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“Pleasant Stay” 4 of 5 stars
Review of BEST WESTERN Ingram Park Inn

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BEST WESTERN Ingram Park Inn
2.5 of 5 Hotel   |   6855 NW Loop 410, San Antonio, TX 78238 (Northwest Side)   |  
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Stay 2X get $50 gift card
Ranked #87 of 352 Hotels in San Antonio
Certificate of Excellence 2014
Clarksville, Tennessee, Usa
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed February 20, 2013

Everything was good. The room was nice and clean. Enjoyed the breakfast and the fitness room was nice for my daughter. Every one was helpful. Would definitely stay at a Best Western again after this pleasant experience.


  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    96
    76
    29
    10
    16
See reviews for
119
35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • Italian first
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English first
Hastings, Minnesota
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 13, 2013

Sooo glad we picked this hotel. This was the first time to San Antonio, so used GPS to locate hotel. The room is super clean, furnished nicely, and has a big soft bed. The price was very reasonable, the grounds look awesome and the courtyard's pool looks very well maintained. Also, front desk staff represents Best Western in such a positive manner. They were helpful, patient and supplied me with a map and directions to downtown Alamo/River Walk area. I'm sure staff gives directions hundreds of times but they made sure that they did it with a smile~ Would absolutely recommend this hotel to others and be glad to book again if we return to San Antonio.

Room Tip: It's a large city; you may wish to use gps if unsure, or call the 800 number when you have a pro...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
1 review
4 of 5 stars Reviewed January 31, 2013

I travel regularly to San Antonio for work near Lackland. I've stayed at 7 Best Westerns in the city, now I usually stay at this property because it generally has the best price. As with many budget motels, it's very close to the freeway. I get a room at the back of the property and noise is OK. The breakfast seems to have been recently upgraded to include the round scrambled egg patties that many BWs have. I just booked this motel for my trip next week.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Guest Relations Manager at BEST WESTERN Ingram Park Inn, responded to this review, February 14, 2013
Thank you for your kind comments on the performance of our Best Western Ingram Park Inn. As you may know, so few people take the time to let a hotel know when they are satisfied with their services and accommodations. You certainly made our job easier, by your communication and feedback to us. Once again, thanks for being a valued guest and we hope to see you soon.
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Harrisville, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 20, 2012

We recently stayed 5 nights at this hotel while in town for a friends Air Force Graduation. The rooms were nice for an economy hotel... and clean. The service at the front desk was great and the full continental breakfast every day was a great perk. Nice pool. Just about 10 minutes from Lackland Air Force Base made it a very convenient location.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Guest Relations Manager at BEST WESTERN Ingram Park Inn, responded to this review, January 3, 2013
We want to thank you for the kind words you said about our hotel. Your thoughts are important to us, but we're especially pleased when the feedback is positive. We'll be sure to share it with the hotel staff. We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
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Arlington, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 10, 2012

The hotel met my needs and was clean and well kept. I was told I received an upgrade on checking in.
I reserved on the BW website at a rate of $50.96 per night. I requested to stay another night at the same rate which was agreed to by the manager. I reviewed my bill when submitting my trip expenses to find i was charged the higher rate of $59.95. This is not a lot of money but I'm not happy.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Guest Relations Manager at BEST WESTERN Ingram Park Inn, responded to this review, December 13, 2012
Thank you for taking the time to communicate why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Please call 210-520-8080 and ask for the Assistant Manager, Juan Martinez. He will gladly be able to help you and resolve your concern.
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Orlando, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 20, 2012

The Hotel is a bit older and the rooms could use an update but the bed was very comfortable! The rooms were clean. The TV had lines thru it (part of the could use an update). Location was ideal for our needs. The breakfast was good and the Staff was awesome. Juan, the manager, took the time to explain the best place for parking to visit the Alamo and also explained the "highway" system of San Antonio.... Christina was pleasant and kind. Overall, enjoyed our stay!

Room Tip: try to get a room in the back, quieter.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Guest Relations Manager at BEST WESTERN Ingram Park Inn, responded to this review, November 29, 2012
We just wanted to take a moment to let you know how much we appreciate your business and positive comments. We really value you taking the time to let us know we're doing something right. If there is anything we can do for you, please let us know. We would also like to know where we can find more great clients like you! It's customers like you that make this business worthwhile. Thanks again and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ingram Park Inn

Address: 6855 NW Loop 410, San Antonio, TX 78238
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Suites Wheelchair access
Hotel Style:
#22 Best Value Hotel in San Antonio
#41 Romantic Hotel in San Antonio
#64 Business Hotel in San Antonio
#68 Family Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Ingram Park Inn 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Enjoy comfortable guest rooms and suites, as well as a convenient location at Best Western Ingram Park Inn. Whether you're a leisure or business traveler, you'll be just minutes from your local destination - SeaWorld San Antonio, Lackland Air Force Base, Six Flags and countless local businesses, dining and shopping options. ... more   less 
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Also Known As:
Best Western Ingram Park Hotel San Antonio
Best Western San Antonio
San Antonio Best Western

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