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“Best of both worlds when coupled with the Hyatt Hill Country Resort” 5 of 5 stars
Review of Hyatt Wild Oak Ranch

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Hyatt Wild Oak Ranch
3.5 of 5 Hotel   |   9700 West Military Drive, San Antonio, TX 78251 (Far West Side)   |  
Hotel amenities
Ranked #8 of 351 hotels in San Antonio
San Francisco, California
Top Contributor
107 reviews 107 reviews
54 hotel reviews
Reviews in 62 cities Reviews in 62 cities
136 helpful votes 136 helpful votes
“Best of both worlds when coupled with the Hyatt Hill Country Resort”
5 of 5 stars Reviewed January 2, 2013

Many people book condos or time/share to get kitchen facilities or enough room to spread out. But these facilities do not come with the hotel/resort facilities. But the Hyatt Wild Oaks allows guests to use the Hyatt Hill Country Resort and that makes this an excellent choice for families looking for a resort experience but with enough room to spread out.

The rooms are luxurious. We had a 2-br "standalone" unit (which has 1 king and 2 twins) and the master bedroom and bath were great! Nice large bathtub (may be whirlpool but we didn't try it), separate shower, double sinks. Large kitchen with everything (including mixers, etc and specialty items on request). Portico amenities like in the other Hyatts. Living room with dining table that fit 10. Even high chairs on request.

As far as vacation clubs go -- the facility was a cut above the Hilton club and other time share places we'd been in the past.

There was a media room that we used that fit our party of 20 around a large screen TV. Indoor pool which was great in the winter. And 2 water slides and a lazy river. That was a big HIT with the kids. They even had a recreation director for kid programs and smores at the fire pit.

The lobby was pleasant with the spectre of the time-share reps hovering over. But they didn't try to give us the "hard-sell". Everyone was so friendly and the service was GREAT!! They really took care of us.

And when we wanted a spa experience or wanted a huge lobby, we drove to the Hill Country Resort and used the facilities there (we were there over Christmas, but understand there is a shuttle bus in the summer/busy season).

One thing to note: No daily housekeeping (as is the custom for condo type rentals). But they came every day to exchange towels and take out the trash. And they came mid-way through our 5 night stay to do a cleaning.

Room Tip: If you want room with 2 doubles -- book early and call the front desk to make a request. Otherwise y...
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

We stayed three nights at this resort after Christmas. We were very impressed with the level of service at the resort. We originally booked two nights but after spending time here we wanted to stay an extra night. The front desk was very accommodating and we were able to book an extra night at the same rate. We stayed in a studio which is a nice size for a family of three. Our friends booked a one bedroom, which I preferred over the studio. I liked that it had a separate living room, dining room, and full kitchen. Next time we'll book a one bedroom. I only gave the resort four stars because of the bed linens and blankets. The linens have been used and washed too many times. They don't have the crisp look of nice hotel linens. The blankets are thin and also worn. On a cold evening it would've been nice to have a thicker more plush blanket. It's a shame because the rooms are very nice, but the bed linens do not do the room justice.

Stayed December 2012, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 19, 2012

We stayed 2 nights beginning on Thanksgiving night. We had 6 adults and 4 children in one of the 2 bedroom apartments. Great room. Very comfortable. The facilities for kids are great. We loved the water slides, the heated pool and even the lazy river (too cold for this grandpa but the grandkids loved it). One of the best features was the fire pit we reserved the last night for roasting hot dogs and making s'mores. What a great memory. I enjoyed the fact that it is more low key than the Hill Country Resort across the street. Guests do have access to the amenities of that resort if they care to use them, however. Overall, a great place for a family gathering.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orpington England
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 7, 2012

We spent a week in November at the Wild Oak Ranch. Great place to stay, the apartments are first class and we enjoyed the facilities on site. Great heated pool and lazy river, very well laid out and well run with regard to a plentiful supply of towels, good showers and two good slides. The lazy river has cabanas and a hot tub.

There is a fire pit,outdoor cinema, a gym and a well equipped children's club. We particularly liked the barbecues located alongside our accommodation. Just a call to reception, ensured that thy were lit and ready for you to cook your dinner on. Tables were provided, but at this time of year you needed a little extra light to see what you were eating. Walmart provided a candle after the first night, which was more than adequate.

There were two disappointing aspects to our stay, but as they were optional, I have not factored them in when awarding five stars. The Smokehouse shop was ridiculously expensive and our one meal at the on site restaurant was not very good.

You do have access to a linked site, just over the road that has apparently several good dining establishments. They also have their own lazy river and other facilities. We did not visit the site on this occasion, so can only take into account the comments of other guests who had.

Will certainly go back next time we are in San Antonio.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 4, 2012

The Hyatt Wild Oak Ranch is a great place to stay! The condos are very nice. There are a lot of activities for the family such as an indoor/ outdoor pool, water slides, water volleyball, volleyball, lazy river, and playscape. If you want a romantic trip, this would also be your place to stay. The outdoor hot tub is hidden away from all of the family activities. Antler's Lodge has an elegant dining atmosphere. There are trails to walk and smores under the moonlight.

The resort service is wonderful. Two of our guest were arriving late. When they went to check in, they weren't on the list to be given a key. After the manager looked into it (5 minute wait), our guests were given a key. Two bottles of wine were placed in our room from the resort to appologize for the inconvenience.

I highly recommend this place for both family or a romantic get away.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol TN
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 20, 2012

Were there first week of November. In our 20+ years of timesharing, this was one of the nicest resorts we have been. Lucky that temperatures were in the low 80's which made our stay pleasant. Also this time of the year meant it was very uncrowded. The 2 bedroom unit was large and well decorated. 3 HD flatscreen tv's. The grounds were impeccable. We even saw them buffing the sidewalks. Nice rec facilties - pool, lazy river, gym. Hammocks and private sitting areas placed thruout. Staff was friendly and accomodating. Had a daily trash and towel service and a midweek cleaning. Checkin and checkout only took minutes. It's about 8 miles from downtown but everything is easily accessible via interstates. Plenty of shopping and restaurants very closeby. Can't say enough of how much we enjoyed our week here.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

Stayed at this resort for 4 nights. The resort is beautifully landscaped and clean. The staff is very nice and helpful. The studios are large and have comfortable beds, furniture and patio area. The lazy river was awesome- we enjoyed floating around for hours. The indoor and outdoor pools are large and nice although they are very shallow and really more conducive for kids. They have activities going on regularly for families and we enjoyed roasting s'mores over the fire pit. The resort is about 20 minutes outside of the downtown area. I would definitely stay here again and recommend to anyone visiting San Antonio.

Stayed November 2012, traveled with family
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Wild Oak Ranch

Address: 9700 West Military Drive, San Antonio, TX 78251
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in San Antonio
#23 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Wild Oak Ranch 3.5*
Reservation Options:
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Also Known As:
Hyatt Wild Oak Ranch Hotel San Antonio
Hyatt Wild Oak Hotel
Wild Oak Ranch Hyatt
Hyatt San Antonio
San Antonio Hyatt

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