I stayed here for the first time for a conference and found the hotel to be excellent. The staff made my stay wonderful. They are very helpful and always friendly and professional. The free shuttle to surrounding areas was super helpful due to my lack of a vehicle and the drivers were always accommodating and friendly. I think that the staff makes this hotel one step above all the rest. The grounds of the hotel are beautifully manicured and well kept. The rooms are also lovely and very comfortable. It was great having the fridge and microwave in the room and I also enjoyed having a coffee maker, although I would have liked it to be a regular size. I did read a review on here about seeing some roaches, and I too saw some outside the hotel and in the pool area, but that cannot be blamed on the hotel. The bar staff was great and the drinks were well made. The pool area was very inviting and it was nice to just sit and have a cocktail out there. There was some construction going on but I was in no way disturbed by it, and it’s nice to see a hotel renovating and updating as they were.
One gripe I have, which cannot really be blamed on the hotel was that during my stay there was a large group of high-schoolers on some band trip. They were terribly loud and rude and a friend even had a scary encounter with one of those children trying to push his way into her room. I think that the hotel could better regulate stays like these by pursuing some sort of agreement with large groups about noise and disruptions of other guests. I breathed a sigh of relief when the band group departed.
Overall, I would highly recommend any one who is in San Antonio to stay at the Double Tree, it was a fantastic experience. And because I will be back again soon for conferences, I have peace of mind knowing I will be staying there again.
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities. From flat-screen televisions to signature bedding, the guestrooms were designed with your comfort in mind. Beyond the guest accommodations, the DoubleTree features fantastic facility amenities including a picturesque courtyard with a pool and the onsite restaurant, Cascabel. ... more less
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- Also Known As:
- Doubletree San Antonio
- San Antonio Doubletree