We had requested a quiet room in august for a christmas vacation but were put with the 2nd bedroom facing the main road. We heard golf carts up until 11:30 each night-and this with a baby and 4 year old, both light sleepers. Finally, we couldn't take it anymore and requested a new room. They even let us preview a room until we were satisfied. For the trouble, they also comped us a meal at the restaurant and sent us a basket, which was really unnecessary but very thoughtful.
Pros: pool is nice and there is a portion for indoor use if it's too cold outside
Fire pits for s'mores
Restaurant is overpriced but good
Beautiful places to walk
Lazy river and "beach"
Playground and treehouse