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“typical marriott stay” 4 of 5 stars
Review of San Antonio Marriott Rivercenter

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San Antonio Marriott Rivercenter
4.0 of 5 Hotel   |   101 Bowie Street, San Antonio, TX 78205 (East Side)   |  
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Ranked #70 of 351 hotels in San Antonio
Danbury, Connecticut, United States
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
“typical marriott stay”
4 of 5 stars Reviewed January 28, 2013

the hotel is connected to the mall which is on the river. This is nice feature. There is also a rental car Hertz in the lobby which i used. The hotel had good service and the people were very nice and accomodating. the only complaint i had was that my room looked out over the top of a building next to it. That building had machines on the roof (maybe air conditioning units?) that made too much noise in the evening. They offered to change my room but it wasn't worth it for my short couple of days. Other than that, the place is a decent Marriott stay.

Room Tip: Room 602 faced a rooftop with lots of noice. avoide that side of building
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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772 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuwait City, Kuwait
Top Contributor
96 reviews 96 reviews
35 hotel reviews
Reviews in 47 cities Reviews in 47 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 24, 2013

The room on the fifth floor had no view whatsoever. The beds had too many pillows and was too soft. We had a backache every night. The supplies in the room were skimpy. The towels were thin and poor quality. It took a long time to check in because they could not find a room for us despite a reservation six months in advance and an arrival at about 6:30 PM.

The meals were expensive and poor quality. Fortunately, it is next to a mall with lots of better and more reasonably priced food. Worst major hotel I have stayed in in San Antonio.

Room Tip: Views on lower floors are abysmal.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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McKinney, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 23, 2013

I stayed at this hotel for convenience, it's located close to the highway and right on the river walk. The hotel is clean and decor is good. The rooms had all amenities, but square footage was tight. The bathroom was ok, nice toiletries from bath and body works! Checking in and out very simple. Parking is $25 daily rate ! There is Starbucks located in the lobby and the hotel adjoins the mall so very easy access.
I was surprised there was no refrigerator in the room. Free wifi in lobby but daily rate $12.95

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Clemente, CA
Top Contributor
82 reviews 82 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 22, 2013 via mobile

When you are a business traveler you know what to expect from a Marriott. Dated rooms; almost threadbare towels; concierge lounge with bare minimum food/beverage service; run-down furniture in rooms; no frig or mini-bar. This location fits the bill. I can't believe so many people gave it a "5".

On the plus side most of the personnel are very nice and helpful. The location is good adjacent to the mall, Riverwalk, convention center, etc. Elevators, as others have noted, can be excruciatingly slow. Housekeeping can be spotty. It is a typical Marriott experience.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2013

This hotel is absolutely amazing. The location of the Marriott Rivercentre is ideal - perfectly connected to the Rivercentre mall and there is a path directly to the Riverwalk. Also, the Starbucks downstairs is very convenient. Staff are very polite and helpful, and the room was spotless and boasted a fantastic view over the city. Amazing.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 13, 2013

Stay here fairly often but this stay was quite different. This time I was right next to the service elevator above the 28th Floor (and it may be the same for lower floors). The 23rd room on the upper floors should be avoided at all costs.

Though you don't notice during the day, the hotel staff uses their service elevators all hours - especially between 12am & 5am. If you stay in these rooms you will not sleep well. I spent three nights and never slept for more than one hour at a time. I like the hotel, but again these rooms are loud with elevator noises (and I'm a heavy sleeper). It's much louder than staying next to the guest elevators - which I don't mind.

Don't choose a different hotel, just make sure you don't get stuck next to the staff elevators. Bar is good. Restaurant is good. Starbucks is good amd overall the hotel is good. Just a word of friendly advice.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2013

Like many of the other recent reviews, I found this hotel doing everything right. The rooms, meeting rooms, lobby, fitness center, and restaurants were spotless. The staff were friendly and professional. It isn't located directly on the "main" river walk but more of a spur. Many, many non-hotel river walk restaurants are within easy walking distance.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about San Antonio Marriott Rivercenter

Address: 101 Bowie Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in San Antonio
#39 Business Hotel in San Antonio
#44 Romantic Hotel in San Antonio
#70 Luxury Hotel in San Antonio
#70 Top resorts Hotel in San Antonio
#84 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Antonio Marriott Rivercenter 4*
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Also Known As:
San Antonio Marriott Rivercenter Hotel San Antonio
Marriott San Antonio

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