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“Stay here” 5 of 5 stars
Review of Menger Hotel

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Menger Hotel
3.5 of 5 Hotel   |   204 Alamo Plaza, San Antonio, TX 78205   |  
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Hotel amenities
Special Offer
155th Anniversary Package
Ranked #109 of 352 Hotels in San Antonio
Indianapolis
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Stay here”
5 of 5 stars Reviewed September 20, 2008

This hotel is leagues above the chain hotels that surround it. The location, directly across from the Alamo, makes it easy to find for "geographically challenged" travelers like me. It's about a block from the Riverwalk and very close to other attractions and the mall. The hotel was established in 1859 and the staff take great pride in discussing its history (T. Roosevelt recruited Rough Riders in the bar). Our room, 5315, was large and comfortable, although the two beds were a little short of queen size. We had a great balcony that overlooked the pool and had a great view of the skyline and a nearby palm tree in the courtyard. Another member of our party had a room in the older section and although the bed in that room was definitely larger, the room was rather cramped without a balcony.
The downsides - it's not ultra-modern so the bathroom looks rather utilitarian (although it was large), the water pressure was great but the water temp took a distinct turn toward scalding if someone flushed in a nearby room, the breakfast buffet doesn't have a lot of choices and there are no eggs on the buffet proper - you must order from the waffle/egg station which can sometimes be a bit backed up. The charm of this place more than makes up for its dated amenities. The rooms have free DSL, there are free newspapers in the lobby (USAToday, the local paper and the Journal), plus there's free coffee. Truly consider this place if you want something more than a chain experience for your time here in San Antonio!

  • Liked — The historical context
  • Disliked — The breakfast buffet
  • Stayed September 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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988 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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English first
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2008

This is a historic hotel, built in 1859. There is a new part and the "old" part. We chose to stay in the old part b/c we were hoping to see a ghost or two, since it is well known that this is a haunted hotel and most ghosts have been seen in the older part. Our room looked more like a real bedroom you might find in someone's house, than a sterile hotel room. It was beautiful and very comfy! We were also within walking distance to the Riverwalk, the Alamo, The River Center mall, and many other attractions. The hotel itself is beautifully decorated with antiquey looking furniture and has old pictures throughout of guests that stayed there, even from the 1800s! The bed was very comfortable and the room was nice and cold when we got back, after walking around all day in the HEAT! They even let us look, just for grins, at a suite, b/c we were curious to see how it was decorated and what it looked like! I can't imagine anyone wanting to stay anywhere else while in San Antonio. We walked through the Emily Morgan and the Crockett Hotel but they cannot compare to the Menger!! Absolutely beautiful!!

  • Liked — The comfy room
  • Disliked — Nothing
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake Hopatcong, NJ
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2008

We had a terrific stay at the Menger. Our room was clean and comfortable. The staff was friendly and helpful.. Our room overlooked the Alamo which was wonderful. I would definately staff there again. I highly recommend it.

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Rockport, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 16, 2008

Although the price looks reasonable I had been wondering about the parking. I emailed them first and no response but my school booked me anyway.

There is NO parking except for Valet parking thats all you can have. $25 a day plus tips and I had to wait 35 minutes to get my car on the saturday I checked out.

They nickel and dime you to death - no free calls either.

The rooms were ok and there's a pool but much better hotel choices in downtown SA

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Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2008

Historical is charming when you are able to get a good night's sleep. The rooms and the furniture in them were worn out (the mattress and seat bottoms in the two chairs) and no luggage stands. [We stayed in the old section of the hotel, which is no excuse for worn out furniture.]

If you have any business to do, there is no business center. There are 1 or 2 guest computers in the lobby and a charge for printing.

FREE WiFi in the lobby and free internet in the room was a plus.

We were with a group of friends and we all agreed the food was "just ok" There are many places to eat for a more reasonable price, all within walking distance. $14 for the breakfast buffet was too high for what was offered. Traditional and average Hotel breakfast buffet.. nothing special.

We were charged for coffee to-go after 9:30 AM. There is a Starbucks in the mall next door - 5 min. walk - recommended.

Overall, we agreed that The Menger was a nice hotel to visit, look at the photos that line the walls, tour the two main lobbies (which have a rather unpleasant bathroomish odor for some reason) and have a drink at the Menger Bar... then stay at another (newer) hotel for a good nights sleep, better service, fresh atmosphere and upgraded amenities.

