We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Hotel” 5 of 5 stars
Review of Drury Plaza Hotel Riverwalk

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Drury Plaza Hotel Riverwalk to your Saves list
Drury Plaza Hotel Riverwalk
3.0 of 5 Hotel   |   105 S Saint Mary's St, San Antonio, TX 78205 (Downtown)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Free Hot Breakfast & Wifi
Ranked #13 of 353 Hotels in San Antonio
Certificate of Excellence
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed January 28, 2013 via mobile

Great room, so quiet, free full breakfast and happy hour with food and drinks, Riverwalk, roof top pool and hot tubs, good rate. The only downside for us was that our room had no view. But I suppose that was because we used Priceline to book it and had a really good rate.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,902 reviews from our community

Traveler rating
    1,212
    498
    121
    40
    31
See reviews for
628
681
47
246
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (435)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Byron, IL
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 27, 2013

We decided to return to the Drury, because of its location on the Riverwalk and the great service that we received on our first visit. Even though it was just after Christmas, the decorations were still up and were lit at night. Combine that with the Alamo Bowl being played that weekend in San Antonio, and the usual festive atmosphere was intensified on the Riverwalk. The staff at the Drury Plaza were very helpful and friendly. We were always greeted with a smile, and it was obvious that the staff took pride in their work. The "Kickback" social time at night was elaborate and far more than what one would expect when complimentary drinks and food are offered. The morning breakfast was superb, and there was something there for every appetite. The presentation was excellent, and the food was delicious. Our room was neat and clean, and even with the crowds, the elevator service was more than adequate. We will definitely choose the Drury Plaza when we stay in San Antonio, and I would definitely recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van Vleck, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 25, 2013

My husband and I, along with my parents went to visit my daughter in San Antonio the second weekend in December 2012. We chose to stay at the Drury because we had previously stayed there before back in 2005 when we evacuated due to Hurricane Ike and we were impressed with the hotel and also because I thought my parents would enjoy the hotel as well. Every thing was going great. Check in was smooth, we relaxed for a couple of hours in the room before going to their evening reception. The reception hour was good. We had our cocktails and light dinner. The staff at the reception was great. Afterwards, we took a walk down the riverwalk and were out for a couple of hours. We came back to the hotel and went up to like the 22nd floor to enjoy the city view. Finally we decided to go back to our rooms. This when the evening went downhill. Apparently while we were out someone entered the room that my parents and 25 year old daughter were staying in and stole her laptop and suitcase. I immediately notified the front desk probably around 7:30 ish. Future hotel guests please be advised, the hotel staff is not properly trained to handle guests during a crisis situation. They will ask you all the routine questions like did you make sure door shut properly (yes 5 adults made sure door locked behind us) etc. They will show your their printout of door activity and tell you no one went in the room etc Long story short San Antonio Police Dept finally arrived at 11:45 partly because one nice hotel staff employee said she would let me know when they showed up because they usually make their rounds. The hotel security showed up (I didn't even know or was made aware they had them) we made our statements and I got my police report. I guess my biggest disappointment was in how the hotel staff reacted to my situation. Yes I realize they were very busy and have other guests, I also realize leaving the laptop in the room was a bad idea. I guess it was just the whole ordeal in how management onsite treated the whole situation that made me angry. I will say this, I did contact corporate and I appreciate how the "corporate" management handled my situation. No they did not compensate me for a new laptop (I wasn't expecting that) but they did manage to take care of me. For that I commend the corporate management. But please future hotel guests, be very careful of what is left behind in your rooms. Times are getting tough and there are plenty of thieves everywhere that are watching you. The Drury is not the only hotel with theft activity. I recently read reviews for other SA downtown hotels and was amazed at some of the stories. This experience definitely taught all of us a lesson!

