We had a really nice stay at this hotel. Had an early flight into San Antonio and were able to check into our room earlier than expected. In fact, we were offered our choice of a view room or one away from the elevator. Although we were located on a floor with 2 "party" suites, the rooms seem to be soundproofed to some degree and our white noise machine took care of the overflow noise.
Not sure when the last update occurred but our room seemed nicely done and clean. Vanity is outside of the bathroom which is around the corner from the sleeping area and worked very well in not disturbing the later sleeper. Room would seem small for 4 people and their luggage, but fine for 2 of us. Would be great to have a fridge and wifi in the room.
The employees at this hotel seemed to have had some really nice training. We were there for 5 nights and encountered many pleasant employees throughout the hotel. There always seemed to be a manager overseeing the lobby & greeting guests. Orlando, the concierge who helped us in multiple ways, went above and beyond to assist us. We really appreciated him.
The location is great with the mall within a few steps and everything was beautifully decorated for Christmas. We would not hesitate to stay here again.