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“good, but...” 4 of 5 stars
Review of Hotel Contessa

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Hotel Contessa
4.0 of 5 Hotel   |   306 W Market St, San Antonio, TX 78205   |  
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Ranked #8 of 353 Hotels in San Antonio
Certificate of Excellence
GreenLeadersBronze level
Lafayette, Louisiana
Level Contributor
212 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“good, but...”
4 of 5 stars Reviewed December 2, 2012

The Hotel Contessa is a nice hotel & it's a good value. There was a beautiful, large Christmas tree in the bar area. All the employees were very nice. We ordered room service twice while there, breakfast & dinner. Both meals were very good & the service was quick. It was lovely walking out the back right onto the riverwalk. And the hotel elevater, which has a glass wall, was a hit with our daughter. The only but is the room we were in really needs to be redone. (room 721) The head board of the bed was a padded type head board & there many, deep ugly scratches all over it & the bathroom did have some mold on the shower wall. That aside I would stay there again, just not that room.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank tmde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,451 reviews from our community

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San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 27, 2012

My wife and I got married on Marriage Island right outside of Hotel Contessa on the Riverwalk and booked a room for that night. We were just looking for a place to stay but quickly found out it would be much more than expected. The wedding was one night after the lighting of the river (a very busy time.) Even considering that the service was amazing, the room was clean, and everyone was very friendly. We were so impressed, Hotel Contessa has become the hotel we choose for any future stays on the Riverwalk!

Room Tip: Any view of the downtown is great, the higher the better.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank weeswilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 27, 2012

Located right on the riverwalk, within walking distance to downtown restaurants, attractions, mall and convention center. Garage parking is available across the street, or you can use hotel valet. Rooms were very nice with bar and living room; TV available in the bedroom and living room

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Jakozel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 27, 2012 via mobile

Pros: beautiful spot on river walk close to the main area without the noise, beautifully decorated lobby, they decorate for the holidays, rooms are quiet and large, our city view also had a patial river view, honored requests, clean and hip, soft pillows, great service in restaurant
Cons: low water pressure, firm mattress, free Internet is very slow premium costs $6, valet is $30 use parking garages near hotel both $15, tolietrees look pretty but are poor quality

Overall we loved it because it was affordable $111/night, hip, beautiful, and on the river walk

  • Stayed November 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Waterlilyrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 26, 2012 via mobile

For my stay at the Hotel Contessa I had a king room on the tenth floor over looking the river walk. The room was comfortable, had all of the typical amenities, and a nice view. If you need static noise to sleep like I do you will want to bring your own device or request a fan upon arrival. The local buses stopping and taking off can be annoying if you are a light sleeper.

The hotel was full during my stay but never felt crowded or busy. I flew in and had a counterpart pick me up so cannot comment on parking or valet service. I also did not use the fitness center or any other service.

One area I did get to experience was the business service and conference room on the second floor over looking the river walk. The room was very comfortable with our group of twelve and the wrap around balcony over looking the river walk was a nice touch and nice to step out on for fresh air on breaks. The break table was stocked well and changed frequently during the day which was a welcomed feature with long days of meetings.

I ate breakfast and lunch in the hotel restaurant mainly off of the buffet. The food was average and service was acceptable. I did order a salad off of the menu once and it excellent.

Overall a nice stay and would stay here again if back in San Antonio.

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank akinney9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 25, 2012

The Hotel Contessa was even better this past week-end than my earlier stays, and that's saying something. I have always liked the hotel, but I wasn't sure what to expect on such a busy week-end as the Christmas River Parade and lighting. San Antonio and the hotel were mobbed, as expected, but the service was superior from the driveway to the desk to the suites to the housekeeping staff, and especially to the Las Ramblas restaurant. Kudos to Mike, the restaurant manager, and his professional and courteous staff. His gracious attention to detail, both prior to arrival and at the dining room, were highly professional and great public relations for the hotel and hotel group. Top that off with terrific food and service, and you have the makings of a perfect week-end for me and my guests.

Room Tip: Riverview rooms are always preferable.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank rgray79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houma, Louisiana
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 23, 2012

Aside from the fact that this hotel is perfectly located on the river, the hospitality was impeccable. The price was far less than what you'd expect to pay at this type of property also. From the moment we arrived to the moment we left, the hotel staff, particularly a guy named Eddie, was more than just courteous. I will definitely stay at this hotel again, and highly recommend it to anyone planning on visiting San Antonio.

Room Tip: River view suites are very nice.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank kkoike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Contessa

Address: 306 W Market St, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in San Antonio
#4 Green Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#4 Spa Hotel in San Antonio
#5 Luxury Hotel in San Antonio
#13 Family Hotel in San Antonio
Price Range (Based on Average Rates):
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
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Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio

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