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“Omni La Mansion del Rio” 5 of 5 stars
Review of Omni La Mansion del Rio

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Omni La Mansion del Rio
4.0 of 5 Hotel   |   112 College St, San Antonio, TX 78205 (East Side)   |  
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Ranked #12 of 350 hotels in San Antonio
Huntsville, Texas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Omni La Mansion del Rio”
5 of 5 stars Reviewed June 24, 2012

My family stayed here in the summer of 2010 (I just started using tripadvisor) and had a wonderful time. We stayed for 5 days and never had any complaints. The first night we used the hotel's valet service which can be pricey, but there is a public parking garage directly across the street which we used for the rest of our vacation. We literally parked our car and only used it once the whole time we were there, because this hotel is in the perfect location and you can easily walk anywhere you want to go. It's right on the riverwalk and there is so much to do in that area. There was even a drugstore where we could go to buy toiletries, snacks and things like that. The hotel is a historic building, but you would never know how old it is because it is just gorgeous inside and out. The restaurant Las Canarias, was wonderful. We really enjoyed being able to sit out on the restaurant's patio and just enjoy the summer breeze, a snack and a drink as a family. All in all, this was the best family vacation we have had so far, and it will definitely be hard to beat, and the hotel was a big part of that. Can't wait to go back.

Room Tip: We were on the first floor facing the parking garage across the street so the view wasn't great...
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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English first
Toronto
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 23, 2012

Great location with great amenities. The staff are amazing with smiles and hellos all the time.

The hotel is well maintained but you can tell the age by the extremely slow elevators (frustrating for the wait times)

Food is excellent (24 hrs room service was a bonus).

Great choice....

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
5 of 5 stars Reviewed June 23, 2012

Everyone greeted us by name and gneiss location was perfect.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weatherford, Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 22, 2012

Travelled with my wife for a weekend get away. The hotel is very nice, classy old building. Service everywhere is outstanding, room is tastefully decorated and spotless. Great location on the river walk. Would highly recommend.

Room Tip: Book a regular room, an upgrade request will come and then take it.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Top Contributor
267 reviews 267 reviews
47 hotel reviews
Reviews in 77 cities Reviews in 77 cities
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed June 21, 2012

This place was the definition of a nightmare. I arrived, and I understand it is a historic building, but come on they could fix it up. The furniture in the room was old and dates. The bedding looked thread bare, and the mattress was way past due. They made a big fuss at check in about how I was upgraded to a river view room, if by this they meant a a lovely view of a busy street, with a lot of noise then I guess I should thank them.

I understand a city hotel will have noise, and I have stayed several other places on the riverwalk, and the noise is all part of it. However in this room, I think I owe the mariachi band a large tip because it seemed as if they were in my room. I couldnt fall asleep for hours due to the loud noise and the uncomfortable bed.

This hotel is not worth the ridiculous prices they charge, especially since nothing is included in the price of the room. The parking is an additional 32 dollars, and internet is an up charge also. There are many better places to stay that are not so dated and run down.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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, General Manager at Omni La Mansion del Rio, responded to this review, June 22, 2012
Dear Maggie:

We are deeply disappointed to read that your visit with us was not up the standards we work very hard to uphold. Please contact us directly at the hotel so that we may personally express our apologies and hopefully regain your confidence in our hotel.

Sincerely,

Rusty Wallace
(210) 518-1048
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2012

Location is fabulous- right on the riverwalk. Extreamely courteous staff from the minute you arrive until you are driving away. Comfy beds, nice rooms. The old world architecture is so beautiful. Had Sunday brunch at Ostra- in a word- wow. Delicious food and again- excellent service. The only negative would be the pool area. The pool and surrounding area are not large enough for a hotel of this size. Pool was crowded and not enough seating. It was a great "girlfriends" weekend location.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2012

Stayed at la mansion for 6 nights in June. Had a riverview room with a private balcony. The room was lovely, clean and the service was impeccable. Excellent location on the river walk, close to everything. La mansion is certainly the best place to stay in beautiful San Antonio. Every staff member we encountered over our stay was courteous, helpful and gracious. Well done!

Room Tip: Splurge and get a premier river view room. It is worth it.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#14 Business Hotel in San Antonio
#15 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni La Mansion del Rio 4*
Official Description (provided by the hotel):
One of the top hotels in the city, and filled with Spanish charm. ... more   less 
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Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio

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