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The Westin Riverwalk: Traveler Reviews

4.0 of 5
420 Market Street, San Antonio, TX 78205 (Downtown)
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The Westin Riverwalk
Ranked #5 of 343 hotels in San Antonio
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1,464 reviews from our community

Traveler rating
    946
    338
    98
    50
    32
See reviews for
Families
273
 
Couples
399
 
Solo
51
 
Business
471
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
“Awesome experience”
5 of 5 stars Reviewed January 30, 2013

Spent the night for anniversary... Room was incredible. Spacious, and clean. The staff was very friendly and helpful.. the spa was incredible. We want to go back for our next anniversary!! I highly recommend the Westin Riverwalk , and was highly satisfied.

Room Tip: ask for a room with a view of the riverwalk
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask andy s about The Westin Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful!”
5 of 5 stars Reviewed January 28, 2013 via mobile

I had a really good time staying at the Westin on the Riverwalk. They took really good care of me and my friends, especially Angelica. The beds are amazing! Anything we needed was a phone call away. Angelica helped us know where to go to eat and have a fun night. Thank you!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Cindy257 about The Westin Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
“the perfect meal w/ family & friends”
5 of 5 stars Reviewed January 27, 2013 via mobile

It was our first time to the westin riverwalk hotel, couldn't have been a better choice for our 3day volleyball weekend! The hotel was very clean and styish, but its true jem is Zocca's. We had a great dinner with family and friends, but most important was Chef Eugene Schlaff who greeted us before and after the perfect meal, too ask if we needed anything else! That is just true customer service at it's best. We were a westin la cantera family for trips to san antonio, but thanks to chef schlaff we our now a westin riverwalk family!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mario r about The Westin Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Arthur, Texas
1 review
1 helpful vote 1 helpful vote
“Perfect Home Base for a San Antonio Get-Away”
5 of 5 stars Reviewed January 27, 2013

The location is excellent, facing downtown and backing up to a picturesque, quiet section of the riverwalk. We didn't realize how much was in walking distance of this spot (the Alamo, El Mercado, the cathedral, the river, shops, restaurants, etc.) The bell hop service was very friendly, and we never had to wait long for a ride. The hotel staff was very helpful and accomodating. We were checked in and out by Heidi, and she helped make our stay very enjoyable. The room of course was spacious, modern, and clean. The restaurant and bar downstairs on the water is a plus, too!

Room Tip: South side faces the river, north side faces downtown. Don't think there is a bad choice.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JohnS56477 about The Westin Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Beautiful view at Christmas”
4 of 5 stars Reviewed January 27, 2013

My daughter and I stayed the second week of December, 2012 to enjoy all the Christmas lights on the boats, hotels, river walk, restaurants. The Westin is especially well situated for this. Fourth or Fifth Floor on the River side with a small balcony gives one a spectacular view of everything.

Rooms are well appointed with everything one could need. Bathroom is very roomy. It's a Westin!

Since we drove we brought one of my cats. The Westin does not charge for pets, but I think there is a poundage limit for dogs. That is one reason I always stay at Westin Riverwalk.

The Italian restaurant is superb. We had the best spaghetti we have ever had, and we ordered it three times! The weather was nice almost too warm so we sat outside in many restaurants and pubs.

Just a very nice, enjoyable, relaxing time.

Room Tip: Third to Fifth Floor on the River side.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by Linda D for San Antonio
Ask Linda D about The Westin Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Riverwalk

Also Known As:
The Westin Riverwalk Hotel
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Address: 420 Market Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in San Antonio
#5 Family Hotels in San Antonio
#8 Romantic Hotels in San Antonio
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
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The Westin Riverwalk
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