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Plaza Hotel Riverwalk, responded to this review, January 30, 2013
Thank you for the kind words regarding you stay with us. I am glad to hear that you enjoyed the kickback and amenities at the property. We are very sorry that you had the unfortunate occurrence of the missing laptop. We take the safety and security of our guests very seriously and do everything we can to make sure that your stay is a pleasant and safe one. During our conversation regarding the incident we did interrogate the lock system and showed no other keys used in your lock except the keys issued to you at check-in. We also inspected the closing mechanism and it was also working properly. Please accept my apologies once again for the unfortunate circumstances during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 25, 2013

Recently stayed here for a conference and was treated like a king. Both the included Continental Breakfast and Manager' s "Kickback, " (5:30-7:00 pm daily Happy Hours with hot appetizers and 3 free drinks) make this an ideal place for a conference or a family on a budget. Drury Hotels is not yet a nationwide chain and their controlled growth has resulted in consistent staff quality and professionalism. I have been their guest in New Orleans right after Hurricane Katrina and had the same level of service. It inside an old Art Deco bank building that has retained its charm through tremendous restoration and preservation. It would be hard to do better regardless of price and the location is convenient to all of the historic sites o f the city.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine, Florida
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 23, 2013

My husband I stayed at this lovely hotel over Christmas and it was a spectacular experience! The building and all its detail is just mind boggling. From the grand lobby to the original elevator doors - just great. If you are fortunate enough to visit please take a look at the memoribilia on the bottom floor heading out to the Riverwalk. I think you will enjoy it......the former bank vault and vintage photographs. Breakfast was tasty and evening snacks just "hit the spot". It was quite nice to be able to grab a fountain soda and simply relax and enjoy the surroundings. All the staff were so friendly and helpful. The suite was quite comfortable with a breathtaking view of the Tower Life Building and the rest of the city. Please take a chance - it will exceed your expectations.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlton, New Jersey
Level Contributor
538 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 527 helpful votes
5 of 5 stars Reviewed January 23, 2013

I liked this hotel and would stay here again. It was in a great location that was on the Riverwalk and about 2 blocks from the main part of the Riverwalk. It was a former bank building which you can tell from looking at the lobby. It was within walking distance of the San Fernando Cathedral, Alamo, and Market Square. The kickback was great with hot dogs, baked potatoes, salad, and one night, rigatoni and meatballs. You also got a free drink. The breakfast was decent with scrambled eggs, yogurt, breads, cereals, pancakes, fruit. The staff was helpful and efficient. You must take valet parking here and I believe it is about $19 a day. The rooms are a little small, but comfortably furnished and clean. The pools are in another wing which was a bit of a walk from where our room was. You had to do down 2 floors, walk to another set of elevators, and then up 3 floors so it was a minor inconvenience. Other than that minor inconvenience, our stay was marvelous and I would recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

Our room was very comfortable, and all of the staff we had contact with was very friendly and helpful. Great location with easy access to the Riverwalk. Make sure you go up to the 22nd floor and check out the views from there. Skyline is very pretty at night. Breakfast is really good. The 5:30 Kickback food is so-so, but we had planned to go out for dinner so it wasn't an issue. Also walk around and see the old bank vault - glad they kept some of the history there.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these San Antonio hotels
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites Riverwalk
Drury Inn & Suites Riverwalk
#24 of 353 in San Antonio
4.5 of 5 stars 1,069 reviews
Hotel Valencia Riverwalk
#4 of 353 in San Antonio
4.5 of 5 stars 1,963 reviews
Show Prices
Show Prices
Show Prices
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#21 of 353 in San Antonio
4.5 of 5 stars 2,212 reviews
East Side
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Show Prices
Show Prices
Show Prices

Been to Drury Plaza Hotel Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Drury Plaza Hotel Riverwalk

Address: 105 S Saint Mary's St, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in San Antonio
#7 Family Hotel in San Antonio
#34 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Plaza Hotel Riverwalk 3*
Number of rooms: 368
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Best of all, our riverside doors offer direct access to the beautiful San Antonio River Walk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Orbitz, TripOnline SA, Priceline, Odigeo, Drury Hotels Company, LLC and Hotels.com so you can book your Drury Plaza Hotel Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Drury Plaza San Antonio

Owners: What's your side of the story?

If you own or manage Drury Plaza Hotel Riverwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.