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You added Staybridge Suites San Antonio NW near Six Flags Fiesta Texas to your Saves list
Staybridge Suites San Antonio NW near Six Flags Fiesta Texas
3.0 of 5 Hotel   |   6919 North Loop 1604 West, San Antonio, TX 78249 (Northwest Side)   |  
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Ranked #30 of 352 Hotels in San Antonio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Dirty”
2 of 5 stars Reviewed April 18, 2013 via mobile

Our family stayed here for a groupon. Lucky we only stayed one night. We arrived late and the room it self was dirty and worn. The shower had a huge hair ball and was not draining properly and there was mildew and mold in the shower. When I tried to call the front desk about it they did not answer the phone and I tried 3 times. I called from my cell and got a response. The gentleman arrived at our door and was polite, however, said there was nothing he could do about it until the morning. Never stayed at a hotel that did not have maintenance or cleaning at night. Very weird. I had also called weeks prior to have the highest floor which they did not do as well. The property is adjacent to a vacant building with busted out windows and graffiti. Would not recommend this hotel. Needs new management.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, May 1, 2013
First off we would like to apologize for the unsatisfactory experience you had at our hotel. It is our standard to provide superior customer service as well as meet our guests expectations 100% of the time. We are not disputing that we had fallen short of those expectations during your visit. It is our mission to resolve all issues in a timely matter, seeing as we do not have 24 hour maintenance service available we occasionally must relay the information and get the issue resolved within 24 hours of it being reported. The housekeeping issue has been addressed and the room attendant has been coached and counseled to prevent cleanliness issues. We would like another opportunity to showcase our beautiful property if you decide to come back to visit San Antonio, Texas in the future.
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123 reviews from our community

Traveler rating
    80
    17
    12
    6
    8
See reviews for
57
14
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Magnolia, Texas
1 review
5 of 5 stars Reviewed March 14, 2013

Took our 3 kids, 7,6, and 4
Start the day with free breakfast, was delicious
Went to sea world for 7 hours, came back spent expecting to have to leave again for dinner
We come downstairs and there are fajitas and wine waiting at the kitchen/eating area
Didn't have to leave and nice considering the cost of the food at the parks
By far the best value I have come across, $150 a night for 5 comes to $30 per person, 2 meals included, and alcohol for the adults
Rooms were great, stay friendly and accommodating, ac cold, beds slept good, I will be back to this hotel

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, May 1, 2013
Our evening social is one of greatest features for our guests that travel with families with younger children. It allows the guest to experience the hotel and all of its amenities. The spacious rooms as well as the Great Room space allows for families to relax read, watch movies or television outside of the room. We hope you think of us upon your return to the great city of San Antonio,TX.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2013

This was our first time staying at a Staybridge Suites but it will not be our last. We had an excellent all around stay. Michael checked us in he was most helpful giving us directions and restaurant suggestions. Our suite was spacious and very clean. We had a wonderful nights sleep after a long day of hectic and cramped air travel the roomy suite was much appreciated. In the morning we had a terrific breakfast with good fresh quality coffee.. My husband met Nathan Villarreal (director of sales) at the front desk he also went out of his way by sharing golfing and other area info.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, May 1, 2013
It always makes us smile when we have succeeded in our goal of providing a great guest experience and meet our guests needs. We look forward to being your home away from home next time you decide to visit San Antonio, Texas.
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Lancashire, UK
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 44 cities Reviews in 44 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 26, 2013

We spent 2 nights at this hotel and would recommend it. It is just off the Freeway but we didn't get any noise in our room. We had a 2 bedroom suite which was very good value - 2 bedrooms with king sized beds, 2 bathrooms and a living room with kitchen. My only slight criticism is that the kitchen was looking dated and you couldn't open some of the cupboard doors due to the microwave.

The free breakfast was great each morning and the swimming pool was chilly but good for a splash around. The hotel is very close to the Cantera Mall which has some very good places to eat and the hotel offer a free shuttle there if you want ot eat out in the evening.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, May 1, 2013
Thank you for your review of our hotel. We hope you will consider us for any of your future visits to San Antonio.
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Arkansas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

We were very happy with our choice to stay here. We stayed for a week and loved every minute of it. The staff was friendly and very helpful. We enjoyed the daily complimentary hor de oeuvres and beer. The hotel was conveniently located and was very family friendly. We would stay here again!!!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, General Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, January 25, 2013
Thank you for staying with us. I am very happy to hear you enjoyed our evening social that we have every Tuesday, Wednesday and Thursday. I hope to see you again.
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Pharr, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2012

