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“Awesome!” 5 of 5 stars
Review of Comfort Suites Near Seaworld

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Comfort Suites Near Seaworld
2.5 of 5 Hotel   |   8021 Alamo Downs Parkway, San Antonio, TX 78238 (Northwest Side)   |  
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Ranked #109 of 352 hotels in San Antonio
Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Awesome!”
5 of 5 stars Reviewed April 8, 2013 via mobile

We really enjoyed our stay here. W were in a jacuzzi suite, and it was awesome! They have a tv in the area where the jacuzzi, so you can watch tv as you relax. The bathroom was spacious and the sorry had a handheld shower head which was very nice. The bed was comfortable and the over all cleanliness was very pleasant. We also had a micro and fridge which came in handy. We will definitely return here.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina C, Front Office Manager at Comfort Suites Near Seaworld, responded to this review, April 26, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Cristina Cruz
Front Desk Assistant Manager
Comfort Suites Near SeaWorld
(210) 681-6000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2013 via mobile

My daughters and I stayed the night at comfort suites for our girls night. The front desk lady was very nice & helpful. Our hotel room was very clean & comfy!
We enjoyed a fun time in the pool too. We will be staying here again!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RI
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 29, 2013

We stayed here for BMT graduation after looking at numerous hotels. The location was convenient to the base and downtown. Very easy to get in and out of, right off 410. The front desk was extremely helpful, working very hard at breakfast and all day. They started breakfast early when I told them that I was leaving early for the base on Thursday and Friday. A bit higher priced that I would have liked but a very safe area. Having the living room area gave us the lounging room for our Airman to relax. The only complaint was that the sofa bed was uncomfortable for my 27 year old, it is probably best for a child.

Room Tip: 2nd floor rooms were quiet.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shreveport, Louisiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2013

After much research, I stayed at this location to attend my boyfriend's graduation from BMT at Lackland AFB. The best thing about this hotel is the location. It's right off I-410 and about 10-15 minutes from Lackland. It's also close to lots of restaurants and stores and not that far from downtown San Antonio. We asked the front desk staff for directions to the Riverwalk and she gave us a sheet with directions to most of the main attractions nearby, which was extremely helpful. This location was a bit overpriced online. But I called the hotel directly and told her I was attending BMT, and she gave me the military rate for my 3 night stay. For someone staying throughout BMT weekend, this was a big help because my stay could've been much more expensive elsewhere. The staff was very friendly and accommodating. Breakfast was nice. The room was nice but could have been cleaned better. The room didn't seem to be thoroughly cleaned each day. Seemed as if the beds were made and towels were replaced, not much else. I had an issue with the air conditioner. There was no on/off button on the thermostat to turn it off. I had to adjust the vents myself to make it comfortable, but it wasn't that big of an issue. Other hotels near Lackland were either overpriced or not nice places to stay. Overall, I think this is the best choice for a trip to Lackland AFB - great location, good breakfast, friendly staff, nicer accommodations than places closer to the base, and more reasonably priced than other hotels.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 8, 2013

My wife and I ended up staying at this location due to a change in our schedule that precluded us staying at our first choice location. Based on our experience, I can only say that we got the better of the deal.

The staff at this hotel proved to be exceptionally helpful and knowledgeable, no matter what we asked of them it was handled immediately. I cannot overemphasize how comfortable we were made to feel during our stay. It is obvious the staff are guest oriented and looked for ways to make our stay enjoyable.

Because we were there for our Grandson's graduation from BMT at Lackland AFB, the staff opened the breakfast room early one day knowing that we had to be on the road to the base before their normal opening time that day. This hotel offers a hot breakfast which was nice and there were more than enough options for everyone to have a selection they would like.

Although the rooms do show some minor signs of age, the staff keeps them clean, neat and well cared for. The only problem for me is the 'Chicklet' size pillows Comfort Hotels seems to be switching over to lately.

I see there are a number of long specific reviews on this hotel for you to read so I will cut mine short. Net, net is, this was a great place for my wife and I to stay while we were in San Antonio no matter the reason for being here. It is only 15 minutes from the most convenient Lackland AFB gate (Valley Hi Dr off 410W exit 4) if you are here for the BMT Graduation. It is also close enough to all of the major attractions in the San Antonio area to be a base of operations to do some world class sightseeing.

