In the 40+ years my wife and I have traveled, our stay at the Drury Plaza Hotel Riverwalk is at the top of our list. And we have stayed at world class hotels.
The entire staff from the front desk to housekeeping were friendly and helpful beyond expectation. When the Housekeeping staff found that my wife and I were celebrating our anniversary, they had champagne and a box of assorted nuts delivered to our room. The front desk made our dinner reservations and scheduled a horse drawn carriage ride which took several telephone calls and catered to our every request.
Bega on the Banks can learn a lot from the Drury Plaza Hotel Riverwalk. When we had a rowdy, noisy, group accross from our room disturb our sleep, the hotel corrected the problem immediately.