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“Great location and comfortable bed!” 3 of 5 stars
Review of La Quinta Inn & Suites San Antonio Riverwalk

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La Quinta Inn & Suites San Antonio Riverwalk
3.0 of 5 Hotel   |   303 Blum, San Antonio, TX 78205-3303 (Formerly La Quinta Inn & Suites San Antonio Convention Cntr) (East Side)   |  
Hotel amenities
Ranked #71 of 352 hotels in San Antonio
Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great location and comfortable bed!”
3 of 5 stars Reviewed January 3, 2013

My husband and I came with our daughter and son-in-law and their 2-year old and infant to see the UT/Oregon State game. The Alamodome is literally blocks away and a great location for my handicapped husband who could be pushed in his wheelchair to the stadium.

Our handicap accessible room was ready at 3:00 check-in, but after waiting more than an hour for the second room, I asked at the desk about the progress. The suite on our floor for our kids and grandkids had not yet been cleaned, so we took a suite for them on a different floor. I asked if the room could be pro-rated and was told that the manager would call me. I never heard from him/her.

The beds were comfortable and the room was clean, but I found a number of other problems. The remote for the TV didn't work, so we couldn't watch our television. Our handicapped room had a handheld shower sprayer with water able to come through half of the spigots. When I walked to the kids'/grandkids' suite, an unpleasant sewer-like smell permeated the entire floor. At one point during our 20-hour visit, a water fountain on the lobby level did not work. The hot breakfast was very good, but took a long time to get due to the crowd in the lobby. There was not enough seating for all of the guests.

The staff was very pleasant. Being there such a short time, however, I did not report the annoyances, but would have had the manager called me as promised.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Riverside, California
Top Contributor
138 reviews 138 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 22, 2012 via mobile

I stay frequently at La Quinta with my dogs. This one is a great choice due to the location - it is next to shopping and walking distance from the Riverwalk which makes it worth it in my opinion. Oh, and I allways love La Quinta beds for a good nights sleep - this was no exception. The negatives were that though these hotels are usually really good with dog areas - this one was not. There was about a 5X8 patch of mulch outside the front doors they said was the dog "area." Also, I do not think you should charge guests staying at your hotel $20 to park in your lot. Yes, you are close to the Riverwalk -- that is why we stayed. Charge non-guests but a $20 fee in addition to the hotel cost is ridiculous.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lubbock, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2012 via mobile

Great place to stay if you want to visit San Antonio and the Riverwalk.

Food was ok but a free full hot breakfast was much better than other hotels.

Bed and linens were clean and bathroom was immaculate.

Best sleep ever.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 3, 2012

We had a wonderful weekend at the La Quinta Convention Center Hotel - celebrating my partners birthday. We stayed in room 1124 - a fabulous corner one-bedroom suite with views of downtown and the Tower of the America and all of the city lights. The room was incredibly large, very clean and comfortable - the bed was excellent!

The staff from valet attendants to front desk to housekeeping couldn't have been more accomodating - we recommend staying here when visiting - we live in San Antonio and do this birthday weekend every year - this is our first time at the La Quinta, but certainly not our last.

Thanks to Lisa Garcia, Director of Convention Services for making our reservation and assuring a wonderful stay!

Scott & Chuck

Room Tip: Excellent location to riverwalk and shopping - we suggest a one-bedroom corner king suite - well wor...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 25, 2012 via mobile

The company that is contracted by La Quinta was terrible. The gentlemen that was valet attendant was rude, and attempted to fight me. He also told my wife things that are inappropriate to post here. The manager of the hotel and the valet company did absolutely nothing to fix the problem, after speaking with both of them they assured me the problem was handled. Going through the main entrance after speaking with both managers they assured me that it wouldn't happen again, they lied. The valet attendant tried to pick a fight with me the second time and threatened me. We had to change our hotel do to not trusting the employees nor the Managment. I believe that all this started do to the military sticker I had on my car, it seemed to upset the valet. I will never again stay at this hotel nor any La Quinta in for that matter.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Salvador, El Salvador
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2012

I tried this hotel due to its convenient location close to Riverwalk and the Hemisfair Park. A good hotel overall. The only thing I would have preferred is more parking options, other than valet.

If you are going to run a future San Antonio Maraton... Great choice as everything is really close by.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 15, 2012

Ok, so we have stayed at some of the nicest hotels in the world (see my other reviews); we stayed at the La Quinta (first time ever at a La Quinta) last weekend for my wife to run the San Antonio Half Marathon. We arrived on Friday evening around 7pm and left on Sunday morning. Upon arrival, Veronica checked me in promptly. I asked for a high floor, non-smoking, which she happily granted. In addition, I asked if she had a spare iPhone charger in the lost & found - she came right out with one! Very nice!

I took advantage of the 501 bar on Saturday evening prior to our evening. I enjoyed a beer at the bar while watching the LSU football game. The bartenders were pleasant, prompt, and friendly. The beer was cold and delicious. Honestly, the bar looked a notch higher and could easily have been in a more upscale property.

The rooms were above average complete with flat screen TV, coffee maker, ironing board, and a clean bathroom. Only complaint was a little difficulty we had in opening the hotel room door; the maintenance guy promptly came to help us and explained they were in the process of replacing all of the door handles. No big deal once we figured out how to work the handle!

Breakfast was free and great - eggs, sausage, waffles, coffee, juice.. paper plates and cups, but it was fine!

Location of this property is excellent - walking distance to the river walk, Macys next door, convention center across the street, Alamo around the corner - what else do you want in SA?

Keep up the good work, La Quinta. Thanks for a pleasant experience.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites San Antonio Riverwalk

Address: 303 Blum, San Antonio, TX 78205-3303 (Formerly La Quinta Inn & Suites San Antonio Convention Cntr)
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotel in San Antonio
#51 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
#71 Top resorts Hotel in San Antonio
#71 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Quinta Inn & Suites San Antonio Riverwalk 3*
Reservation Options:
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Also Known As:
La Quinta Inn And Suites San Antonio Convention Center
La Quinta Inn & Suites San Antonio Hotel San Antonio
La Quinta San Antonio
San Antonio La Quinta

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