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Hampton Inn & Suites San Antonio - Airport: Traveler Reviews

2.5 of 5
8902 Jones Maltsberger Road, San Antonio, TX 78216 (Uptown Broadway)
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Hampton Inn & Suites San Antonio - Airport
Ranked #40 of 343 hotels in San Antonio
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127 reviews from our community

    Trip type
Traveler rating
    74
    32
    13
    6
    2
Date Rating
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
“Near the airport with comfort”
4 of 5 stars Reviewed November 13, 2012

For convenience, this can't be beat! Great room, late nite easy checking, near the airport,clean room, great bfast. Only thought, the maid should have checked the ice chest as I love ice but it hadn't been emptied (water) from the previous guest.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by Karenzambetti for San Antonio
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moore, Oklahoma
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Best Hotel Stay ever”
5 of 5 stars Reviewed November 12, 2012

We recently stayed at this hotel while I was on a business trip for several days. The hotel itself was attractive and clean. The ammenities were great. The pool was excellent. The location was fantastic. We originally wanted to stay closer to the downtown attractions, but decided on this hotel based on price and we are not sorry at all. We easily made it downtown in 10 minutes during non rush hour times and the hotel itself was located near lots of shopping and dining options. The best part of the hotel was the staff. Over the course of the three nights we stayed, we came into contact with 10-15 different employees--house cleaning staff, maintenance, food service, desk workers, van drivers--every single employee was friendly and helpful. They were always asking how we were doing and checking to see if there was anything they could do to make us more comfortable. We were so impressed! We have never had this sort of attention at any chain hotel. We highly recommend this hotel to everyone seeking a nice hotel with staff that actually seems to care about what they do and the guests they serve.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“Great Hotel”
5 of 5 stars Reviewed November 6, 2012

Spent 3 nights and 4 days this past weekend and the hotel is really nice. A block from the I-410 and about 5 minutes away from the airport. There is a applebees across the street and a Walmart about 3 blocks from there. Including gas stations about a block or two over as well.

Hope to stay there again if I am going to San Antonio and flying in.

Staff was friendly from the moment I arrived to the moment I left, they even made it a point to let me know about Daylight Savings Time.

Breakfast options are good, nothing amazing but do fill your stomach to get your energy going to adventure into what San Antonio has to offer.

Room Tip: There are actually 3 other hotels to choose from, Drury I think it is called, Four Points and there...
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask SalMontes about Hampton Inn & Suites San Antonio - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Wonderful hotel, friendly staff”
5 of 5 stars Reviewed November 4, 2012

We just got back from a two day visit to see family in San Antonio. I thought it would be best to stay near the airport so we would not have to rent a car right away. The shuttle service made it easy to get to the hotel and to get around. The shuttle service was fantastic! We never had to wait long and the drivers were very friendly and helpful. It was so easy to use we only had to rent a car for one day. Here are some other things we liked about the Hampton: 1. clean rooms and public areas, 2. lots of space in the bathroom to hang and place our belongings, 3. comfortable beds (not too hard or too soft), 4. friendly and helpful desk staff, and 5. (one of the most delightful things) complementary bottled water and apples (that really tasted like apples) at the front desk. The Hampton Inn and Suites was a good value and a great find for an airport hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask traveldaze247 about Hampton Inn & Suites San Antonio - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great location Not so great 1st impression”
3 of 5 stars Reviewed October 28, 2012

The location was great, close to so many restaurants, the airport and the mall.

I stayed here 3 nights for a work trip and I was livid when I showed up at 6:30 pm with a splitting headache and just wanted to check in after carrying in all my clothes and bags in that I was told my room was not ready. It was 6:40 pm. I had dinner plans with coworkers and I couldn't even go up and shower & change instead I was forced to go in my work clothes. I had been at the desk for at least 10 minutes and I was told it would be at least another 15 or so minutes before the room would be ready and I was to meet my coworkers at 7 pm.

Now they did bring my bags up to the room but when I got back to dinner I still had to go through a 10 minute checking in ordeal. Common sense would tell me I would have the guest sign any necessary forms when they came originally instead of later.

All in all the stay was ok but that checking in event really turned me off from the hotel.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MKS011 about Hampton Inn & Suites San Antonio - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hampton Inn & Suites San Antonio - Airport

Also Known As:
Hampton Inn And Suites San Antonio-Airport
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn & Suites San Antonio-Airport Hotel
Hampton Inn San Antonio
San Antonio Hampton Inn
Address: 8902 Jones Maltsberger Road, San Antonio, TX 78216
Phone Number:
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotels in San Antonio
#58 Business Hotels in San Antonio
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
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