Stayed here on business for a few nights. It is an older but well kept hotel. Elegant large lobby with nice seating areas and fountain. There is a restaurant and full bar. They do offer delicious warm cookies upon check-in (and at other times upon request). Each room gets a morning paper (USA Today) and the WSJ is available in the lobby. There is in-room coffee with the single serve brewing machine which is nice. There are no complimentary breakfast foods as they want you to eat in their restaurant. The hotel is located near the airport and North Star Mall and there are other shopping and dining options close by. They do offer a shuttle. In the center of the hotel is a large attractive pool and hot tub. The pool area is attractive as a sitting area. Many of the interior rooms overlook the pool. Some things that could be improved include not charging for in-room internet at $5.00 a day. That is ridiculous this day and age. I did not know this at first and when I tried to gain online access it said to pay. I then read in the fine print that you can sign up with their hotel honors club and gain free wi-fi, but the clerk I inquired with did not tell me this. He kept saying I could either pay or use the public wi-fi in the lobby. Only when pressed about joining the Honors Club did he admit that it was one way to gain free internet in the rooms. A hotel of this quality should not be charging for internet. They also charge $1.00 for local calls which is a bit much and a bit embarrassing for a hotel of this caliber. Also, when I checked in I asked for a room with a balcony however they wanted a significantly higher rate which was sad considering I was there several nights in the middle of the week. And as some other reviews stated the bathrooms are small by today's standards but that didnt bother me. What did bother me was the long hairs on the bathroom floor that were never cleaned up during my entire stay. Yuk. The bathroom door had old splatter stains from who knows what. I had also reserved a King room online, but that was not available to me upon check-in, a disappointment. And like other reviews state some of the outer rooms can be a long long walk from the elevator. For older folks or those who cant walk far this could be an issue. On my last night there I had significant noise from the bar until late. I think that had more to do with the architecture carrying sounds than an actual large rowdy group. Overall a disappointment for a Hilton. They can do better.
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree San Antonio
- San Antonio Doubletree