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“Delivers again” 5 of 5 stars
Review of TownePlace Suites San Antonio Airport

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TownePlace Suites San Antonio Airport
3.0 of 5 Hotel   |   214 Northeast Loop 410, San Antonio, TX 78216 (North Central)   |  
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Free Parking
Ranked #30 of 347 hotels in San Antonio
Clemson, South Carolina
Top Contributor
72 reviews 72 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
“Delivers again”
5 of 5 stars Reviewed November 19, 2012

We routinely visit SA for business and stay at this property. The hotel is clean, safe, well appointed, the breakfast and nightly reception is great, but most importantly the staff are great! They learn your name, your needs, your preferences, and will always go the extra mile for you.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 people have reviewed this hotel

Traveler rating
    61
    32
    8
    1
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See reviews for
34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

I am writing this comment from the lobby of this hotel. It is my third day at the hotel and so far so good! Everything is right with the hotel: clean and spacious rooms, very good breakfast, Free Highspeed internet, Free Parking and helpful front desk. I got a good deal and I am really happy with my decision.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2012

I had a temp assignment here in San Antonio for two months. This place is the best I have stayed at on long term assignments. Their staff all treat you like family. The managers go out of their way to make your stay great. One night I could not make it back for their dinner hour and they noticed and saved me a plate just in case I wanted it. That is amazing service. Lucky for me, as that day we had major problems with my project and I was too tired to go to dinner somewhere. I was so thankful.

As to the facility, it is very nice, clean and well kept. They have a BBQ grill that they will happily start up for you and a pool large enough that you can actually swim in.

If your business is sending you somewhere for more than overnight, stay here period. You will not be disappointed.

Room Tip: All rooms are good. We had a group of 10 which stayed on different floors and areas and they were a...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Fl
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2012

Impressed yet again...This site is the best!
So far, I have never been lead astray using tripadvisor.com reviews to find a hotel whenever traveling.
Every review of this hotel was on point. It was a nice little quaint hotel out of the way. Not too busy area, but just enough going on around it to get what you need.
My son was graduating from the United States Air Force, and I really didn't want to stay near the base or in the downtown area, so this location was perfect.
The hotel suite was really nice, and the staff was just awesome! Breakfast was fantastic:) A little more offered than the usual fan fare.

Room Tip: 3rd floor room always seem a little more quiet
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Coast Megalopolis
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 11, 2012

The hotel was quite satisfactory, clean, and well staffed. The desk clerk had printed maps for a road run or jog. Unfortunately the motel was not listed in the San Antonio airport hotel shuttle board, but the shuttle bus service was prompt once I made contact with them.

The breakfast was better than what I usually have for breakfast at home, and the evening hors d'ouvers were almost sufficient for dinner. Plus, they served Shiner Bock beer in the evening.

My only puzzlement arises from the Texas shaped waffle iron: why does the hotel feel compelled to remind me even while eating a waffle that I am in Texas? I know this is not limited to just this establishment, since this peculiarity appears in other motels and hotels across Texas. I did cook up two of these "Texas waffles" and brought them home to display in the office. One of my office workers - who is from Texas - plans on converting them into Christmas ornaments.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Groton, Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2012

I travel a lot, and have stayed at many chains, Marriott being my favorite, but THIS hotel had the very best overall experience ever! It may not be a five star, full service spa but I would choose this team any day! The suites are pretty standard, but functional and very clean. The key here is that EACH and every staff member was genuinely happy to be there, to be available to EVERY customer and made the environment so wonderful it was hard to head back home! From the welcome on arrival, to the "have a good day" as we left each morning for work, to the welcome back in the evening (complete with light dinner and wine) to the responsive shuttle service to local shops and restaurants I cannot say enough GREAT things about this facility and its team! They made you feel like you were their ONLY focus (and we saw this in how they treated others as well). You need to clone this team as their service model is stellar, their enthusiasm for what they do, and how they do it is amazing to behold and wonderful to receive. I will certainly be recommending this to anyone traveling to San Antonio....

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2012

I stayed at TownePlace suites near the San Antonio airport this past weekend. The staff made me feel like I was staying in a 5 star Marriott. From the shuttle driver to the front office manager - all outstanding. For example - I had to get to the airport very early when leaving - before the complimentary breakfast buffet opened. The shuttle driver seeing this prepared for me a breakfast to go - without me even asking him. Outstanding!. The room was fine, Bed was comfortable. Good location. About a mile from all the Quarry restaurants and night spots. All for around $110 per night. Just a great value.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites San Antonio Airport

Also Known As:
Towneplace Suites San Antonio Airport Hotel
Towneplace Suites San Antonio Airport Hotel San Antonio
Towneplace Suites San Antonio
San Antonio Towneplace Suites
Address: 214 Northeast Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#26 Best Value Hotel in San Antonio
#27 Business Hotel in San Antonio
#70 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
Official Description (provided by the hotel):
Our hotel in San Antonio offers a free hot buffet breakfast served daily along with an evening social Mon - Thurs 5:30p-7:00p. Although we are near the Airport, we are a short drive to many attractions like the Riverwalk, The Alamo, Sea World and Six Flags Fiesta Texas. One of the premier San Antonio Airport hotels that offers an outdoor pool with fountains, BBQ grill, and a covered patio. ... more   less 
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