This was a vacation to celebrate my husband's birthday. (a big one) He loves history so we went to see the Alamo. The location is excellent, you can exit to the street or directly onto the river walk. Even if you are not a regular walker, everything is so close you can walk to the Alamo, the mall, and many other things easily.Awesome breakfast buffet. The Q restaurant serves all meals and there is a bagel shop in the lobby for light sandwiches or coffees. Did not use the pool, but went on the roof for pictures of the beautiful view. We did not encounter one person that was not friendly and helpful. The only thing I would change is, they do not have free internet in the rooms. Internet is availanle for $10.00 a day, but I chose to go with out it.

I'm usually very upbeat and positive in my opinions. However, I was quite disappointed in the service at the Hyatt Regency Rivewalk. Shame on you- you know you have a captive audience and you take advantage of it! I'm a Gold Passport member, but I'm told that it really doesn't matter- you need to be AT LEAST Platinum to to get any "real perks". So now, I'm not important enough! In Atlanta, even the Hyatt Place gives free Internet! We had asked for a late check in that we were at a seminar. Even though we had requested a late check out, had the privacy sign at the door AND it was ONLY 9:30 AM, for some reason, housekeeping wanted to knock on my door every half hour to see if I was "okay". The night before, we accidentally dropped an open bottle of water on the bed. My husband went down to the front desk. We asked specifically for a fitted sheet and a pad. We were told that housekeeping would have to come up and take care of that. After 45 minutes, I called about the sheet, and no one knew what I was talking about. I ended up with 2 blankets, and 2 flat sheets! Normally, we enjoy the Hyatt and prefer to stay there when we go to travel. Yes, the Riverwalk is pretty, but not $299 pretty. The room is extremely dark and the employees think that they are doing you a favor by acknowledging a guest. I'm not sure that I'll stay at another Hyatt Regency if this is what they consider service!

Excellent hotel located right on the river walk in the heart of San Antonio overlooking the Alamo. Awesome jacuzzi and pool, friendly stuff. lots of attractions surrounding the hotel, including: Museums, world famous restaurants, and the Alamo. We had a blast.

If you love dark bathrooms with no magnifying mirror or a room with ONLY two plugs available to charge your cell phones and iPADS, then this Hyatt is for you. When I called the Front Desk and asked if they had a power strip we could borrow they said "no". Lobby is gorgeous and stupendous but won't stay here again.