Waking up at 6am to start driving to San Antonio, having a great time at SeaWorld with the kids and wife, finishing at 9 to go look for the hotel.... finding out the hotel is but 3 minutes from the park.... Priceless..it was such a relief. :) there are a couple of restaurants around the corner, and an HEB and a few more restaurants about 6 minutes away. The hotel is extremely clean, the room design is one of the best I have been into, great use of space...the bed was very comfortable...If you are planning to be at Sea World and Fiesta Texas for all your stay this is the perfect hotel to choose, if you are planning to go party downtown SA, it is far from the action....stayed on the weekend of Dec1st

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, General Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, January 25, 2013
I’m glad that we could be a part of your vacation. We hope to see you again soon.
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Fargo, North Dakota, United States
Top Contributor
70 reviews 70 reviews
39 hotel reviews
Reviews in 44 cities Reviews in 44 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 16, 2012

We stayed at this hotel for one month. All of the staff made a point of making us feel welcome. Danika (I think that is her name) was one of the desk staff in the mornings. She always had a ready smile, and kind remarks every morning. Our room was very comfortable and clean. The mattress was slightly soft in the middle, but otherwise everything was great. Breakfast had a good variety of hot and cold selections and the area was always very clean and inviting. They also serve a light meal in the evening during the middle of the week. We were unable to partake of that very often, but the times we did, it was nicely done. They even grilled hamburgers on the grill one night! Easy access to the freeway. We did not notice much road noise at all. It is also very convenient to a shopping center and Six Flags. We would definitely stay again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MG_55_12, General Manager at Staybridge Suites San Antonio NW near Six Flags Fiesta Texas, responded to this review, January 25, 2013
We really enjoyed having you stay with our Staybridge Family also. Please come back to see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites San Antonio NW near Six Flags Fiesta Texas

Address: 6919 North Loop 1604 West, San Antonio, TX 78249
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in San Antonio
#34 Best Value Hotel in San Antonio
#52 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites San Antonio NW near Six Flags Fiesta Texas 3*
Number of rooms: 120
Official Description (provided by the hotel):
DISCOVER A FRESH APPROACHTO YOUR EXTENDED STAY Staybridge Suites hotels offer the comforts and warmth of home with the conveniences of the office, while offering great rates on your extended stay. From spacious suites with fully equipped kitchens to complimentary conveniences like the 24-hour Fitness Room, Laundry Room and Business Center. Our team invites you to stay with us soon at any one of our nearly 200 locations, where you can find a home while traveling on the road. Relax in your studio, one-bedroom or two-bedroom/two-bathroom suite with enough space, storage and flexibility to make your suite feel like home.* Work at your leisure at the desk, or kick back on the chaise lounge for a movie or game. It's your space, make it your own. If you want, bring your best friend along. Pets are welcome.** While you live with us, entertain friends or serve up comfort food favorites in your fully equipped kitchen. Each spacious suite offers: • Fully equipped kitchen• Full-size refrigerator with ice maker• Microwave oven• Cooktop stove• Toaster and coffeemaker• Dishwasher• Iron and ironing board• Free high-speed Internet access• Large, well-lit workspace• Flexible storage areasAnd find comforts outside of your suite to help you feel at home. Our hotels offer a Fitness Room, Laundry Room and Business Center—all complimentary and open 24/7 for your convenience.The Social and Gathering PlacesEvery Tuesday–Thursday, enjoy great food, drinks and conversation at The Social evening receptions. Staybridge Suites hotels offer many spaces to relax in, either with a group by the fireplace or in front of the flatscreen or with a book. Outdoor SpaceStaybridge Suites hotels offer great outdoor spaces—like The Patio and The Backyard—to play sports or relax in after a long day. Join us for our Wednesday night BBQs in the Backyard*. Complimentary Breakfast BuffetStart each day with our complimentary hot breakfast buffet with a not-so-everyday spread of freshly prepared breakfast favorites and Wolfgang Puck Coffee. Make a waffle your way with tasty toppings or sample a healthy serving of fruit and yogurt. Stay ConnectedKeep up with work, family and friends with Wireless Anywhere—free Internet access throughout the entire hotel. In addition, all suites have wired high-speed access and our 24-hour business center has computers, laser printing and business supplies available for use.24/7 ConveniencesStaybridge Suites hotels make it easy for you to keep up with your workout routine and your laundry. Our Fitness Room is conveniently located next to the Laundry Room, both open 24/7 for your convenience. The Pantry convenience store is open around the clock. Stock up on easy-to-prepare meals, your favorite snacks, beverages and necessities any time. ... more   less 
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Also Known As:
Staybridge Suites San Antonio Nw Near 6 Flags Fiesta Texas
Staybridge Suites San Antonio Nw Near Six Flags Fiesta Texas Hotel San Antonio

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