My family and I stayed here for a week during and were a bit disappointed for a Hilton family hotel. We actually even booked 2 adjoining rooms. During the whole week, our TV connection went in and out. The HBO did not work in either of the rooms (though it did in the exercise rooms and public areas). The shower did not work in one room, so we were forced to just shower in one room (even though we were paying for 2). Finally, while showering, the water went completely cold and there was no hot water for a night and morning. Hotel could also use some updates.
However, the staff was very kind and helpful. Just expected more from a Hilton family hotel...
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities. From flat-screen televisions to signature bedding, the guestrooms were designed with your comfort in mind. Beyond the guest accommodations, the DoubleTree features fantastic facility amenities including a picturesque courtyard with a pool and the onsite restaurant, Cascabel. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree San Antonio
- San Antonio Doubletree