Stay in this hotel for 7 days because there is a conference meeting co-located.
Check-in and check-out are fast and there is nothing special. Though there are some previous reviews commenting that the Staff is great and lovely, I do not experience anything the same (even though I am a Platinum Member) and in short, it is uneventful at all.
The room is nice though it is at the lower floor. Comfortable bed and nice room setting that makes one feel at home. Internet, however, is poor regardless of whether it is wired or wireless. The connectivity is poor that it makes my PC always disconnected. Another thing that is worth mentioning is that during my first night of my stay, I find a pizza advertisement leaflet flipped through the door ... and this pizza house is indeed not co-located in this hotel.
Nevertheless, I love the Fitness Center especially those high-quality treadmills and with a great city view. Room service, the buffet lunch served in Achiote River Cafe and the drink served in Bar Rojo are all excellent.
As a side remark, the Hotel is conveniently located next to River Walk and the River Walk Shopping Mall in which there are lots of restaurants and shops nearby. It is also within 15-minutes drive to the San Antonio International Airport. In summary, the location is excellent!