The hotel had a great staff..... very very nice... but check in is at 3:00 and we arrived at 2:45 to be told that our room would be ready at 4:00. We booked a very expensive room overlooking the Riverwalk - but there were so many trees we would not see the River only the stree corner. Also we did have a balcony but there were no chairs to sit on the balcony. There was a standing floor lamp - but someone removed the light bulb, we called the desk and they did replace it very quickly and were very nice. The bathroom had approx 4 lights and 2 of those bulbs were burnt out...
We had to pay an extra $30 for parking - really don't mind the cost but it took almost 1/2 hour for them to bring our vehicle and it was only park directly across the stree in a parking garage.
For almost $300 a night I felt like the facilities could have been nicer than they are..... I guess I was expecting something "Nice". It's an OK hotel - I would stay at LaQuinta, or a moderate price hotel next time - you are not gaining anything with the price.
- Official Description (provided by the hotel):
- Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more less
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- Also Known As:
- The Westin Riverwalk Hotel San Antonio
- Westin Hotel San Antonio
- Westin San Antonio
- Westin Riverwalk
- San Antonio Westin