This hotel is on our list of 'go to' hotels whenever we are in the San Antonio area

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajsatx, General Manager at Comfort Suites Near Seaworld, responded to this review, March 9, 2013
We truly appreciate you staying with us and we are very grateful for your kind words. Thank you so much for taking out time to write a response.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmer Lake, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 10, 2013

We stayed here for 4 nights with our 2 preschool aged children while visiting our oldest son who just graduated from BMT at Lackland AFB - GO AIR FORCE! :-)

First, the good news... great location for Lackland and Seaworld. Only about 20 minutes to downtown & Riverwalk, etc. Hotel was quiet. And staff was very friendly and helpful. Always said hello to us, coming & going. Helped us with directions and miscellaneous things that popped up during our stay. Housekeeper always arranged our kids' stuffed animals so cute on the bed - that was such a nice touch to come back to.

Now, the not so good... I'm a mom of 2 preschoolers - which by definition means I'm a germ-freak. It's bad enough worrying about the germs and uncleanliness you can't see - so you can imagine the icky-ness I feel when I CAN see uncleanliness. The 2 queen suite we had - has a glass-paned door separating the "bedroom" part from the rest of the suite - the glass door was covered in fingerprints and smudges when we arrived - and stayed like that the whole time we were there. There was something - don't know what, maybe a piece of food - stuck to the ceiling of our suite. Neither of these things are deal-killers, and for the $79/ night rate - they're hardly worth mentioning - but they are the difference from me rating this hotel "average" vs. "very good". A few extra touches in the area of cleanliness would really take this place to the next level.

Heated indoor pool was nothing fancy, but nice to have - since we were staying there in February. Breakfast was good.

Overall, it was a quiet and comfortable hotel - with excellent staff - and reasonably priced, in a convenient location.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 30, 2013

We stayed at this hotel because of the proximity to Seaworld and the good reviews.

The hotel was easy to find. The rooms were a little cramped, but still, they were suites which was nice. They were very clean and nicely decorated.

The pool was nice and even though there were a lot of families, it was not too crowded. The exercise room was nice as well. Good standard breakfast. The staff was very friendly.

It ended up raining a tonne and many Seaworld attractions would not be open. The staff were very knowledgable about Seaworld and helped us make a decision about not going. (We went to the Natural Bridge Caverns instead which were awesome.) It was no problem to cancel the rest of our nights that we had booked; they were very understanding.

My only complaint was when we left our cell phone charger in the hotel. We noticed immediately after we left. We called, but they said they couldn't find it. It was disappointing because we could have picked it up right then or on our way back through San Antonio at a later date. Friends later told us most hotels have a box full of chargers under the main desk that people have left and they usually give them out for free. This would have been nice instead of having to find a store to buy one on your vacation!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Near Seaworld

Address: 8021 Alamo Downs Parkway, San Antonio, TX 78238
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#99 Business Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Near Seaworld 2.5*
Official Description (provided by the hotel):
Comfort Suites SeaWorld invites you to experience the many sites and sounds of San Antonio. From attractions ranging from Texas famous Alamo to the natural beauty of the Riverwalk, let our hotel in San Antonio, Texas be your gateway to the cultural crossroads of San Antonio.Whether you are a business traveler in San Antonio's busy tourist center or planning your next family vacation, Comfort Suites near Seaworld offers first class accommodations in Northwest side of town at terrific value. Our knowledgeable staff will help make your visit to our San Antonio hotel comfortable, affordable, and most importantly, memorable.Comfort Suites near Seaworld is conveniently located near many key Texas landmarks including the medical center, Seaworld, San Antonio International Airport, Lackland AFB, Fiesta Texas, North Star Shopping mall and University of Texas at San Antonio, and is easily accessible by major highways to downtown San Antonio. Book your suite at our Comfort Suites near Seaworld today! ... more   less 
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Also Known As:
Comfort Suites Near Seaworld Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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