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“Excellent, Defines service with a smile.” 5 of 5 stars
Review of Hotel Contessa

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Hotel Contessa
4.0 of 5 Hotel   |   306 W Market St, San Antonio, TX 78205   |  
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Hotel website
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Hotel amenities
Special Deal
Relaxing Bed
Ranked #4 of 352 Hotels in San Antonio
GreenLeadersBronze level
Flower Mound, Texas, United States
2 reviews
3 helpful votes 3 helpful votes
“Excellent, Defines service with a smile.”
5 of 5 stars Reviewed July 14, 2013

We stayed 3 nights for a conference. While we were there, we walked everywhere, the convention center, mall, market, and all over downtown. So when we returned, it was nice to go to rooms, and beds, that were comfortable and beautiful. Every time we returned the door was opened for us with a smile and desk clerks asked if we needed anything. Everyone there went above and beyond to make our stay pleasant. Due to our conference we had to check out early and store our bags at the hotel. Eddie, our doorman, made this so easy for us. He stored our bags and had them waiting and ready when it was time, called our taxi and loaded our bags. Thank you Eddie for all of your help. I would definitely stay at Hotel Contessa again.

Room Tip: Ask for rooms on the river walk.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,885 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (504)
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English first
Summersville, West Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2013

6 day visit - 3 rooms. Hotel will undergo room renovations starting this fall - needs it! We had three rooms. One room had "not" been vacuumed and maintenance was in it repairing a light when we opened the door - so we were immediately placed in a larger end suite to compensate even though we did not ask. In our daughters room #407 our feet became very dirty from the carpet. Room service was good, staff was some of the best we have had anywhere. Staff that stood out by name were as follows: Myrick, Eddie G.,Teresa (lounge) We had Sylvia as a maid for the week and she was excellent! We did not eat at the hotel so we can not comment on the food. Rooms on the lower level such as 4th & 5th floors street side are noisy from trucks in early morning making deliveries. Nice pool area but very small. Location is good for visiting area. Privately owned - not affiliated with a chain.

Room Tip: Choose a room off the main street and up high.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

Stayed here 3 nights while attending a conference. While we were not in our room very much - it more than met our needs! The rooms were large and comfortable. The ambiance on the back patio is so peaceful. It is on the riverwalk and is close to most things. We didn't have a car and walked to the market area, the riverwalk mall and the convention center.

The hotel has great service
- the doorman held the door and welcomed us every time we entered.
- Eddie made our departure SO easy - handled our taxi, retrieved our bags from storage and put everything in the taxi for us - thanks Eddie!
- we only ate breakfast at The Rambler restaurant - the servers went above and beyond what was expected - they were awesome!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 13, 2013

This hotel is beautiful. The rooms are spacious and clean. It can sleep 6 people and everyone will still have space. Bed is a pillow top which was comfortable. It is on the river walk. They have a bar with a patio where you can sit and have a drink. The price of the hotel is great and well worth every penny. They have a roof top pool, not that big but I'm not a pool person but it is very nice. 24 hr fitness room. Parking is $30 for valet which you can come and go all day long. If you park anywhere else it is $15 but you can't go in and out. You have to pay every time you come back. Staff is helpful and very nice. I loved it here! I will for sure stay here again!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Mill, South Carolina
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 13, 2013

This was a perfect location on the Riverwalk! Everywhere was walkable form here. The hotel is lovely, the staff was very professional and helpful. The restaurant was so beautiful and it was wonderful to dine outside on the riverwalk. We will certainly return

Room Tip: A little loud on the city side, the riverside may be a little more expensive but it would be worth i...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Deerfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

This hotel is one of San Antonio's best. The property is centrally located on the Riverwalk. Our room was very nicely appointed, and the bed was very comfortable. The staff is extremely friendly and professional. They have been trained to see to the guest's every need, and they excel at this. One slight irritant was the $30 overnight parking. I found this excessive. Also, our shower head was poor quality for a hotel that should have had a more luxurious shower head. That being said, if you want to surround yourself in the ambiance of colonial Spanish Texas in San Antonio, this is your place.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 10, 2013

We spent almost a week at the Hotel Contessa, and were very comfortable and impressed with the high standards in the hotel. The staff were very professional and helpful. The restaurant and bar were popular, and for good reason. The rooftop pool was a great place to cool down. The location is excellent, being on a quieter section of the riverwalk, yet close to all the attractions of the city. The only negative was the tiny minibar which was so full of items which we had to take out and store so we could use the refrigerator.

Green Features: They are doing a good job of sticking to their policy, replacing towels only when necessary or requested.
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Contessa

Address: 306 W Market St, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in San Antonio
#1 Spa Hotel in San Antonio
#2 Romantic Hotel in San Antonio
#2 Luxury Hotel in San Antonio
#3 Green Hotel in San Antonio
#5 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
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Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio

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