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Four Points by Sheraton San Antonio Airport: Traveler Reviews

3.0 of 5
8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio)
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Four Points by Sheraton San Antonio Airport
Ranked #48 of 343 hotels in San Antonio
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57 reviews from our community

    Trip type
Traveler rating
    24
    25
    3
    4
    1
Date Rating
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Excellent location to the airport”
5 of 5 stars Reviewed November 5, 2012

Amazing service at the check in counter. Helpful and happy. Super comfy mattresses. Very nice and new property. Clean rooms. Free courtesy shuttle to the airport and pick up when you return. And free extended parking at the hotel while you are gone on vacation. Highly recommend.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Martin_Boyer_Austin about Four Points by Sheraton San Antonio Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Nice Hotel with Potential to be better”
4 of 5 stars Reviewed October 20, 2012

I really like this hotel. I have been staying here multiple weeks. The beds are comfortable, the rooms are clean, all the employees are very pleasant and courteous. The food is very good, better than I expected. The only reason I do not give this property an excellent rating is the general lobby areas around the elevators, and the fitness room, are not cleaned and maintained well at all. It is such a disconnect for how the rest of the hotel experience is, it is striking. I can't believe the manager does not see this. I mentioned this to one employee a couple of weeks back, but I haven't seen any improvement.

Room Tip: The odd numbered rooms are away from the highways, but you really don't hear the cars on either...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mike D about Four Points by Sheraton San Antonio Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
“Warm and inviting hotel after a day on the road!”
5 of 5 stars Reviewed September 30, 2012 via mobile

We stayed at this hotel after a long day of driving. The room was so cozy and inviting as well as clean and polished in appearance. Make sure to request a menu at breakfast though - the buffet was boring (for a $9 price tag).

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Indygrits99 about Four Points by Sheraton San Antonio Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Michigan
Top Contributor
116 reviews 116 reviews
44 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed September 20, 2012

I was very happy with my stay here. Rooms were clean and quiet. Staff was super friendly and helpful. Shuttle service was quick from airport. Breakfast was good. The bar was not expensive.Would definitely stay here in the future

Room Tip: Happy hour is cheap with good selection
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“I will def stay here again.”
4 of 5 stars Reviewed August 15, 2012

We visited San Antonio this past weekend with another couple to go tubing in New Braunfels. Since I work in the hotel industry, I am hypercritical of the hotels that I stay at. I almost act like I am an inspector/shopper. The front desk agent was very friendly. She mentioned the happy hour specials in the bar as well as the breakfast buffet in the AM. We mentioned we were interested in eating out and she recommended a nice Puerto Rican restaurant close by (It was awesome, by the way). Our room was very "hip" and I loved it. The decor was simple and modern. It was very clean and the bed was very comfortable. I ordered drinks from room service that were really good and came on time. The only things that I will complain about are the pool and the breakfast offerings. The pool was not very clean (there were feathers, leaves and a plastic bag floating around in it). The breakfast was not the best. For $9 I could have gotten something better elsewhere. The buffet food did not seem very appealing, so that is why I ordered off of the menu.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Four Points by Sheraton San Antonio Airport

Also Known As:
Best Western San Antonio
San Antonio Best Western
Address: 8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio)
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotels in San Antonio
#102 Family Hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Not only do we provide complimentary shuttle service to San Antonio's International airport, our hotel is conveniently located near popular attractions, such as SeaWorld and Six Flags Fiesta. ... more   less 
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