I am normally not one to write a review but I feel I needed to share my experience with this hotel. The first night, I walk into the room and do a quick inspection of the room. From the quick survey, I noticed most everything was in order and clean. I walked around near the far window and noticed a roach, face up, dead on the carpet. I immediately contact the front desk and they offer to move me to a different room. Of course, I take the new room (no upgrade, a simple lateral switch). As I take the stairs to the new room, what do I see again? Another face up roach! This place is infested!
This problem should be fixed immediately. There is no excuse (rain, "the south", humidity) for roaches.
- Also Known As:
- Doubletree San Antonio
- San Antonio Doubletree
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities. From flat-screen televisions to signature bedding, the guestrooms were designed with your comfort in mind. Beyond the guest accommodations, the DoubleTree features fantastic facility amenities including a picturesque courtyard with a pool and the onsite restaurant, Cascabel. ... more less
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