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“Great location” 4 of 5 stars
Review of Marriott San Antonio Riverwalk

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Marriott San Antonio Riverwalk
4.0 of 5 Hotel   |   889 East Riverwalk, San Antonio, TX 78205 (Downtown)   |  
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Ranked #122 of 352 Hotels in San Antonio
Old Bridge, New Jersey
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Great location”
4 of 5 stars Reviewed May 28, 2013

Great location older hotel ,small bathroom.But very comfortable, nice staff. Steps away from the Riverwalk,mall,and the Riverwalk boat ride. Also has a very nice bar,everyone that works there was so nice and

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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701 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lima, Ohio
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2013

The staff was very courteous and effective. The rooms are definitely looking worn, but our room was very clean. Super location! Close to many attractions and great restaurants! But, don't go here if you want some peace and quiet. Like I said, it's close to a lot of attractions. Very busy area!

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarioJBass, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review, June 6, 2013
Thank you for your feedback. We’re delighted that you had a great time while in San Antonio. San Antonio does have a lot to offer and we hope you will give us another opportunity in the near future to be of service to you. Thank you again.
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Watkinsville,georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 26, 2013

This Marriott is on the Riverwalk and very near everything, the Alamo, a short walk. Boarding of the riverboats, downstairs. Taxis are plentiful as well as the bus line. Directly across from the convention center. The staff are very helpful with restaurant recommendations. The rooms are large and very clean. Beds are the BEST!

Room Tip: Ask for a balcony..nice to look over Riverwalk and enjoy morning coffee..
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioJBass, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review, May 30, 2013
Thank you for taking the time to post your comments. We’re glad to know you had a great experience at the Marriott Riverwalk Hotel. We hope the next time you are in San Antonio, our friendly and helpful staff will help make your stay more memorable than the last.
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Hoffman Estates, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2013

stayed for a business conference.
Cannot beat the location, literally right on Riverwalk.
Employees were friendly and helpful, hotel is clean, beds are very comfortable.
The hotel overall is dated. If the rooms were updated in the last 20 years it doesn't show, very 70's feel, except the bathroom had a new cheap plastic shower & tub. The bathroom was the old cheap style with the sink outside and tub & toilet inside.
And, "for your convenience", there is a large bottle of water on the desk, but if you open, it will cost you 3.50. Talk about trying to gouge you.
The indoor/outdoor pool is just a tiny indoor pool with a large window separating the the tiny outdoor "pool" that you swim under. Resturaunt(?) / bar was very small,cramped & dark, so chose not to eat there. The wifi is extemely s l o w, and they charge extra, what a lot of nerve.
The room TV was a first generation tiny LCD with a lousy picture, its basically a thick computer monitor.
This would be a decent hotel if not for the price. For roughly 200 per night I expect something a little nicer and even the small motels all have free wifi these days
The main thing going for this place is the locaton.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Killeen, Texas, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 21, 2013

The hotel staff allowed early check-in for my party. The lobby was comfortable with easy access to Starbucks and The Bar. The Bar offered us great martinis and mojitos that we could easily charge to our room. Check-in was a breeze and the staff even thanked me for being a Marriot Silver Elite member and followed my profile's hotel preferences. The location of the hotel was excellent since it was situated along the Riverwalk, a walking distance to the Alamo, and the Bonnham Exchange club. It was also co-located to Fogo de Chao, a great Brazilian restaurant.

Room Tip: Ask for rooms that are away from ice machines and elevators.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

Sister weekend over Mothers Day. Staff was absolutely wonderful, helpful and very friendly.
Brunch was a little pricey on Mom' day but so worth it. Great local to walk Riverwalk. Beds were very comfortable and noise very minimal.Can't wait to return

Room Tip: Plan ahead so you get the rooms you want. Staff seems eager to please customers
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobbs, New Mexico
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013

Staff was very nice. Rooms were clean but they were very dated. Water pressure in shower was terrible. Great location for the Convention Center, Riverwalk and mall. Over priced food, rooms and drinks, but bar food was delicious. Beds were comfy but outside noise was loud made it hard to get to sleep. A/C was loud

Room Tip: get the riverwalk view side
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioJBass, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review, May 22, 2013
Thank you for taking the time to provide your valuable feedback. Hotel room packages and décor are continually changing to stay functional and fashionable. Our parent company, Marriott International, is constantly researching new products that will distinguish all our different brands. We will expect to see a new more modern product at the completion of our next room renovation. We hope you will be able to return to see a “new” Marriott Riverwalk.
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Additional Information about Marriott San Antonio Riverwalk

Address: 889 East Riverwalk, San Antonio, TX 78205
Location: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in San Antonio
#16 Luxury Hotel in San Antonio
#58 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott San Antonio Riverwalk 4*
Number of rooms: 512
Reservation Options:
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott

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