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“2nd stay and a much better experience” 4 of 5 stars
Review of Omni La Mansion del Rio

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Omni La Mansion del Rio
4.0 of 5 Hotel   |   112 College St, San Antonio, TX 78205 (East Side)   |  
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Ranked #13 of 351 hotels in San Antonio
Westbrook, CT
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
“2nd stay and a much better experience”
4 of 5 stars Reviewed November 19, 2012

We stayed here last Christmas and frankly, I didn't enjoy it very much because our room, like many, had a balcony that ran the length of the wing. That meant people walking by and no privacy unless we closed the drapes....bye bye view, hello cave-dark "ambiance". This time we asked for a room with a private balcony. They do exist but there aren't many. We wound up on the pool side, not the river side. It was a much better stay: more private, a pleasant view, and not loud. Of course, the decor was still lots and lots of dark brown and the sheers were still darker than most sheers. Hope that will change soon. We dined again at Las Canarias and it was quite good, even better than last year. Try the romaine salad (actually a crosswise slice of the head of romaine) wrapped in prosciutto....tasty and creative. They also had Conundrum wine on their list, one of my favs. One thing that was the same as our last visit was the very very nice staff. Now I'm looking forward to our next visit.

Room Tip: Room 613 was especially nice because of its private balcony. It's not on the river but the pool...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHotelsManager, Manager at Omni La Mansion del Rio, responded to this review, November 28, 2012
Thank you for giving us a second try and we're so glad you enjoyed your stay! We appreciate your feedback of La Canarias as well. We're proud of our #1 restaurant ranking in San Antonio according to Trip Advisor and are happy to hear you had a great experience at both La Mansion and La Canarias. We look forward to seeing you on your next visit!
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Houston, Texas
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2012

This is my second stay at the Omni and once again I'm impressed. The rooms are really spacious. The beds are one of the most comfortable I've slept in. The only thing I don't like is that the beds are short sheeted. The staff is really courteous and attentive...even the valets. As I said in the title, it's not cheap...but if you have the extra funds, it's worth the stay. I would suggest using a package deal in order to get more bang for your buck.

Room Tip: They offer Riverwalk view...if you are light sleeper, ask for another room as there are bands that p...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHotelsManager, Manager at Omni La Mansion del Rio, responded to this review, November 28, 2012
Thank you for your review...We're very happy to hear the staff was courteous and attentive during your stay. We hope to see you again on your next visit to San Antonio.
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WOODBRIDGE
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 9, 2012 via mobile

Came back to San Antonio for a wedding. Stayed at Omni again, this time for a wedding. Our four day stay was unexpectedly extended two days because of Hurricane Sandy. The hotel staff was so accomodating. Each day they willingly extended our reservation with no problem, and at the lesser expensive wedding rate. Absolutely this the perfect place to be "marooned" during an eastern hurricane.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sugar Land, Texas, United States
Top Contributor
81 reviews 81 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 8, 2012

I've stayed at Omnis around the country (it's a preferred chain for my company), and this one is by far my favorite! The location is ideal - walking distance to the Riverwalk and the required San Antonio sights (Alamo, etc.) but a couple blocks off the river so it's peaceful and not too noisy. The service is spectacular. On my second night, I returned from dinner to find my bed turned down and a little basket of worry dolls on my pillow. Register for the Omni Select Guest program right away - there's no fee and membership gets you free in-room internet access and a complimentary beverage delivered to your room each morning.

Room Tip: Ask about proximity to the pool, which is in a central courtyard. I had a room overlooking the pool...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Forest Lake, Minnesota
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

The front desk staff was great and we were able to get into our room. The rooms are quaint (small) but ok - not the nicest you will stay in but many of the Omni's have that old world charm. The not so good part of the visit is that we waited 2 hours for our food to be served in the bar. We ordered appetizers - it was sad to watch this unfold. Overall, it was a good stay but I do not know that I would go back. One other note, the elevator is the slowest. If you are someone who does not care for slow elevators - do not stay here.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Omni La Mansion del Rio, responded to this review, November 6, 2012
Thank you for taking the time to share your experience. As a historic property whose history is rooted in St. Mary's Catholic School, our building features many different room types, sizes and views. We also have seven elevators located around the campus layout of the building. While they are not the highest of high speed elevators, the building is only six stories, so elevator wait times are not usually an issue. As for the bar service, I will personally share your comments with our team. Two hours for food in the bar is not our standard, and something we will definitely address.

We hope to have the opportunity to serve you in the future and show we are capable of far better.
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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

Once checked in, we arrived to a room much larger than expected (with a balcony). The service was exceptional during the entire time of our stay. Also, the restaurant downstairs was delicious for dinner and breakfast the next day!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Texas
Top Contributor
131 reviews 131 reviews
41 hotel reviews
Reviews in 54 cities Reviews in 54 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed November 5, 2012

Needed a room after my husband had surgery in San Antonio, the Omni was right across the street from the hospital and was the perfect refuge. Even though my stay was short, everything was perfect for a good night's rest.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John W, General Manager at Omni La Mansion del Rio, responded to this review, November 6, 2012
Thank you for letting us be your "port in the storm". We hope the surgery went well and your husband is well on his way to a full recovery.
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Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in San Antonio
#4 Spa Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#15 Family Hotel in San Antonio
#19 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni La Mansion del Rio 4*
Official Description (provided by the hotel):
One of the top hotels in the city, and filled with Spanish charm. ... more   less 
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Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio

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