I really like this hotel. I have been staying here multiple weeks. The beds are comfortable, the rooms are clean, all the employees are very pleasant and courteous. The food is very good, better than I expected. The only reason I do not give this property an excellent rating is the general lobby areas around the elevators, and the fitness room, are not cleaned and maintained well at all. It is such a disconnect for how the rest of the hotel experience is, it is striking. I can't believe the manager does not see this. I mentioned this to one employee a couple of weeks back, but I haven't seen any improvement.

We stayed at this hotel after a long day of driving. The room was so cozy and inviting as well as clean and polished in appearance. Make sure to request a menu at breakfast though - the buffet was boring (for a $9 price tag).

I was very happy with my stay here. Rooms were clean and quiet. Staff was super friendly and helpful. Shuttle service was quick from airport. Breakfast was good. The bar was not expensive.Would definitely stay here in the future

We visited San Antonio this past weekend with another couple to go tubing in New Braunfels. Since I work in the hotel industry, I am hypercritical of the hotels that I stay at. I almost act like I am an inspector/shopper. The front desk agent was very friendly. She mentioned the happy hour specials in the bar as well as the breakfast buffet in the AM. We mentioned we were interested in eating out and she recommended a nice Puerto Rican restaurant close by (It was awesome, by the way). Our room was very "hip" and I loved it. The decor was simple and modern. It was very clean and the bed was very comfortable. I ordered drinks from room service that were really good and came on time. The only things that I will complain about are the pool and the breakfast offerings. The pool was not very clean (there were feathers, leaves and a plastic bag floating around in it). The breakfast was not the best. For $9 I could have gotten something better elsewhere. The buffet food did not seem very appealing, so that is why I ordered off of the menu.