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“Great Sleep” 5 of 5 stars
Review of Hampton Inn & Suites San Antonio - Airport

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Hampton Inn & Suites San Antonio - Airport
2.5 of 5 Hotel   |   8902 Jones Maltsberger Road, San Antonio, TX 78216 (North Central)   |  
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2X HHonors Points
Ranked #23 of 352 Hotels in San Antonio
Shreveport
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great Sleep”
5 of 5 stars Reviewed January 14, 2013

Best "first-night-away-from-home" sleep I've ever had...must be the mattress and the pillows. The hotel staff was very friendly and helpful. My business associate picked this hotel due to his affinity for Hampton Inns and its location. I am very glad he did - I'll stay at Hampton Inns in the future.

Room Tip: Ask for a low floor so you can use the stairs
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
    174
    63
    33
    10
    3
See reviews for
103
42
25
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bossier City, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 20, 2012

We spent two nights here and were very impressed with the positive attitude and helpfullness of every staff member we came into contact with. The breakfast was good and the room was very nice. The location allowed us to travel to different parts of San Antonio with little difficulty.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 12, 2012

I made last-minute plans to stay at this hotel based on reviews I found here. I was not disappointed by the positive reviews.

This hotel really provided everything I need: an airport shuttle; clean and comfy rooms; free Wi-Fi; a better-than-average domestic continental breakfast; and excellent service. The furnishings were tasteful and in good repair. The bed was comfy. Check-in and checkout were quick and easy. The drivers were great. It was all really nice. I'd happily stay here again.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goodyear, Arizona
Top Contributor
58 reviews 58 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 2, 2012

For the San Antonio area, this was a nice place to stay without any hassles. The room was as expected, and the free internet and nice hot breakfast are really great complements. The facilities were clean, and the staff was friendly. It was a very comfortable stay without any issues. Great value for the money.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 28, 2012

The front desk staff was friendly when we checked in at around 4:30 pm. As soon s we got to the room, we noticed two issues. First, there was no duvet cover on the duvet. Second, the side panel of the A/C unit was hanging open and there was a screen or filter of some kind lying on top of the unit. (The next morning we also discovered that a floor towel had not been provided for the bathroom.) I called the front desk to tell them aabout the duvet cover and it was pretty clear that the person I spoke to did not know what a duvet cover was. He even said he really didn't know much about linens. My husband went down to take the luggage cart back and they gave him a duvet cover. He told the guy about the A/C unit and he said he'd coe up and look at it. We had to put the duvet cover on ourselves. The guy cam to look at our A/C unit and said he didn't really know anything about it. He took the filter and left.

The location of this hotel is a little odd. It's not that close to restaurants. It is close to a mall, but on the other side of a weird series of elevated highways and on-ramps that make it hard to get anywhere.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2012

For convenience, this can't be beat! Great room, late nite easy checking, near the airport,clean room, great bfast. Only thought, the maid should have checked the ice chest as I love ice but it hadn't been emptied (water) from the previous guest.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Moore, Oklahoma
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 12, 2012

We recently stayed at this hotel while I was on a business trip for several days. The hotel itself was attractive and clean. The ammenities were great. The pool was excellent. The location was fantastic. We originally wanted to stay closer to the downtown attractions, but decided on this hotel based on price and we are not sorry at all. We easily made it downtown in 10 minutes during non rush hour times and the hotel itself was located near lots of shopping and dining options. The best part of the hotel was the staff. Over the course of the three nights we stayed, we came into contact with 10-15 different employees--house cleaning staff, maintenance, food service, desk workers, van drivers--every single employee was friendly and helpful. They were always asking how we were doing and checking to see if there was anything they could do to make us more comfortable. We were so impressed! We have never had this sort of attention at any chain hotel. We highly recommend this hotel to everyone seeking a nice hotel with staff that actually seems to care about what they do and the guests they serve.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites San Antonio - Airport

Address: 8902 Jones Maltsberger Road, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Family Hotel in San Antonio
#32 Business Hotel in San Antonio
#37 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites San Antonio - Airport 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn And Suites San Antonio-Airport
Hampton Inn San Antonio
San Antonio Hampton Inn

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