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“Excellent Hotel, Wish I had stayed there before now!” 5 of 5 stars
Review of Omni La Mansion del Rio

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Omni La Mansion del Rio
4.0 of 5 Hotel   |   112 College St, San Antonio, TX 78205 (East Side)   |  
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Ranked #17 of 352 Hotels in San Antonio
San Antonio, Texas
Top Contributor
101 reviews 101 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
“Excellent Hotel, Wish I had stayed there before now!”
5 of 5 stars Reviewed November 16, 2013

This is a first class property all the way. I am a San Antonio local, but, my kids wanted to stay down town at the River Walk so I booked at Omni La Mansion.

The front desk staff was amazing, friendly and professional. I was pleased to see that because they would definitely give folks a great impression of San Antonio.

The room was beautiful and incredibly clean and well equipped. The amenities were top notch and holy cow the bed was comfortable. My son asked if we could have the bell man load the bed up in the car to take home!

All in all, I would recommend a River Walk View room! Although, I got the impression that you just really could not go wrong in any room.

Room Tip: River View room was AMAZING!
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,746 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Louisville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 16, 2013

There was a rat in my room. Housekeeping came to the room to try and find the rat but it was gone. When I checked out an hour later the front desk staff, asked about my visit. When I told them about the rat they said,"sorry". Their suggestion for my next stay was to stay on the second floor because rats can't climb stairs. My suggestion is to move hotels.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie A, Manager at Omni La Mansion del Rio, responded to this review, November 20, 2013
Dear Amy R.,

We sincerely apologize about the disturbing incident while a guest in our home.

Please know this is something that is not typical of our hotel. I understand our Director of Engineering has tried to make contact with you. If you have anything else you would like for me to assist with, please do not hesitate to contact me at the hotel directly.

Sincerely,

Lucie A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 16, 2013

Rooms were pricey for the size of the rooms but staff was very helpful and friendly. Great location on the Riverwalk and within walking distance to many sites and restaurants. I would recommend this Hotel to anyone but just be prepared for a small room for the price.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spicewood, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 15, 2013

From start to finish this place was wonderful. The decor is not of your typical American hotel. Makes you almost feel as if you are in Mexico or Spain. They staff at every level are some of the friendliest and most helpful I've encountered. Very clean rooms, nice beds and bedding are a plus. Rick, the concierge, lined up an incredible weekend for our 10th anniversary! Thank you!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2013

Although I was never able to find my way from my room to the meeting facilities the same way twice, I love La Mansion. I've stayed there occasionally since the 70's. It's just charming and the staff is very friendly. I suppose it's not the most upscale on the Riverwalk but it is everything you need and very nice. I love knowing that it was built as St Mary's College and enjoy imagining the students so long ago. It's in a great location on the River Walk - you go one way and it's quiet without crowds and the other way takes you into the thick of the restaurants. My go to stay in San Antonio, even though I could pay more. And they even served vegan fare throughout the conference I attended although there could have been more vegetable choices.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring, United States
1 review
5 of 5 stars Reviewed November 14, 2013

Got room with better view than expected. Location right on River Walk can't be beat and the historical beauty of the hotel is one of it's chief charms. Top notch valets-- accommodating and friendly. Valet price $35/night too high. Saved 50% on room via Hotel.com.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 14, 2013

Stayed here for a short reunion with friends. Had the room attached to the suite for our "meetings", it was very nice as was the living area. We were on the riverwalk and must admit it is quite noisy if you want to go to bed before 1:30am. It was a holiday weekend which meant the bands playing at the Villita outdoor theatre could be heard. Many of our friends were not bothered by the noise since their rooms weren't on the riverwalk. So heads up if you want the riverwalk frontage rooms - it is fun to sit on the balcony and watch the people go by. The staff are friendly and very helpful. The food at the Sunday brunch was very good ( as well as the regular breakfast). The outdoor pool area is nice with tables as well as lounge chairs. Enjoyed the quick stay - I have stayed at several of the hotels in San Antonio (on and off the riverwalk) and La Mansion is one of the best.

Room Tip: Riverwalk rooms while fun to have a view are quite noisy at night.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#7 Luxury Hotel in San Antonio
#15 Business Hotel in San Antonio
#24 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni La Mansion del Rio 4*
Number of rooms: 337
Official Description (provided by the hotel):
One of the top hotels in the city, and filled with Spanish charm. ... more   less 
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Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio

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