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“Convenient location!” 4 of 5 stars
Review of Crockett Hotel

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Crockett Hotel
3.0 of 5 Hotel   |   320 Bonham, San Antonio, TX 78205   |  
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Ranked #52 of 352 Hotels in San Antonio
Certificate of Excellence 2014
Cleveland, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Convenient location!”
4 of 5 stars Reviewed September 19, 2012

We stayed at the Crockett for 3 nights with a large group for a wedding in the city. The hotel is across the street from the entrance to the mall, providing easy access to the Riverwalk and many dining options without having to drive! It is also right across the street from the Alamo and the Menger for sight seeing opportunities. The rooms are spacious and clean, if slightly dated. In our room were two adults and an infant in a pack and play (brought our own) and we booked a suite to ensure we would have enough room. After seeing the other rooms, they would have worked, too. The suite was connected to the rooms on either side which was perfect for getting the bridal party ready, one side on each floor. The breakfast was a great bonus, too - you can't beat waffles in the shape of Texas! For the price and convenience, I would definitely stay here again.

Room Tip: One of the suites has a beautiful wraparound balcony!
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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798 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Van Nuys, CA
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 18, 2012

There are good things and not so good things to say about the Crockett Hotel
Good- Start with location, it is right next to the Alamo. You can walk out a door of the Crockett, cross the street, and there is the back entrance to the Alamo. The Riverwalk mall entrance was across the street, too. The included breakfast was quite good and had enough choices for most people. The staff is extremely friendly and wants to help if necessary

Not so good- The rooms are very small, barely enough room for the 2 full-size beds. There is NO space to put one's toiletries at the sink. I was forced to use the window sills. Finally, although this is not a big deal, there was a constant humming noise that seemed to becoming from the Riverwalk Mall exhaust fans. These happened to be located on the side I was staying.
I am not sure if I would stay here again, but I would not rule it out, either

Room Tip: Try to find a room that is not directly across from the Riverwalk Mall
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Staunton, Virginia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 17, 2012

What a nice hotel for the price and the location!! Some things to plan for, Valet parking in ADDITION to your stay. It is $20 which is REALLY reasonable for that side of town BUT I wish I knew when I was shopping for the best place and price to stay. Other than that, it was VERY clean, had a Neat bar with very reasonable drink prices. It is an older hotel, but update very nicely! Valet parking was also VERY prompt, never taking more than 10-15 minutes. Just call them while you are getting ready. This is RIGHT across from the Alamo, and within SHORT walking distance of the river walk. It has nice free wifi, and the free breakfast was good. Had Waffles, omeletes, some fruit and fruit juices.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montgomery, Texas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 10, 2012

I have stayed in San Antonio a ton of times and this location was by far the best being RIGHT behind the Alamo. Perfect for shopping at the mall and just a short walk to the Riverwalk. Our room had "windows" that looked into the lobby which was very bright at all times even through the nice shutters they had up. The bed and pillow were very firm so a good night's rest was hard with the bed, brightness, and the fact that every time someone shut their room door it echoed down the hall. The hotel was very clean and the staff were all very friendly even though the valets were hard to find. The breakfast was decent for a buffet so overall it is a maybe to stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 10, 2012 via mobile

This hotel is great because of it's location - right across the street from both the Alamo and the river center mall, and within walking distance to the river walk (without having to walk past those main highways the other hotels are by).

The lobby is cool and they have a nice little bar with a very friendly bartender and cheap drinks :).

The rooms are very basic, had that motel feel to them, but the hotel is also over 10 years old so you can't expect modern luxury.

We stayed one night and were happy with the hotel overall. The Texas shaped waffles at breakfast the next day were the best part!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Plymouth, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 6, 2012

The Crockett Hotel is in a great location, our bedroom looked straight over the grounds of The Alamo. We stayed there for 5 nights in August as a special treat for my husbands 60th birthday. The hotels' buffet breakfast in the morning was good and it was fun being able to make Texas shaped waffles too. The coffee could do with being a bit stronger but thats the only thing wrong with breakfast. It was nice having the little pool outside and a welcome place to go in the afternoon when it got very hot, it was great to cool off. The Riverwalk shopping mal was just across the road and a great place to eat. Our room was a good size and a very comfortable bed. We had no problems with noise though I think anyone near the ice machines would have had some problems with the noise from them.
Most of the staff were very nice and friendly though the reception staff were not as friendly as other staff. We arrived a day late due to being delayed at Dallas airport and we had a very rough start to our holiday because of staff shortages at Dallas. We arrived at The Crockett very tired and disappointed we had missed the first night of our holiday but the girl on reception showed no sympathy or concern for us, her only concern was to tell us we couldn't have a refund (even though I hadn't asked for one as we had booked through an other company) and then just handed us the key and returned to her computer. But overal, it is a great hotel and I would stay there again.

Room Tip: Have a corner room over looking The Alamo at the front of the room if possible.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrockettGM, General Manager at Crockett Hotel, responded to this review, September 7, 2012
We very much appreciate your thoughtful comments following your recent visit to the Crockett Hotel. Our unique and historic property is perfectly located to allow guests to easily take in all there is to see and do in the heart of our city.

We use guest comments daily in training and reinforcing our standards with our staff. Your comments about our receptionist upon your arrival will be shared with all of our staff. We do so, so that they may be more aware and better prepared to welcome and care for our future guests in the manner in which you should expect.

Thanks again for taking the time to share with us. We look forward to having you as our guest again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
neverneverland
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 28, 2012

I had no idea when I planned our trip that we were reserving such an awesome place to stay! The room was beautiful, the view was awesome and the front desk people were AMAZING! The suite had connecting doors so you can connect with the room next door, if you have kids and the only draw back was that our neighbors were a little noisy. Other than that, this hotel was AMAZING!

Room Tip: Always book the suite. It is just as cheap as other hotel rooms, but is much nicer, roomier and hom...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crockett Hotel

Address: 320 Bonham, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Romantic Hotel in San Antonio
#38 Family Hotel in San Antonio
#61 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crockett Hotel 3*
Number of rooms: 138
Official Description (provided by the hotel):
A recommended hotel in San Antonio for families. ... more   less 
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Also Known As:
Crockett Hotel San Antonio
Crockett San Antonio

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