Once again we made our annual trip to visit family in San Antonio. I checked out several places, thought about trying a new place this year; but decided to try this place again. We had liked it a few years ago when we stayed and all the current reviews raved about it. We had some airline miles to spend so the cost did not bother us too much. We arrived on a Tuesday and was greeted by a mass of friendly folks.
The head valet asked if we understood the valet parking cost etc. I had done my research and we had decided that the $30.00 a day would be worth it for us to pay to have a parking place we did not have to hunt for or pay for every time we decided to go some place. We did tip every time we picked up our car.
We were greeted at the front desk with a smile and they knew exactly who we were and that we were there for pleasure. Funny thing is I think we may have gotten the same room we had the last time we were there. It was a corner room over looking what used to be the circus museum. It was a very nice room with a good city view and was in a quiet park of the floor.
As stated our room was great everything was clean and lovely. There is a safe in the room if needed.
The hotel is right on the river, but not on the busy part, which is good. It is within walking distance of all the restaurants and other attractions. But let me tell you the restaurant in the hotel is great. We ate breakfast there every day, and lunch on one occasion.(Be mindful that birds will be a part of any outside meal on the river. Just a heads up.) The bar is good too. If you have breakfast there make sure to find Maria as she will take special care of you.
Every time we came back in to the hotel we were greeted with a warm hello or even "Welcome back how was your day?" Or "do you need directions today?" And we were give great info. We even decided to extend our stay by one day. We were given a very good rate and we had no trouble taking care of that at the front desk.
As for the valet parking we had no problem with waiting. We were on vacation and not in hurry to catch a plane or needing to be out at a busy time. My husband actually forgot his cell phone in the car when we first arrived and the valet called to see if they could bring it up to our room. And they did within minutes. They also put our navigation system out of sight.
Anyone that is coming to San Antonio should try this hotel. We will stay here again. I really don't see the need to explore any others.
One thing, our coffee maker never really worked. We told the front desk and they said they would clean it out and they said if that did not work THEN they would replace it. It never worked. It took about 30 minutes to make coffee. We decided to not report it again and it was becoming a "thing" and we were there to avoid "things". Also the clean up crew came kind of early to ask if we needed the mini bar filled up. And one more thing. A grab bar in the bath tub area would come in handy. I am not so tall and stepping out of the shower is a bit of a challenge. Grabbing the slick granite counter is not a good option. Still a great place to stay.
Make sure you visit the pool on the roof at night!!!
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- Also Known As:
- Contessa Hotel San Antonio
- Contessa San Antonio