I got the room at a great price, at checkin the offered an upgrade (room with a view).. my too looked in on the Atrium... not the worst of views. The room is excellent, with an extremely comfortable bed. Two minor quibbles the phone did not work (turned out later that is was plugged in wrong) and the clock next to the bed had the wrong time (it seemed impossible to set the correct time, despite me asking several times).
The hotel is located on the river walk and you can walk out of the hotel at the river walk level and be right where all the restaurants are. The Alamo is less then 5 minutes walking. there is an Einstein Bro's agh the lobby level so you can get an inexpensive breakfast.
The staff was very friendly and was able to help with almost every question I had (except the clock). Now my biggest complained was that the parcels are handled by Fedex and Fedex is charging you by the weight. I ended up paying $135 for handling fee for 8 parcels. I am ok paying a small holding fee but I do thing this charge is excessive. Also if there are more then 2 people in a room you will be charged for the 3rd, 4th person.
At a $150 I got a great rate...
The not so good:
Charges for parcels
- Official Description (provided by the hotel):
- Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more less
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- Also Known As:
- Hyatt Regency San Antonio Hotel San Antonio
- San Antonio Hyatt Regency
- Hyatt San Antonio