner.

If you are stuck, at least stay away from the rooms near Broadway street - they are very noisy

The breakfast was ok - it was basic, hot and cold, but did the job. I had a waffle and apple juice.

Now - we paid $152 for one night (July 4) - I know - very absurd..

Room Tip: Say away from the rooms facing Broadway street - ask for the newly renovated rooms
See more room tips
  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Alamo RiverWalk Convention Center

Address: 405 Broadway, San Antonio, TX 78205 (Formerly Travelodge San Antonio Alamo)
Location: United States > Texas > San Antonio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #271 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Inn at Alamo RiverWalk Convention Center 2*
Number of rooms: 81
Official Description (provided by the hotel):
Our San Antonio, TX, hotel near The Alamo is a great value so you get the most out of your trip. In the morning, wake up to free Bear Bites continental breakfast. Each room in our hotel features free Wi-Fi Internet access,Iron & board,Coffee maker and non-smoking rooms are available.We do offer free parking for our guests,After a busy day, relax with a swim in our outdoor pool. Kids 17 and under stay free with an adult.Our hotel in San Antonio is within walking distance of The Alamo,Famous Riverwalk &Convention Center. There is a trolley stop across the street from our hotel which covers all Downtown attractions.Catch a live show, musical performance or sporting event at Alamodome. ... more   less 
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Also Known As:
Travelodge San Antonio Alamo Hotel San Antonio
Travelodge San Antonio Alamo Riverwalk

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