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Super 8 San Antonio/Downtown Riverwalk
2.0 of 5 Motel   |   1614 N St Mary's St, San Antonio, TX 78215   |  
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Ranked #300 of 352 Hotels in San Antonio
DALLAS
1 review
“O.K”
3 of 5 stars Reviewed November 6, 2012

need a microwave/ mini refridge /clock / the room wasn"t ready to be check in went we got there i came all way from dallas texas for a wedding i haven't to ride around until my room got ready for 38min before i check in

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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104 reviews from our community

Traveler rating
    2
    12
    24
    19
    47
See reviews for
34
24
4
15
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Albany, New York
2 reviews
4 of 5 stars Reviewed October 31, 2012

An extremely well run Inn. The entire staff is competent, helpful and very pleasant. Breakfast is delicious, and Coffee and Tea always available. The rooms are newly remodelled, clean and nice. The beds are extremly comfortable. The Area is coming up very nicely.The Arts centre is nearby and the new extended part of Riverwalk is 1.5 blocks away.

Room Tip: If you want to stay in Downtown San Antonio and need a NEAT and CLEAN place to sleep and shower with...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, New Jersey
1 review
4 of 5 stars Reviewed October 25, 2012

The hotel is in heart of downtown and nice place to stay. Me and my wife enjoyed our three days . The rooms are nice and newly remodeled. Staff is friendly. The breakfast was good and was sumptuous.Its a nice and clean place to stay. The Hotel is value for money

Room Tip: Rooms on the back side are more quiet.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salodging, Manager at Super 8 San Antonio/Downtown Riverwalk, responded to this review, October 27, 2012
Thank you for taking the time to submit a review about your stay with Super 8 Downtown Riverwalk. We value your business and strive to provide our guests with a friendly, clean, hassle free stay. We appreciated hearing our location was a good choice for our guest. We hope you will give us the opportunity to make your next stay in San Antonio, TX a pleasant one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NORTH RICHLAND HILLS
1 review
1 of 5 stars Reviewed October 12, 2012

I dont think that Wyndam properties would be happy at the state this hotel is. We arrived after driving 6 hours to find that our room was not exactly what we expected. The room we booked online and the photos of the room were in fact not the same as what we recieved. The bedding was clean but the room it self could have used some work. The carpet was dirty and stained, the room had an odor to it and the sink/restroom area didn't exactly look clean. There was patch work done to the walls that was not finished and there was paint all over the carpet. The T.V. was out dated and only recieved 4 channels which were all in spanish. The room was very dark no matter how many lamps were turned on and the beds were not exactly made for rest. My family and I usually stay in the Holiday Inn Express chain, but this particular day we couldn't find an open room so we gave the Super 8 a shot. Needless to say, we will be going back to the other chain because they have better accomodations.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salodging, Manager at Super 8 San Antonio/Downtown Riverwalk, responded to this review, October 18, 2012
Thank you for taking the time to submit a review about your stay with Super 8 Downtown Riverwalk. We value your business and strive to provide our guests with a friendly, clean, hassle free stay. We deeply apologize for the experience you encountered. We have taken the necessary measures to remedy the situation you encountered. We hope you will give us the opportunity to make your next stay in San Antonio, TX a pleasant one.
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Egham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed September 9, 2012

I shared my only nights accomodation with a pile of dead cockroaches. It was obvious that the room hadn't been cleaned for some time. The dead cockroaches were in plain view on the carpet. Quite the most depressing thing I have seen for a while. The staff didn't give a toss.

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands
Top Contributor
115 reviews 115 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed July 29, 2012

This super 8 was a disgrace. Our room was supposed to be non smoking but smelled very strongly of cigarettes. However this was a minor problem considering that the smoke alarm was hanging off the wall, the toilet was so dirty we could not use it. No microwave, a coffee maker which probably would have given you a tummy bug, dirty bed covers and stained towels, carpet was ripped and heavily stained, safe was not operational even though they charge you 4 dollars a night for the privilege. The receptionist Harry tried to make things better but he said that all guests were complaining about the cleanliness of the rooms - he asked me to put my complaints in writing which I did. There was no improvement. I cleaned the toilet myself - not a fun vacation activity !!
Please do not stay here. The location is not bad (7 dollars to river walk in a taxi) but you need to feel safe in your accommodation and there should be a basic level of cleanliness. the female receptionist was rude and laughed at me when I checked out when I commented that the hotel was a disgrace and I wouldn't let my dog sleep there. Avoid at all costs

Room Tip: Do not go there - all rooms are bad
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  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 San Antonio/Downtown Riverwalk

Address: 1614 N St Mary's St, San Antonio, TX 78215
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #300 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 San Antonio/Downtown Riverwalk 2*
Number of rooms: 62
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Also Known As:
Super 8 Downtown Riverwalk Hotel San Antonio
Super 8 Motel San Antonio Downtown
Downtown Riverwalk Super 8
Super 8 San Antonio
Super Eight San Antonio

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