Stayed at this property for three nights with my wife and two kids (4 and 7). Booked directly through the Hyatt web site at a decent rate for the type of room we were looking for.
Booked a 2 bedroom unit. This property is located by sixflags and seaworld so great location if you are going to those. About a 20-30 minute drive to the river walk, Alamo etc.
Check in was quick and easy. were asked once to attend a property "orientation session" and we declined. No perks offered to go through the time share and we had no intention of buying. Never bothered again after we initially declined.
Our unit was great and on the third floor. Room had one bedroom with two double beds with separate full bathroom (shower and tub). Master suite had nice King with huge bathroom, Jacuzzi tub, separate shower, enclosed toilet and two sinks. Kitchen was well equipped with all the utensil you would need, a nice dining room table as well. Living room had huge 50 inch flat screen, surround sound for movies and a couch, and two chairs....very nice. until also had a small washer/dryer that was nice as well.
Property itself is nice. Pool is indoor/outdoor with two water slides (must be 48 Inches tall). Pool was heated and comfortable as were the numerous hot tubs throughout the property. They have a nice lazy river, but since it was not "peak time" they were not heating it. Felt a little ripped off that we were paying to stay at the resort but they said it was not cost effective for them to heat the lazy river...soooo, since it was not heated it was pretty cold. on top of that it was not a great week of Texas weather, so lots of clouds and rain while we were there.
The staff was pretty non existent as well..I would assume for the same reasons as before. It was mid week and I'm guessing not more than 20 units were occupied (just a guess). Never once was asked if I wanted a beverage by a server and had to walk to the small restaurant to get anything. They also do not allow you to bring your own beverages to the pool area. I would guess that when this place is stuffed they have more folks and all the beverage huts are open (they have one by the lazy river and one by the pool). Towels are checked out with a card...don't lose your cards or you will be charged 20 bucks for the lost card/towel.
They have a kids club that was open, although our kids only did one small project with them. The property does have a small store (very expensive) to buy things you may need. We drove to a local grocery store and ate all our meals in our unit. Saved some $$$'s that way.
Nice golf course that sits between the two Hyatt properties (other is across the street) but did not play it. Also the SPA at the other Hyatt is available to guests at the Ranch as well.
I enjoyed our stay very much, and it was nice to have the resort to ourselves...just would have liked to see the typical Hyatt Service even if their occupancy was down. That was the only disappointing part of our stay.
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- Also Known As:
- Hyatt Wild Oak Ranch Hotel San Antonio
- Hyatt Wild Oak Hotel
- Wild Oak Ranch Hyatt
- Hyatt San Antonio
- San Antonio Hyatt