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paulgorest
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 13, 2008

The pros: It's right next to the Alamo, the building itself is lovely, and the rooms are large.

The cons: only one bath towel, just enough coffee in the room for one person, and no pen & paper in the room.

Sure, these "cons" are just pesky little items, but they represent an overall lack of attention to detail.

So, while the hotel is nice and supremely historic, they're using the hotel's history as a selling point and giving up something in the way of hospitality in exchange.

  • Stayed May 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Phoenix area
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 26, 2008

We stayed at the Menger Hotel for the AAPG Convention in San Antonio because my wife loves historic properties, and this hotel definitely met her requirements. The hotel has grown over time, with three distinct sections. Our section was built for the Hemisfair in the 1960's (?), and thus is the newest. Our room overlooked the Alamo, was of standard size, and had a small bathroom. Travellers who want large rooms and the most modern feel will not like the rooms. We opened the window in the evening, and all I could hear was the Lady Bird fountain and the clip-clopping of horses' hooves from the carriages that line up next to the Alamo--very few cars passed by on the quiet street. My wife the ghost hunter could find no spirits, but if you want spirits, go into the bar on the first floor. The woodwork was imported in the 1880's and Teddy Roosevelt spent a lot of time consuming spirits here with his Rough Riders. Historical displays and photographs abound, but it is the three story open lobby of the oldest part of the hotel that is the historic heart of the place. Next time we will get a room right off that old lobby for the true historic feel.

The pool was nice, very big, with many lounge chairs. In the next courtyard was their garden, which was a nice place to sit in a rocker and sip our evening drinks. Parking was overly expensive, and you should find a nearby cheap lot. Dinners in the hotel restaurant were not that great (my steak was tough, a poor cut), but the breakfast buffets were tremendous. The omelette lady was full of good advice on what to see and how to get there, and made excellent waffles too. Even if I wasn't staying there, I would go for the breakfast buffet.

The location was great, convenient to the Riverwalk, the Mall, and especially the Alamo. Late at night and before dawn there is no one around the Alamo, and you can contemplate the battleground that is the plaza in front of the site. The Convention Center is very close, easy walking. I have stayed at the Palacio Del Rios, the Hyatt Riverwalk, and another nearby hotel, and they too are well-located and far more modern, but the Menger has the historical aura that many tourists seek. But no ghosts.

  • Liked — Location, historic feel, breakfast
  • Disliked — Expensive parking
  • Stayed April 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Menger Hotel

Address: 204 Alamo Plaza, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #109 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Menger Hotel 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Historic 1859 hotel next to Alamo, 1 block from Riverwalk. Originally built in 1859, The Menger Hotel is located in central San Antonio, one block from the famed Riverwalk, the Children's Museum, and the Buckhorn Museum. Nearby points of interest also include the Rivercenter Mall, Henry B. Gonzalez Convention Center, and San Antonio Central Library. The hotel's Colonial Room Restaurant serves American regional cuisine for breakfast, lunch, dinner and brunch. The historic Menger Bar, a replica of London's House of Lords Pub, features cherry paneling and booth seating. Room service is also available.The Menger Hotel's tropical courtyard garden looks out onto an outdoor heated pool. On-site recreational amenities also include a spa tub, a sauna, and a fitness facility with cardiovascular equipment. The full-service Alamo Plaza Spa offers spa treatments including massages, scrubs, facials, and a Finnish sauna. More than 11,618 square feet of flexible function space accommodates up to 750 guests and includes the Plaza Ballroom, 9 meeting and conference rooms, poolside rooms, and a terrace that overlooks the Menger Court. Valet parking is available (surcharge). Complimentary wireless Internet access is offered in all public areas. The Menger Hotel is a smoke-free property.Built in 1859, the five-story Menger Hotel is next to the Alamo and just one block from the Children's Museum and the shops at the Riverwalk; the arts community of La Villita is four blocks away. The hotel features the Colonial Room Restaurant and the historic Menger Bar, a replica of London’s House of Lord’s Pub. Additional amenities include an outdoor pool, a spa tub, and a spa offering European-style treatments. ... more   less 
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